Verizon, a renowned telecommunications company, is praised for its exceptional customer service and professionalism. Customers consistently report positive experiences, with staff members like Pete, Vanessa, and Cayli going above and beyond to assist them with phone setup, switching providers, and addressing their needs. The stores are well-staffed with knowledgeable professionals who provide efficient and friendly service, even when the product selection is not fully stocked. While the company may engage in some upselling tactics, customers generally find the overall experience to be satisfactory and appreciate the convenience and reliability Verizon offers.
Was able to easily get the equipment I wanted and purchase and installation went as good as hoped.
August 2026
Our assistant did an outstanding job of making my transfer to a new phone a quick and easy process. Also worth mentioning is that whomever was in control of the stores AUX, chose an incredible selection of music while we were in the store. I will be returning for any future needs! 10/10!
July 2026
Zach was very helpful, interested in identifying my needs and meeting them. He was very friendly and easy to work with