Route 23 Auto Mall, LLC is a highly recommended dealership that provides exceptional customer service and a seamless car-buying experience. The staff, including service manager Vinny and his team, salesmen Mike and Michael Williamson, finance manager Garland, and general manager Cesar, are consistently praised for their professionalism, helpfulness, and ability to listen to customers' needs. Customers appreciate the lack of high-pressure sales tactics and the focus on providing the best possible service. The finance department, led by Garland, is commended for making the paperwork process smooth and stress-free. Additionally, the body shop is recognized for its excellent work, with customers expressing satisfaction with the quality of the repairs and the friendly staff, such as Laurie and Frances. Overall, Route 23 Auto Mall is highly regarded for its commitment to customer satisfaction, from the sales and finance teams to the service and body shop departments. Customers consistently recommend the dealership to friends and family and express their intention to return for future vehicle purchases.
I was at the Route 23 auto Mall for service on my F150 . Joe Miller booked my appointment called me when the truck was done . I couldn’t get there at closing time so we made provisions for me to get my truck after hours
December 2025
Vinny the service manager & his team fixed my car when Wayne Ford could not. He got me a loaner car when I needed it. I would recommend this dealership
November 2025
I love how pleasant and helpful the staff always is at Rt 23 Auto Mall. They focused on giving me the best service without feeling like I was being sold services.
