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“Great experience. We were greeted right away and a representative was quickly there to help. Got exactly what we wanted, offered more items but were not pushy to sell. Gave us exactly what we asked for.”
“I was extremely pleased with the customer service and thorough direction to get me switched over to Verizon. All was handled quickly and efficiently. I’ve been to this location prior and have never had an experience like this! Thank you Joc for your kind delivery and unwavering support during this transition. YOU ROCK!”
“Sergio and Peter were super helpful. They were both friendly and courteous.Overall, I had a great customer experience. Their knowledge and assistance was greatly appreciated.”
“Katyana Perez was such an amazing T Mobile representative. She was very knowledgeable and radiated a great deal of positivity when answering my questions and concerns. The team also works well with each other and keeps the store running smoothly. I would definitely recommend stopping by and getting your business done with Kayana Perez at the Menlo Park location .”
“Thank you Dari, I went just to see what my options were coming from Verizon. She kindly guided me through the promotions and I ended up leaving with an iPhone 15 Pro Max and Apple Watch Ultra 2. I was expecting the transition to be difficult but Dari was diligent and ensured a smooth process.”
“This is my go to place for any of my verizon wireless needs. I find the staff to be very patient and professional. And that the store’s Manager, Jaedon is an asset to the company. His knowledge and expertise got my account back from hackers! I recommend this Verizon location anytime.”
“My daughter cracked her screen on her iPhone 14 and then the screen went black We were in a pinch as she was going back to school the next day and all I can say is the people at the Verizon store in Hazlet were absolutely phenomenal Thank you to both Rashi as well as the manager Chris, as we were able to get a great deal on a new iPhone 15 and have a ready to go back to school with new phone”
“Everyone has a story about going to the cable company office. Now I've got a good one since visiting the Freehold location. I was greeted cheerfully and immediately had a rep pulling up acct. info. so I could return a TV box for my Dad. Literally 5 minutes later I was saying thanks and goodbye,and had info on new cell service in hand. Employees all looked happy to be there and were pleasant. I didn't see a single disgruntled customer,which is unusual at a cable service office. Optimum seems to be trying hard to make clients happy, or at least not unhappy. Thumbs up!”
10AM - 8PM
2996 NJ-35, Hazlet
Internet Service Providers
“Rosa is absolutely AMAZING. She helped me today and went ABOVE AND BEYOND. I always put off upgrading my phone because you never know what type of person you get but I was so incredibly happy and lucky to have Rosa help me. She cares, it’s more than a job to her - you can just tell. Forever thankful for her amazing customer service and professionalism. Thank you Rosa!!”
10AM - 8PM
55 US-9, Manalapan
Internet Service Providers
“This review is strictly for Zachary who went out of his way to help my daughter and I with 2 new phones. Despite the stressful, unfortunate situation that we experienced during the first 30 minutes in the store, once Zachary took it over he was able to make a bad situation excellent. He provided stellar, compassionate stress-free service and should be commended for his knowledge and kindness. He definitely has management skills with an understanding of how important a 20+ year relationship with Verizon is. I wish I could give him more than 5 stars. Thank you Zachary!”
“I had a perfect experience. I was helped by Jalyssa (not sure how to say her name) and her help was amazing. She knew everything and she was fast, thorough and honest. She definitely deserves to be a manager, as I thought she already was one considering how helpful she was. My visit was successful.”
“Slow service but I think that’s the fault of the customers and not the sales associates, although they should have more than 2 people working on a Saturday. The good news is the person that helped me was extremely nice.”
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“Had the pleasure of meeting Dean today for a screen protector replacement. He provided information about my account and left me satisfied with a speedy repair. My phone hasn’t looked better, Thank you!”