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“Very helpful and friendly counter employee expertly made my transaction easy! A quick email to the store, and I was ready to send. FedEx sent me away because they couldn't help. Definitely my go-to location from now on!”
“The staff here is amazing almost like family I feel safe and secure knowing my mail is in their hands and now with the 24-hour access it's perfect for my lifestyle.”
“RXO was really on top of it! Kept us informed and was right on with the delivery time. The young men were so helpful and went over and above with their care for us “old folks”! Service like it used to be!! They made sure our double oven was in perfect shape before they left!!! Thank you!!”
“This the GO-TO place for me and my wife. This UPS store has handled so many requests for me and the companies I work with. Banners flyers, handouts, laminating high-quality copies, returns to several companies, shipping delicate and not so delicate items. They shipped a large 36 inch chain saw for me when no one else would. This an outstanding group of people providing a professional service at a reasonable price. They are very busy because they are great!”
“Ken, the new owner has been friendly, helpful and diligent since taking over around 2020. I have had a PO box for about ten years, they recently expanded and added more boxes.”
“After a little research my brother decided to use Reno Custom Crating to ship me a pair of tower audiophile speakers from Nevada to Maine. Their expertise in crating was apparent the minute I received my package from the UPS Freight Depot, a superb job that protected my investment - walnut enclosures, cloth grills and multiple speakers. I am 100% satisfied and 100% recommend the team at Reno Custom Crating!!! Regards, Chris J”
“Conveniently located. Professional and courteous staff. Ample parking. Never had any issue with this location. And now, it's my favorite location because of the self service machine where you can scan your package and get a receipt without having to stand in line (unless there's a line to use the machine - never happened to me). If only all FedEx locations had this machine, but I guess it's due to the sheer volume that this location processes.”
“My daughter received the wrong floating TV stand from Amazon, a 50lb wrong stand and we needed to return it. Instead of driving to the main fed ex shipping location we went here at the corner of Neil Rd and Virginia St, as we were going to Whole Foods next door already. We got it in the door together, and that was no problem with having an automatic door for wheel chair access, a nice gentleman was coming out at the same time we were entering so we didn’t use it but sure is good to know they have one. As soon as we were in the door, Wendy took it from there. She was very very polite, professional and an ideal customer service representative that any company would be proud of. We were unprepared and did not have the address label printed, but that was no issue for Wendy, she showed ushow to send it to her to print out and while we were typing in our info, she was applying white out stickers to the floating TV stand previous shipping labels, so we didn’t receive this heavy thing again by some weird mistake. Before I could run to the car for my tape for the printed address label, Wendy was already taking care of it. I just can’t tell you how nice it was to do business with Wendy’s help. You just don’t get customer service like this these days, but if Wendy is working, you will.”
“I had an opportunity to work with AVA Logistics, very professional, friendly, and cooperative. They followed up on my request right away and helped me handle the situation the right way! Thank you, it was a pleasure to work with you.”
“I always go to this post office to drop off my Depop packages for shipping. The workers here always help me with everything I need and it's always a very quick visit. My parcels always arrive to my clients on time. I've only ever gone to this post office, but I always enjoy coming here.”
“Came here to deliver, appointment was at 11am, but Receiver was so generous to unload the freight at 8am. Leach location is in the back of front building. Nearby TA truck stop.”
“Honestly, not sure if it’s new management or new employees, but this the only nice and helpful and efficient USPS around sparks/reno. They go above and beyond.”
“I appreciate having this post office so close and can usually get in and out quickly for stamps, money orders, packages, etc. There may be a few people in line, if any, so it's better than going somewhere else to take care of these transactions, plus it's maybe 50 feet from parking spot to the counter! Saves time and gas!”
“Always very helpful and nice employees. Close to my job so i can drop off pkgs if/when we don't make the pick up by the normal time. Also, they have a notary person - but not everyday, call to make sure they are in before going!”
Open 24 hours
8900 Terabyte Ct, Reno
Shipping Centers
“Dale Mackey is our guy, he is accurate, accomendating and personal. We have a large volume of customer delivery especially the month of August. Dale shows up and works with us to provide our customers with 10 service .We appreciate him and could not accomplish our customer service without him.”
“I really am grateful for this place. I send a lot of packages to my family. This place is right around the corner. It's SUPER convenient. They offer UPS, FedEx, and USPS rates. You can come there with just the item your sending and she provides the boxes, envelopes, and tape (for a price). I feel like the post office is so busy and people are rushing you along and this place is a great alternative. They have never lost a package. Once I even used over night shipping and they sent it in two days instead of one and I was able to get my refund. They are fair they get the job done. All your mail needs met without the anxiety.”
“This location is the definition of a community business. Everyone who works here is overly friendly, helpful, and great at their jobs. Will absolutely be giving all my business to Pack N Post moving forward. Thank you!!”
“Good carrier to work with. Good communications as far as where your item is located and updates. I can’t really read them for timed delivery. because the weather was bad across the middle of the country. I’d use them again.”
9:30AM - 5:30PM
5245 Vista Blvd, Sparks
Shipping Centers
“I only use the UPS Store to return Amazon purchases. I appreciate that it is located close to my home. There is ample parking. Even if there is a line, the staff are very competent and friendly and the lines moves quickly.”
“This company was excellent! After the nightmare I had with a moving company it was a relief to work with this company in getting my things to me once it arrived in town! Karen was extremely nice and helpful on the phone and Paul the driver was beyond great! He went above and beyond to put my huge 6 pallets of stuff in my garage since I'm a single female and had no way of getting it into the garage! He was super friendly as well. There was a happy ending to my moving nightmare! Thank you!!”
“Quick and knowledgeable clean environment. But I took care of my shipping without any problems whatsoever and even offered to help me carry stuff in from the car.”
“We switched from Federal Express to DHL and have not regretted one minute of it. The service that we get from DHL and our local carrier Miss Nuno has been outstanding I have nothing but high regards for the DHL international service and their staff.”
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“Don't know much about this place or use their services..but I can tell you that it's really great ?? they are not but like?♂️?that big out there.. but don't take my word for it go find out for yourself.”