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8:30AM - 5PM
7529 Dodge St, Omaha
Banks
“Mrs. Terry helped me out so much on my journey of homeownership. She was very supportive and gave amazing advice. Anyone looking to get into homeownership, call her. My IDA account was the best decision thus far.”
“Tara and Sheila were amazing as always! They have great attitudes with 10/10 customer service. I can always count on a great experience when I am meeting with them!”
“I have had nothing but exemplary, financial services over the 52 years I have been a member. The staff have been very friendly, professional, personable and to be commended!!”
“Billie Sprinkle is truly an asset to your organization. She is industrious, helpful & takes her job seriously. Over the years, she has helped me navigate your online banking system; even more meaningfully she assisted me with banking nuances in dealing with my daughter's estate.”
“My compliments to Brianna Beinlich at the Dodge St office. I had a complicated transaction, but she handled it with ease and professionalism. She clearly explained every step taken giving me assurance in the process. Thank you Brianna.”
“Best staff ever at Cobalt credit union off of cass Omaha Nebraska and my team thatd moved off off north 90th hope too see you guys soon God Bless you all ❤️❤❤️”
“Francisco was so helpful in obtaining our first home. He was professional, encouraging, and available when I had so many questions. I don't know if we could have done it without him.”
“Brett did great! He has helpes me for months getting my finances in order and was able to raise my credit score. I would reccomend him in the future! Thanks for getting me platinum card option today.”
“I stopped by the credit union to see if Deb W. could help me send a document back to a person at the Lincoln office I had no appointment with her,, she told me that she would be happy to help! She got a copy of the document I signed it and she sent it back to the person in Lincoln for me!!! She always say hi if I need to come in to do some business inside. She always has a smile on her face!”
“My experience at Cobalt Credit Union is very positive. BREANNA was my teller and she was fabulous about getting every single piece of what I needed during my visit. When I approached the counter she asked where I needed to do today. I told her there are three things that I need to accomplish. And she was able to help me with all those three things without asking me again what it was that I needed. She's the entire reason why I gave this location a five star. She is what customer service looks like when you're a member at Cobalt Credit Union. She has a beautiful smile and she was knowledgeable. I'm very proud that I got Brianna because she's a great hire you guys should be very excited for her.
Breanna thank you for letting me have a pencil. Thank you for letting me touch your little bunny desk thing.
Your friendly member, Kayla E.”
9AM - 5PM
3815 Denmark Dr, Council Bluffs
Banks
“Very great and amazing staff and management at this bank location who go out their way to make sure that the customers are getting help and assistance. I definitely recommend banking with them if you live in the Omaha area. The waits in line don’t be long from the drive through or walk in lobby.”
“I had some complicated financial details, but Javier Gadea worked tirelessly to find solutions and he really did! He was proactive, honest, and truly looked out for my best interests throughout the entire process.
Javier communication and transparency was extraordinary and that was very important to me! He’s knowledgable about his profession and it showed in every conversation we shared, he gave me the confidence I needed. He was quick to reply to my many questions and his responses were clearly communicted so there was no misunderstanding. His responses were thorough so there was no doubt in my understanding of what he was communicating. He did a great job and I'm glad he was my Senior Loan Solutions Specialist!”
“Love this bank! Ive been a customer for a little over a year and they always have gone above and beyond to making sure my experience with them has always top tier! If you're looking for a place to take all your banking, this is the place to do it!”
9AM - 5PM
310 S 10th St, Omaha
Banks
“10th street down town Sandra Rodriguez, and Alexa were so helpful I’ve never been explained all the credit details so well and clear in a way I understood they both deserve raises because no one else at any other branches have ever offered to explain things that are super helpful to people. Also maybe other bankers can get trained to inform other cobalt members can benefit from.”
“I’ve been banking at Midstates bank for 6 years now and have had nothing but a wonderful experience! I use their Council Bluffs location on Madison Ave.
Ashley M. Is very professional and has always gone out of her way to make sure I have been taken care of! Thanks again Ashley, for helping me with my kids accounts! Kudos to you and the great team you have there!”
“The Cobalt at Shadow Lake HyVee on 72nd and 370 is the best branch in town. Amy the manager is fantastic! Stacy and Kenan are always a pleasure to see and everyone is on top of their game. The best!!”
“I am sorry to see so many negative reviews. Morgan treated us very nicely and helped us care for our unique situation very efficiently and kindly! Thanks for the excellent service through the approximately 30 years I have banked with FNBO.
We went back to the bank this month. Morgan was serving someone else, so Georgina helped us. Again, she helped us so nicely and efficiently with another unique situation. Thanks again for more great service!”
“I missed placed my debit card. Maryanna greeted me on my way thru the door. She listened to my problem, checked my account, closed out the old card and made another card. I did not have to wait several busy days to receive my new card .?”
8:30AM - 5:30PM
1941 S 42nd St, Omaha
Banks
“We have been banking with Access Bank for 10 years. They are a joy to work with and always helpful. Jen often assists me at the drive-up on 42nd and Center. She is great and always pleasant.
Thank you for your excellent service Access Bank team.
Jay at Vehicle Selling Solutions”
9AM - 5PM
2421 W Broadway, Council Bluffs
Banks
“Love First National and all its stellar service. Very helpful and care for there clients and the best for there banking.... My Personal banker Jody helped me get my first credit card ... Awesome.....Thank you .”
9AM - 5PM
7978 Main St, La Vista
Banks
“I had a personal banking meeting with Mr. Juan Abarca to help set up an account. He was amazing/easy to work with and very personable! Go see him, you won’t be disappointed!”
7:30AM - 4:30PM
6707 Grover St, Omaha
Banks
“I have been banking here for about 6 years and I am very happy. The managers have helped me lower my car interest rate and payments. I can easily get loans from them. Most importantly, they are very understanding! At times if I can’t pay my car pymnt, they will go out of their way to help me. Always very nice to me even when I’m frustrated. I highly recommend this bank. My mom has even switched to them.”
9AM - 5PM
2930 S 24th St, Omaha
Banks
“This bank has done so much for me in many ways. I do not care which branch or who I speak to thru customer service, even when I am wrong this bank stands by me”
9AM - 4PM
5370 S 72nd St, Omaha
Banks
“I love this small local bank! It is rare any more to find great service and people that greet you by name as soon as you walk in the door. I could go on and on about the great customer service from Leti, Neil, Sage, Marson, Marcyann, Chad in mortgages. I am certainly forgetting other amazing reps at this bank as I have never gotten a bad customer service rep ever. Keep doing what you guys are doing; you are amazing!”
9AM - 5PM
339 N Saddle Creek Rd, Omaha
Banks
“We had amazing service from this branch. Richard C. was super helpful with all the issues I’ve been having with my complicated case of cross border account. Thank you again!”
9AM - 5PM
1921 Harney St, Omaha
Banks
“This location doesn't always get a good reputation but I always get get good service and a smile. Thank you Ashley for your patience and assistance, you have helped me more than once with the same professional demeanor and I appreciate it.”
“It’s kind of hard to reach them on the phone but you have to try again and again, but anyway the staff were very friendly when I went inside, they helped me with what I needed.”
“Very friendly and helpful staff. I had a great expirence interacting with Diego Andrade, his willingness to help me resolve a complex issue regarding my card was incredibly helpful.”
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“I cannot say enough great things about the branch customer service I have received for 10+ years. The STRATCOM Colbalt credit union is and has always been EXCELLENT. There is not one time I have come in and Lauren isn't smiling. She is always so professional, helpful, cheerful and just has genuine care for me and my banking experience. I really appreciate the customer support, you just don't see that type of care at other banks. Thank you Lauren!”