Journeys is a popular shoe and clothing store that offers a wide selection of styles for men, women, and kids. The store features well-known brands such as Converse, Vans, Crocs, Birkenstock, HeyDude, Dr. Martens, UGG, Timberland, New Balance, and adidas. Customers appreciate the friendly and helpful staff, with many praising employees like Emma Jane for going above and beyond, calling other locations to find specific shoes and providing excellent customer service. The store is known for its trendy shoes, including skate shoes, athletic sneakers, boots, platforms, and sandals, along with clothing and accessories. Shoppers find the store convenient and enjoy the curated selection of popular brands, often taking advantage of sales and discounts. However, some customers have experienced issues with limited stock, particularly in certain sizes, which can be disappointing. Overall, Journeys is recognized for its helpful staff, good prices on popular brands, and wide variety of footwear and apparel, making it a favorite for those looking to express their style and find the latest trends.
Wanted to take the time to express the gratitude me and my family have for Jhazlynn at the #0553 location in the Galleria Mall. Absolutely amazing customer service. She was focused, engaging, personable and knowledgeable. We purchased three converse and feel very confident in our selection.
January 2025
I went in to buy my mom shoes for her birthday and they didn’t have the specific ones in stock. And the nice lady there helped me order them to my house with no extra cost! Very helpful people in there!
September 2022
I like the store, shoes and employees, but there weren’t any shoes in my size available. Total let down. I ended buying my son a pair of Champion shoes. He liked them but complained that they were too tight in width. Journeys please get some shoes in stock or I’ll have to go somewhere else. I wear 9-9.5 and we usually... read full comment