Home Services at The Home Depot in Reno, NV provides reliable and professional home improvement solutions. Located at 5125 Summit Ridge Ct, the store specializes in installing and repairing flooring, kitchen remodels, windows, and doors, using high-quality materials to ensure customer satisfaction. Customers appreciate the helpful and friendly staff, who go above and beyond to assist with various projects. Many reviews highlight the positive experience of finding knowledgeable employees eager to help, especially in departments like paint, where staff members patiently guide DIYers. The store is well-maintained and typically well-stocked, making shopping convenient. Customers also value the store’s empathetic approach to returns, with staff willing to handle special cases with understanding, often exceeding store policies to accommodate customers. The staff’s enthusiasm and dedication are evident, from assisting with complex projects to providing clear instructions that lead to successful results. For example, employees like Jack and Paul offer expert advice, helping customers redirect and complete their projects effectively. While some mention minor issues, such as the care of plants or the absence of tap payment options at self-checkout, these do not detract from the overall positive reputation. Many customers consider this location reliable and friendly, often returning for their home improvement needs. Overall, Home Depot in Reno stands out for its helpful staff, quality service, and commitment to customer satisfaction, making it a trusted choice for home improvement projects.
The store is great! Everyone is helpful and HD usually has everything I need. Two stars off because their call attendant system is completely dysfunctional and a waste of time.
May 2023
customer service is always top notch but has anyone else noticed their plants - annuals and perennials - are lacking in care? unless i get there on the delivery day what's left over for the next couple of days are dry, wilted, dead plants - no one seems to take care of them after they're delivered...
April 2019
Love home depot. You can great service /friendly people. The store manager is always there to help