Victra is a Verizon Authorized Retailer in Omaha. The store offers a full range of wireless devices, including phones, tablets, accessories, and device protection. Every employee is described as professional, helpful, knowledgeable, kind, funny, and polite. The team provides excellent assistance, making the experience delightful and a breeze. The process for getting new phones is easy and quick, with staff helping to set devices up. Representatives are noted for going above and beyond, often helping customers save money on their monthly bills and get more perks. Many customers report having a great experience and state they will return to this location.
Myles helped us out with a phone upgrade! Extremely straight to the point friendly and no gimmicks! Walked me through everything I need to know and made me feel confident with my new phone. Great service!!
January 2026
So patient and helpful at this location, which can get very busy. Today Nick calmly listened to the trouble I was having with a feature on my phone. His patience allowed me to talk through the issue and get it resolved. I've been using this Verizon location for at least 15 years (five phones).
December 2025
Austin is the guy to go to if you want a new phone ! Don’t get one if you don’t set it up with him
