Big Valley Honda is a dealership known for its friendly and professional staff, offering excellent service and support to customers. Customers often praise the team for their helpfulness, knowledge, and willingness to go above and beyond. Whether it's for routine maintenance, tire replacements, or brake inspections, the staff consistently provides quick and efficient service, with turnaround times that customers find impressive. The dealership's team shows genuine camaraderie and generosity, making customers feel welcomed and valued during their visits. Many reviews highlight the staff's readiness to wait for late arrivals and to ensure they have the right parts in stock, even on busy days. Service experiences often include additional perks, such as cleaning bikes or power washing chains, all at affordable prices. The sales team also receives high praise for making buying experiences smooth and easy, with some customers able to hold bikes in advance and receive follow-up calls to check on their satisfaction. Overall, Big Valley Honda is recognized for strong leadership, excellent customer service, and a friendly atmosphere that keeps customers returning and recommending the dealership for both service and sales needs.
Whether you're looking for a new motorcycle, parts, have a question or need a VIN check, these guys are awesome. M J Fisher, the service writer,could not be anymore considerate or helpful. A great dealership, really well run.
May 2026
Best buying experience ever, Justin was no bs...fair price, easy peasy. Some local car dealers could learn a lot from these guys on how to do a clean easy vehicle purchase. Well done guys!
April 2026
They were very quick and honest, made buying a new bike very easy. Picked up some kids boots while I was there and the salesman suggested a larger size that comes with size down inserts. Price was the same for them but was very helpful for me so the kids get a little more use out of the gear.
