Victra, a Verizon Authorized Retailer in Reno, NV, is dedicated to providing the best experience for its guests. The knowledgeable and friendly team offers a wide range of wireless devices, including phones, tablets, and accessories. Customers praise the staff for their helpfulness and professionalism, highlighting individuals like Alex and Joseph for their outstanding customer service. Many reviews mention smooth transactions and efficient assistance in getting new devices. The store is highly recommended for anyone seeking reliable service and support in their technology needs. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable way.
Thank you Joseph and Thomas for your help today! Both of you were patient and knowledgeable about Verizon products.
August 2026
Joe and Alex fixed a issue we had online for us. They both went out of their way to fix the issue we had ordering online. Great customer service here. Kind employees.
August 2026
Alex and Joe helped us fix our issues with our online order. They set us up with everything we needed and we left with our new phones. They went out of their way to help us and we will always come to this location from here on because of their help.
