Verizon offers a range of mobile, 5G home internet, and business services at their Omaha store. Customers can conveniently schedule in-store appointments or place online orders for quick pick-up or delivery options. Many reviews highlight the outstanding customer service provided by the staff. One customer expressed their gratitude towards an employee named Nick, who helped ease their distress after a phone theft and saved them money. Others praised Brenden for his friendly assistance, allowing a quick transaction for a new phone. Nas, Mitch, and Kael received thanks for their calm and efficient handling of financial service issues, ensuring customers' services were restored. Kristin, the manager, was recognized for her exceptional service, helping customers even during busy times and maintaining a positive attitude. Overall, customers appreciate the helpful and attentive staff at this Verizon location, contributing to a satisfying experience.
Nick was incredibly helpful getting a SIM card transfer issue fixed. There was a nationwide Verizon outage and he still tried several different ways to solve my problem while explaining the whole process. Having him navigate the 1-800 help line saved me hours of frustration. Thank you!!!
July 2026
Incredible service!!! Devon and Jordan were phenomenal!!! They both helped me get a great deal!!! They got the job done with speed and excellence that other phone companies should only hope to strive for!!!
June 2026
Anton and Tommy were really helpful helping set up my new phone and transferring my data to the new phone.
