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“Came in today for a possible phone upgrade. We were greeted by Chris. He was super informative and not pushy. We ended up leaving without a phone but purchased a streaming app bundle. He was so kind to my two little girls!! Errands like these can be stressful with kids but his demeanor made it run smoothly. Thank you!”
“Stoped in the store today with some miss information from Walmart on a Verizon prepaid plan. Will was awesome and helped me greatly getting me set up with a Verizon promotional deal. Over great experience!!”
“Great experience at the Manchester NH office on 8/1/25. After 24 years with US Cellular, and using the Milford, NH store for our customer service needs, we decided to try the Manchester NH office. The guys there were great. Our longtime experience at Milford had been TERRIBLE. Multiple associates over the years had been unhelpful and had us thinking of car salesman types. But the guys at the Manchester store were so much nicer.
Kudos to Manchester NH US Cellular.”
“Amazing customer service at this T-Mobile! 100% recommend working with the employees here because they ACTUALLY take the time to listen to what you have to say instead of just trying to get you out the door.”
“Alicia was very helpful with my experience. I was skeptical switching from straight talk but she made me feel comfortable the entire process. She gave me the best deals on my new iPhone, and accessories. Very friendly and genuine, making me feel like I’ve been a life long friend. Made sure my experience was amazing and I will recommend to friends and family to make the switch to t-mobile with Alicia.”
“The Best experience ever had shopping for a cell phone.
After a terrible experience at an authorized dealer in Methuen Massachusetts, this place solved all my issues and made my day.”
“I recently switched my provider from Verizon to T-Mobile, using this store as my primary source. I worked primarily with Tiphani, who was very friendly, patient, and professional throughout. I spent over 2 hours in the store to get everything switched over, but I always felt taken care of. About 5 weeks later, I had to return for an issue that couldn't be resolved over the phone (after trying for 2 hours), and Tiphani quickly took care of it, and made sure to credit my account appropriately. I am gratfeul for the good customer service!”
“Rochelle R was a rockstar. Provided myself and daughter quick and great customer service. Thank you for taking the time to work with us, answer our questions and help me get the phone that I wanted. Very happy, Thank you Rochelle.”
“Gilberto and Tristan were phenomenal! They were both very knowledgeable, patient, and had excellent customer service skills. They made the experience easy and enjoyable from start to finish. I would highly recommend them to anyone looking for great service. Thank you, Gilberto and Tristan!”
“Casandra was such a breath of fresh air. She was speedy and friendly and knew exactly how to take care of my issue. I left the store impressed by her professionalism and warmth. This girl needs a raise!”
“Greatest store experience ever for what you would usually assume would be a pain in the ass and take all your time. Graham cracker was extremely helpful and knowledgeable about every shit show I had to offer as I was having some trouble. Jeremy was super duper informative and funny to make this experience way more pleasurable. And Adrianne was very polite and awesome
This is easily the only store I will do any exchange with regarding my cable or internet questions. Highly recommend great work my dudes. Thank you again”
“Great location as you don't have to go into mall. Only knock is the reception kiosk faces the mall entrance and not the outdoor entrance.
Experience was great! Quick return of a cable box. Brandon was awesome!”
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“What an amazing store and experience, Dana was outstanding with his customer service skills and helping my whole family with their phones. I have been with T Mobile for 10 years and could not be happier with the service I have received. I would recommend this store to everyone.”