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“There are no words to express how grateful I am that I walked in and met Paul. My daughter was in the hospital and needed a new phone, and Paul went above and beyond to help us. He sat on FaceTime with her, helped save everything from her old broken phone, and transferred it all onto the new one right there in the store. All I had to do was hand my daughter a brand-new phone with everything she needed already on it. During an already difficult time, a different Verizon store told me they could not help me, then Paul made things so much easier for me. His kindness and willingness to go the extra mile meant more than even HE knows. I am truly grateful. However, sorry Paul. GO GIANTS!! =]”
“I visited the Brick store on Sunday, August 16 and my experience was 5 star. I was leaving a different carrier to go back to T Mobile and our representative, Joe Filingeri was ABSOLUTELY AMAZING. He was patient, super knowledgeable and made the whole experience great. Give that man a raise! Thank you again Joe for your amazing service!”
“Shout out to the team at this store. Yudy and the other associates were great. Smooth process. Explained everything. All were friendly and helpful. Thank you so much ladies. Have a great day and keep up the great work. That was the quickest transaction getting a phone in my life. Customer Service 5 stars. I’ll be back!!”
“I recently went there to change carriers, and was helped by Lee The entire time, made everything quick and easy and answered all the questions I had. Overall great experience and friendly employee”
“Had to deal with a couple of service issues with my grandparent's gateway/modem and cable box and Keenan was a consummate professional. Great experience and very friendly.”
“And once again, I get excellent service from the store. Ryan from the Bloomfield store, help me out, and he was awesome. He was being lent to this store. He is definitely an asset. The store has always been much better at customer service than the store on route 36 in west long branch where I picked up my brand new galaxy 26, and they didn't offer anything no case no screen protection.”
“Approximately two weeks ago I required technical assistance on my phone. I headed over to the Verizon store in Sea Girt after a busy day at work. As I walked into the store (almost closing time), I was pleasantly greeted by Suzanne. Within 10 minutes time, she solved the problem and I was on my way! Suzanne was professional, efficient and still so kind (at the end of her busy day!). I couldn't have been more greatful! Thanks again for the great service! :-)”
“I got a new iPad. The activation team helped activate my iPad only. Needed help with set up, such as transfer data from old iPad to new. Got there at a good time, didn't have to wait. The service rep Robert did a very good job in setting it up for me. I couldn't do it on my own. Good job, Excellent customer service.
>>>>>
On follow visit to this store, I needed help with both internet/tv & mobile billings, & to better understand the service I recently signed up online. Robin was great, he resolved my billing issues & Accepted return of an iPad that didn’t fit my need. Excellent customer service. Thank you Robin.”
“Dimertrius made my visit at Verizon excellent. He is very knowledgeable,thorough,prompt, and caring!!! It was such a pleasure dealing with him. Funny too!!! Also store manager very polite and heloful. Store was so clean and organized.”
10AM - 5PM
481 NJ-70, Brick
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“I have to acknowledge a special Verizon rep named Jared! This guy saw my wife and I walk in and immediately offered assistance ! Jared was with us from beginning to end on our upgrade purchase ! He didn’t let us leave until we were completely satisfied with our new iPhone. I can’t praise him enough for how much we appreciate all that he did for us ! Many of the staff there are amazing but Jared was who we dealt with ! Verizon needs to offer this guy a promotion . He deserves high accolades for how well he promotes and represents Verizon. Jared this is your Air Force comrade whose son is a LPD officer! Thank you again for all you did for us! God bless you and your future !”
“Once again Dan F made this process simple and easy. If you want no nonsense and honest answers to any questions you may have go see him. Very easy to work with and I was out the door within a half an hour. Kudos to this store for being such a pleasant experience instead of the dreaded I have to upgrade my phone and don't need the hassle of going to the store and wasting a day away. Thank you Dan!”
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“Kareem was absolutely amazing! I was able to replace my phone Within a half hour. He took care of everything. I would absolutely recommend him and this store to anyone who uses Verizon.”