10AM - 7PM
650 Shunpike Rd, ChathamOpen 24 hours
1620 US-22 suite 325, Union“This company is very customer friendly my antenna broke and they sent me one free of charge!!!All I had to do was mail the other 1 back and now my router works perfectly again.”
“Shian Andrew is the nicest sales representative I have ever met at Verizon or anywhere . In fact, he is so knowledgeable, so courteous, pleasant and relational. Cheyenne spent so much time with me, assisting me with answering my questions and resolving all of the issues that I had. I am now leaving this store as much happier client and I feel secure with all the details that Cheyenne help me to take care of. I can’t thank Cheyenne Andrew enough for his dedicated service .”
“I've been to many Sprint stores in the area and in the city but the way I was assisted at this store surpasses my highest expectations. Even though the store had many customers the wait time was very minimal, and I was professionally promptly greeted. The staff all work in conjuction and help each other making any or all transactions as smooth as possible. Oliver primary rep that helped me and I couldn't be happier with how he handled everything beyond professional. All in all I know many Sprint stores are a drag to visit and usually have poor customer service but this store at the Livingston Mall is truly an A++++ store”
10AM - 6PM
West Orange“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“Stop at Verizon in Warren today to upgrade to the new iPhone 15.Ben helped me out getting it done and was very helpful and knowledgeable about everything. I’d give this trip to Verizon a 5 star rating!”
10AM - 7PM
1711 NJ-10, Morris Plains“We were looking to switch our plans and visited the Verizon Morris plains location. Andres G was very helpful from the very beginning and did a great job to help us complete to decide on our plans, offers and process.”
10AM - 8PM
2565 US-22, Union“Had the most pleasant experience at thisT Mobile site. Mr Jermone was extremely helpful, patient and professional. Went above and beyond in a proffessional manner. Mr. Jerome helped to correct my accounts billing issues as well as set up my newly purchased watch to the phone. This is my favorite T-mobile store and Ive have visited them all in Union. They are kind and attentive. We need more Mr. Jerome's at your T-mobile stores.”
10AM - 8PM
711 E 1st Ave, Roselle“Amazing customer service provided by Luz. She delivers the attention and service needed to make the customer’s experience exceptional. She goes above and beyond in helping with any doubts or questions you may have.Perfect example of what customer service should be. Great work Luz!!”
“Best computer repair service! Bill is amazing at what he does and my computers are up and running like new! Fast, friendly and honest business! I highly recommend EG Technology!!!”
10AM - 7PM
95 Morris St, Morristown“I had a positive experience with the T-Mobile manager. Their customer service was exceptional, addressing my concerns promptly and ensuring a smooth resolution. The manager exhibited great communication skills and a deep understanding of the services, making the overall interaction pleasant and efficient.”
“I purchased new phones on the T Mobile website, but I wasn't given boxes to return my old phones. I needed to bring the phone to a corporate store to return. The gentleman who helped me at the Short Hills store went above and beyond. He took care of all I needed to ensure the phones I was returning were boxed in proper order.”
10AM - 8PM
1115 US-46, Parsippany-Troy Hills“I had some issues at another T-Mobile store. The other store told me my paid warranty (Jump / 360) did not cover phones that don't turn on. Why did Ipay for 6 years to have a service contract???I called T-Mobile, they gave me this store. The staff here are excellent! No grumbling, didn't tell me anything negative, didn't say corporate doesn't know how to do warranty. ...had my replacement phone working in a flash.Excellent staff here!”
10AM - 7PM
61a E Mt Pleasant Ave, Livingston“I want to start off by saying I usually go to my local T-Mobile, however I stopped at this location because it was closer to my job. I had the best assistance from Yasmiry as she helped me with some trouble I had with my phone as well as considering an upgrade in the future. She was extremely educated and so nicely helped me through the entire process! I don’t usually write reviews, however, I had such a great experience and I will most likely continue coming to this location. I appreciate all of Yasmiry’s kindness and assistance! :)”
10AM - 8PM
109 N Ave W, Westfield“I purchased three phones along with corresponding lines approximately two weeks ago, and I must express my gratitude for the exceptional assistance provided by both Aldo and the manager (him). Not only are they incredibly courteous individuals, but they also demonstrate a high level of professionalism in carrying out their responsibilities. I wholeheartedly recommend their services.”
10AM - 8PM
2175b US-22, Union“Steve was awesome very patient and informative HE WAS GREAT thanks Steve he didn't let me leave until all my devices was connected to my phone GREAT JOB STEVE!!!!”
“Great experience! Robert greeted and diagnosed issue. He tried to help me get seen quickly. Calif helped to find Shaleah and she was fabulous. So efficient elegant and helpful.My SIM card failed and they replaced it quickly. Back in action.”
10AM - 8PM
2345 US Highway 22 Center Island, Union“Customer service. This is what's so important. Even though I was returning equipment because I canceled services, but they were very courteous and swift with the process. ??”
10AM - 8PM
495 Prospect Ave Suite 509, West Orange“I was an Xfinity customer for 2 years so I can say from personal experience the service is spotty to say the least (Wi-Fi and security camera), the company never offered any refunds for any days I couldn't use the service. I'm always out working so I don't have time to sit at home and wait all day for a tech. I moved to a new apartment which is not Xfinity ready so I am returning their equipment and getting my service from Optimum.”
10AM - 8PM
1620 US-22, Watchung“Stopped by here on a Sunday morning sometime after store opening to drop off my trade-in. Service was quick and the store associate helped me right away. I was in and out of the store within ten minutes. I’d recommend going early in the morning when the store opens to avoid busy crowds and the store associates being spread too thin.”
10AM - 8PM
346 NJ-10, East Hanover“Cell phones are a necessary tool for Yelp reviewers. My ancient iPhone 12 was getting a little long in the tooth so I started searching for Verizon stores near me. The staff at a couple were unhelpful and, sadly, a little pushy. My wife, smarter than I, searched further afield and sent me here. Wow! I was greeted by a tech named Tom. He checked me into their system in about a minute. He made me comfortable working with him because he actually listened to my concerns and needs. After examining my account he recommended a new phone that is the current state of the art ... iPhone 15 Pro ... and a plan that had higher speed and he explained that with a trade in, and a switch to automatic paying with a checking account, my monthly bill would remain the same! There was a minor glitch with the trade in, but Tom went to their help desk while I sat and he cleared everything up. While I waited, he updated the iOS on the new phone and transferred everything perfectly. Tom was amazing. Really. He knows his products. He doesn't sell more than you need, rather he listens and recommends options that he thinks will offer the best value. My experience with him told me there are still people who come to work to do the best job for the customer and properly represent the products his company offers. Quite a rare treat in these me-first days! Great service, amazing sales tech, perfect transaction. Sad I can only assign just 5 stars.”
10AM - 8PM
Center Island, 2490 US-22, Union“working with Shian at the Verizon store was great. He has a thorough knowledge of all the different ways. You can save money with your Verizon plan, and efficiently got me a new phone paying less than half what I would've paid. He is courteous, friendly, and smart. I would recommend to everyone that they should go to this Verizon store and work with Shian.”
10AM - 8PM
346 NJ-10, East Hanover“Cell phones are a necessary tool for Yelp reviewers. My ancient iPhone 12 was getting a little long in the tooth so I started searching for Verizon stores near me. The staff at a couple were unhelpful and, sadly, a little pushy. My wife, smarter than I, searched further afield and sent me here. Wow! I was greeted by a tech named Tom. He checked me into their system in about a minute. He made me comfortable working with him because he actually listened to my concerns and needs. After examining my account he recommended a new phone that is the current state of the art ... iPhone 15 Pro ... and a plan that had higher speed and he explained that with a trade in, and a switch to automatic paying with a checking account, my monthly bill would remain the same! There was a minor glitch with the trade in, but Tom went to their help desk while I sat and he cleared everything up. While I waited, he updated the iOS on the new phone and transferred everything perfectly. Tom was amazing. Really. He knows his products. He doesn't sell more than you need, rather he listens and recommends options that he thinks will offer the best value. My experience with him told me there are still people who come to work to do the best job for the customer and properly represent the products his company offers. Quite a rare treat in these me-first days! Great service, amazing sales tech, perfect transaction. Sad I can only assign just 5 stars.”
10AM - 8PM
1200 Morris Tpke, Short Hills“Not usually a fan of Verizon stores but the crew here was fantastic. Rob W. addressed my issue immediately and had us out in ten minutes. Hh had to go in the back and I wasn't sure if we were supposed to wait so I asked my daughter who didnt know either. Rob's coworker Ed K. Overheard and gave us all the info we needed. A+ customer service in a Verizon store where I have come to expect less than that. I think I will come back to this particular store even though it's 15 minutes further than my local one.”
“Sam is the best! Very professional and customer service was amazing! He saved me money and took his time making sure my new phone and watch were paired and ready to go when I left the store! Thanks Sam, you’ve gain a loyal customer and friend!”