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“My favorite UPS location. The best run in Reno. very professional and super helpful.
The only thing to fix is WIFI coverage (for amazon returns)”
“The one guy who works there is cool. He'll help you get a box, packaging & get your box so you can get it ready for UPS. UPS is picked up there as well.”
“I adore UPS on Williams St. they are VERY helpful and know what they are doing. They are wonderful with Amazon and Temu returns. They are friendly and it never takes more than 5 minutes before your served. They worked with me to help on a return for a half hour. It was amazing how much they care. I walk in now and they know my name. I’m there so often. I now ship by UPS. I know the package will get there in good condition. I adore my UPS store.”
“Wow, didn't know how much easier it is to handle my postal services inside a regular store, truly handling my postal needs have become so much easier and time efficient.”
“This UPS store has been my go to for the last 5 years. The staff is always ready to help in anyway they can, makes wonderful suggestions and handles more complicated and occasionally means clients very professionally. I was witness to how professional and kind they were with a very aggravated customer (no actual fault of the staff I might add). They were able to diffuse the situation and help her as best they could. I enjoy seeing the staff whenever I am there”
“Conveniently located. Professional and courteous staff. Ample parking. Never had any issue with this location. And now, it's my favorite location because of the self service machine where you can scan your package and get a receipt without having to stand in line (unless there's a line to use the machine - never happened to me). If only all FedEx locations had this machine, but I guess it's due to the sheer volume that this location processes.”
“Everybody here is great mostly the girl up front she's always kind and always leaves me notes in my mailbox whenever it's due I think this is the best place to get my mail”
“very helpful i had a missed dilivery and drove from another city to pick up my package and they helped me after hours when the call center gave me the wrong time”
“Fast and easy Fed Ex shipping office. Parking is easy, except when the Starbucks is crowded. Just park on the street then. I bring in my pre labeled and paid packages and off hey go no prob! Never much of a line to wait either.”
“Outstanding customer service in the Pharmacy section. They work there butts off to help us. Short on employees and long hours dealing with people who dont care about saying thank you but only want to bitch. Thank yu all for what you do for me and my wife.”
“honestly the lady was super friendly and really helped me out. i felt super silly because i didn’t know what i needed to do to get new keys, and she walked me through everything. she was super kind and helpful!also, i BARELY had to wait! i stopped by before i had to work in reno (and i am a chronically late person, and of course did not leave with much extra time), so i was stressed that it might take me an extra 45-60 minutes to leave that day, but iwas in and out within 15 minutes (which was great because i really only gave myself that much time anyway!) there was two or three people in line before me (and only two workers!) too, so they were great at their job getting everything taken care for people quickly.they are also so patient there! i remember there was one person before me that the lady had to explain something to them 6 times before they could grasp the idea. she was never even frustrated. the customer at the counter at the same time as me (so i was with one worker, and the other employee had a customer too) was being so nasty the poor girl. but she was such a trooper, and never stopped trying to help him. as someone who works in a retail pharmacy, i understand people yelling at you about things they knownothing about. the way she handled the situation was with grace and diplomacy.nothing against the post office at all, nearly everyone else in that store (minus the employees) was SO grumpy. i’m surprised how up beat the workers were after being talked down to so much. BE KIND TO POSTAL WORKERS PLEASE. hey we’re all trying our best out there, i’m sure they are too”
“I’ve had a mailbox there for 20 years. The staff is always friendly, helpful, and knowledgeable. Wonderful to know nothing will ever disappear from my porch, someone is always there to sign for a package. Even flowers once!”
9AM - 5:30PM
75 McCabe Drive, Reno
Shipping Centers
“I walked in on Saturday morning to a LONG line prior to the desk opening. Cassandra was getting people in and out of there, it was so much faster than expected and friendly service.”
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“Was here to pick up a priority package. I had some tough time talking to the FedEx agents on their 800 number to arrange this pick up. But the experience here was nice. very limited parking space and some road work happening near by made things a little difficult. had to park in the nearby road and walk to this place. There was no wait time. Asked for the tracking number and id, the package was given to me in another 2 mins. Smooth and easy. Staffs were friendly as well. If you can deal with the FedEx agents on their customer care number, a hold & pick up from here isn't that difficult. good luck with that!”