“Joe was the extremely helpful and professional. He helped me try on around 5 different pairs before I made my choice. He helped me find the right insoles as well. I had to special order my color and he was super helpful. Overall great experience. 10/10!”
“Very professional and helpful when trying to find great-fitting shoes for my son. The manufacturer had a defect in the shoe and they were happy to help resolve the issue. Great customer service. Will return.”
10AM - 5PM
35 E Main St, Bozeman
Shoe Stores
“Customer for life! Schnees has great customer service. Back in 2021 I purchased a pair of Mission V2s from Schnees. The pair I purchased was too large and Schnees customer service was happy to work with me to find the right fit. Fast forward to Spring 2026, the toe box in both boots failed and I was getting wet feet walking through wet grass. I reached out to Schnees customer service and they asked me to send my boots in for repair. Upon receipt and inspection of my boots Schnees concluded that the boots were beyond repair. Schnees offered to send my boots back to me or I could get store credit toward a new pair (mind you my boots were well out of warranty). I elected to use store credit and get a new pair of boots. I chose to get a pair of Beartooth v3's. When I received my invoice from Schnees the total I owed was ZERO DOLLARS. Schnees replaced my boots for FREE. I am a customer for life.”
“I ordered a pair of boots over the phone from the Lucchese store in Bozeman, and the experience was excellent from start to finish. Devon, the sales lead who assisted me, ordered the boots and had them processed for shipment the same day. I was very pleased with the interaction and his exceptional customer service. Highly recommend this location for anyone looking for top-tier boots and even better service.”
11AM - 5PM
2825 W Main St, Bozeman
Shoe Stores
“Passed through Bozeman on a road trip and desperately needed some new shoes for my travels. I already knew the best move would be for me to pick up a pair of high top Converse, as I’ve owned a dozen pairs of them over the last three decades and know they work for me. I was helped by Courtney and she made the entire process easier than if I would have clicked the “buy it now” button on Amazon. Despite the straightforward service, she was very friendly, professional, and a great conversationalist. I normally don’t shop at the mall in Bozeman when I’m in the area, but next time I pass through I’ll definitely consider swinging by this Journey’s location again just to work with her on another pair of shoes because she was sensational!!!!”
“I’ve been going to Carter’s for about a decade, at their old location on Main and now in Four Corners. They’ve helped me with a variety of needs, from resoling my Birkenstocks a few times, to stretching and conditioning some vintage cowboy boots I inherited, fixing a pull tab on a boot, hooking my son up with some ranch gloves, steering me to the right leather salve and horse hair brush, and even down-size punching my bison belt when I lost weight during the pandemic.
But my favorite experience was purchasing a pair of Horse Power Top Hand carpincho boots from them. As these are a drop-ship item, staff sized me with comparable boots from the same manufacturer before ordering, and then upon delivery helped me select an insole lift for my goofy shorter leg. I’m super impressed with the service from Carter’s, as well as the price point and quality of the boots. They fit perfectly the first time on, and now after seven months of occasional use, feel just as comfortable. These are the only boots I’ve ever bought that didn’t need a substantial break-in period.
I highly recommend Carter’s for a wide range of boot purchasing/repair and Western wear needs.”
“Jonah and Sage is a charming boutique that is in great historical building with beautiful clothes and wonderful staff. The selection is always being updated, the quality of the clothes has been great, and staff is always friendly and helpful. It is a stop I make every time I am in Bozeman! ❤️
PS Don’t for get to check downstairs for more sale items ?”
“I have only ever written one other review before, but I felt like I had to for the multiple amazing interactions I have had with the staff! One person in particular, she wore a pink top yesterday and had glasses- wish I caught her name! But every single time I have ever gone in to browse or look for a very specific item, I have had the best customer service I have honestly ever experienced at a store. The employees are kind, genuine, and knowledgeable. Despite it being a chain, they literally hired the kindest people and I hope they get the kudos and raises they deserve!”
11AM - 6PM
915 W Main St, Bozeman
Shoe Stores
“It is every cowboy's and cowgirl's (even the fake one's) dream western outfit shop.
Prices are OK, and the choice is endless, and staff will assist with a smile.
Hey, and they ship internationally! Yee-haw!”
“Addy is the epitome of customer service. Positive and pleasant attitude, gave my family 1st Class customer service with her amazing product knowledge and she organized neatly all the products for customers like us to have a proper presentation to choose the correct product.”
“Y'all are great, in our small, but growing town. You all try your best to have plenty for all..thank you. And in-store refunds/exchanges made so easy and kind and helpful”
“From the moment I laced up my Oboz boots, I knew something was different. It wasn't just the snug, supportive fit, or the rugged aesthetic that promised adventure. It was a feeling, a sense of readiness. Like these boots were an extension of my own determination, built for whatever journey lay ahead.
Let's talk about the details, because with Oboz, it's the details that truly shine. The BDry waterproof membrane that has kept my feet dry through torrential downpours and unexpected creek crossings. I've tackled steep inclines, navigated rocky descents, and even braved slippery/icy sidewalks, all with the secure footing these boots provide.
But it's not just about technical prowess. Oboz understands that comfort is paramount. I've logged countless miles, both on demanding trails and long walks, and my feet have remained remarkably happy. No blisters, no hot spots, just pure, unadulterated comfort.
These boots have become more than just footwear; they've become a trusted companion.”
“This place is awesome. Everyone is so helpful, kind, and knowledgeable. They focus on you, helping you find a piece of gear that you’ll love and use until you can’t. Thank you all for being great!”