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“We needed to get a package out UPS and John and another gentleman that worked that part and a lot of other things in the store I'm guessing were great!! Thank you guys!!”
“I needed a special type of connector plus a few other things. I was at their Elkhorn store late in the afternoon. The gentleman there was incredibly helpful and kind. He took care to understand what I needed and went out of his way to make sure that I really had the best solution to the problem. He also worked to make the materials as affordable as possible. I certainly won't shop anywhere else for electrical needs. Thank you!”
“This is a great place full of experts to chat about a project or just chat. Good selection. Prices are a little higher than other vendors but still with in range. Also sales are great.”
“Ashland is so fortunate to have S & L hardware. Friendly and helpful service. Great selection of plants for your garden every spring. So handy to have a place close by when you need repair parts/items knocking stuff off your "honey-do-list"! Also they are the UPS drop off/shipping site.”
“We are working on a project at home and are having the worst time color matching to our living room. We came in tonight and were helped by a younger guy and he was so so helpful. We came in around 715pm and we know they close at 8pm but he did not make us feel rushed and went above and beyond to help us find the most comparable. It has been a stressful project for us and this has been so helpful for us. I feel bad not getting his name but thank you for being so kind to us!”
“I walked into our local Ace Hardware in Springfield, NE on Saturday with my five year old daughter looking to purchase a mini Green Egg for my husband for Fathers Day. He has the XL at home already and is obsessed with it. He had expressed interest in getting the mini one for quick cooks.An older gentleman was quick to assist me when I requested one in a box. He searched inventory and unfortunately could not locate one. While he was searching for me another older gentleman checked on me to make sure I was being help.After he shared with me he didn’t have one in a box but could order one for me, I explained I was last minute Fathers Day shopping so ordering one would not work. He offered to call Gretna Ace Hardware and to my relief they had one. I asked if they could hold it and I would go grab it. He immediately said, oh no we can go grab it for you. I explained I was in a time crunch and needed it no later than four - at this time it was close to noon. He said no problem at all.Then a younger gentleman took over and checked me out. To my surprise he said, can I get your address, I will personally deliver it before four. I explained it was a surprise so I couldn’t have him ring the doorbell. To my surprise again he said no worries I’ll call you when I’m close.The green egg arrived at two (well ahead of my super short window of time) and he graciously placed it in my garage and called ahead of time. They did all of this FREE OF CHARGE. I have never had such amazing customer service. A big box retailer would have made maybe put in a 10th of an effort.Ace Hardware in Springfield, NE keep up the great work. I have told so many people about my amazing experience and will continue to do so. You have no idea how grateful I am for your courtesy, kindness and amazing customer service.”
“Keith and Mike installed our stacked washer and dryer and could not have been more professional and skilled. We have an extremely tricky laundry setup in our condo and they were able to trouble shoot and come up with the correct solution. Everything looks great and works like a charm. We could not be more impressed and highly recommend this company.”
“Great store, excellent job service. Only store in town that had the door threshold I needed. They have been in business since 1855 and should be around for another 100!”
“Drove out to the Elkhorn location today and received amazing service from the paint department. The lady was very kind, easily made the color I needed based on paint lid photo with numbers etc and gave advice on another project as well. This was after I originally drove to the 120th location and the paint department said they couldn't make the color and seemed unknowledgeable, a long with not being kind. Customer service and training in a department definitely makes all the difference for guest coming in and Elkhorn location was wonderful!!”
8AM - 8PM
708 N 120th St, Omaha
Hardware Stores
“We had an excellent experience ordering cabinets at Menards. John was extremely helpful, knowledgeable, and made the whole process smooth and stress-free. His customer service was outstanding, and we truly appreciate the effort he put into helping us. Highly recommend!”
“Located off of Industrial/L Street and 120th, parking was no issue today. Staff provided the help to find the right aisle for paint brushes and portable gas containers. Prices were very reasonable, and even though checkout took a while due to a distracted clerk who didn't see us at checkout 4, everything else was pretty good at this Home Depot.”
8AM - 8PM
12710 L St, Omaha
Hardware Stores
“I would like to say how much I enjoy shopping at this location. They always have a nice selection of plants. Sometimes, they have some less pretty plants on clearance if you are willing to give the plants some extra attention. Mine have come back great. The biggest reason is the customer service from Harley Cazinha. He is always willing to assist in loading my heavy items. He has a great attitude, and it is obvious he enjoys his job. The cashier didn't know
they offered assistance in loading soil, but Harley came forward and assisted without hesitancy. It allows me to make my purchase and grow my garden. Thank you.”
“Very friendly service. Was greater outside by one of their employees, had friendly small talk and got very good service inside. I'll be back to this location.”
8AM - 8PM
12710 L St, Omaha
Hardware Stores
“Had lots of help. Had to get a water heater. People in plumbing made suggestions and helped us select the right one. Had good help loading. The water heater and water softener all fit. Great job!!”
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“I would like to offer my sincere apologies to the proprietors of Ty’s and their service staff for my previous review-although I feel their service dept. has some work to do- my situation seemed to have been caught into a perfect storm. I received a phone call 1st thing this morning- to my pleasant surprise from an owner of Ty’s and I really feel they have the best for their customers at heart.I have been a loyal customer of Ty’s for years and will continue as long as I feel they are trying. The service business is tough- I know 1st hand but it can be done!”