The UPS Store #2972 in Reno is a well-regarded, locally owned business that offers a wide range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the friendly, helpful staff who are professional, patient, and accommodating. Many reviews highlight staff members such as Moni, Cindy, and Kayden for their kindness, knowledge, and efficiency, making each visit smooth and pleasant. The store is praised for its large-scale printing capabilities, especially for posters, and for handling packages with care, ensuring timely delivery. Even during busy times like the holiday season, the staff maintain excellent service. Customers feel confident and well cared for, often choosing this location over others due to the high level of service. The store’s location is convenient, and the staff are always ready to assist, whether it’s with shipping, mailing, or problem-solving. The only noted issue is WiFi coverage for Amazon returns. Overall, this UPS Store is considered the best in Reno for its professional, friendly, and reliable service.
The team at this UPS store was amazing. Specifically, Mony helped me with a difficult international shipment. It was a gift to my son who is attending school overseas. There was a lot of complexity to getting this correctly entered into the system but she took care of it all. She was patient and had a great attitude.
April 2025
Miss Moni at this location on wedge parkway in Reno Nevada was So helpful to me last week. She packaged the box of precious candle jars safely. My friend received the package just in time for birthday and she was so calming in helping me that day. Thank you so much! I would give 6 stars if I could! 🙏🫶
March 2025
Great store that offers large scale printing! Cindy and Kayden were very knowledgeable, accommodating, and efficient when it came to my poster printing/shipping needs!
