U-Haul Moving & Storage at Virginia St offers a range of services for local and long-distance moves, including truck rentals, trailers, cargo vans, and self-storage options. Customers appreciate the quick and efficient service, often receiving their trucks in under ten minutes. The staff is described as professional and helpful, with several agents, including Jason and Samuel R., noted for their excellent customer service. However, there have been some cleanliness issues, such as discovering a mess in one truck. Fortunately, staff members like Jeff promptly addressed concerns and provided a replacement truck without hassle. Despite some challenges, the overall experience is positive, with many customers highlighting the helpfulness of the team. The location also features additional moving solutions like portable U-Box containers and hitch installations, making it a convenient choice for various moving needs.
Except for the long wait during the busy times on Saturday. With only 1 clerk at the desk. Rebekah was extremely helpful, calm and funny. Love her spirit in the customer service field. Go Rebekah.
August 2026
Great experience but be careful pulling into their lot. the north entrance is really steep- my cars not even low and it messed up the front and made the back mufflers scrape😲 yikes!
July 2026
We received great service and the staff was very friendly. Keep up the good work.
