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“Nice lady at the front name Constance (Connie) is very polite and patient. She’s very knowledgeable about retail and is the passport agent there. She gives customers chances to correct paperwork instead of rejecting password appointments. I highly recommend her to help customers with anything. Customers come in are very disrespectful to the staff I have never seen her loose herself dealing with the public can be very challenging.”
“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
8:30AM - 7PM
178 E Hanover Ave Suite 103, Cedar Knolls
Mailbox Centers
“Joey at this UPS Store is the BEST! I had to get a very large package down to Florida over a holiday weekend and he worked through many different options with me to make sure it got there well packaged and on time without costing a million dollars. I’m so thankful to encounter professionals like Joey who take their job very seriously and truly know their business inside and out. He really knows his stuff. Very thankful!”
8:30AM - 6:30PM
623 Eagle Rock Ave, West Orange
Mailbox Centers
“Jessica helped us get exactly what we needed super quickly. She was friendly, professional and a pleasure to work with. We needed a couple of documents notarized, and she explained why she could only notarize one and not the other, and did all she could to help. Thanks for the great service!”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
8:30AM - 6:30PM
45 S Park Pl, Morristown
Mailbox Centers
“Ashton B, who is the assistant manager of store 1748 In Morristown, New Jersey, Gave me outstanding customer Support. I am shipping three photo albums of important family photographs has packed with extreme diligence and he was very careful to handle all of my products with great care.
Ashton gave me outstanding service.”
“I visited The UPS Store in Millburn, NJ on March 8th and was incredibly impressed by supervisor Nada's exceptional customer service. She was the only staff member there but managed to handle multiple customers efficiently, all while maintaining a positive and helpful demeanor. Even when a rush of customers came in, Nada stayed calm and composed, ensuring everyone received the best possible service. I overheard several other customers praising her as well. Nada is a true example of excellent customer service and leadership. People like her deserve recognition. I'll definitely be back to this UPS Store.”
“This UPS location is the absolute best. I've been coming here about two years now. The staff is always polite, professional and helpful. I live closer to another UPS store but I drive a little out of my way to this location because of their customer service. However, I had a recent experience (October 2024) with the manager's wife that surprised me. He and she are of Asian descent. The other two staff members were busy with other customers, but she wasn't. She kept glancing at me but would not assist me. A white gentleman walked up and she immediately serviced him. That really surprised me, but I guess it really should not have given people are people and will show you how they feel about you by their actions. I actually spoke to the manager about his wife's behaviour but he keep assuring me her actions weren't what I thought they were. He really didn't know what to say because he kept repeating himself and could not explain why she did what she did. lol Overall, this is a really good location. I just ignore the manager's wife when I see her...and him, too. lol”
8:30AM - 6:30PM
1092 St Georges Ave, Rahway
Mailbox Centers
“I come in often and do a lot of returns, which can get pretty frustrating sometimes. But Abdul is always super helpful and quick—he really makes the whole experience a lot easier and more pleasant!””
8:30AM - 7PM
579 Raritan Rd B, Roselle
Mailbox Centers
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
“Sam is outstanding, she leads the Columbia Park Store #7020. Her level of service, friendliness, professionalism is amazing. She is able to provide great recommendations always aiming for me to have the best customer experience. I am a happy customer thanks to her. I have many UPS stores nearby, but I wait to do all my transactions there just because of her service. Thanks Sam, keep shining!”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
“This is a great store with great staff! Fred, Sharonda and Baron are friendly, competent and knowledgeable, and they go out of their way to help customers and make them feel relaxed and welcome.
They deserve 5 stars and more!”
7:30AM - 6PM
55 Union Pl, Summit
Mailbox Centers
“This may be part of a national chain but the SHOP LOCAL vibe is incredible at Summit's UPS store! This particular franchise is a huge asset to our community. Whatever your UPS needs are (mailbox? printing? creative design?) you will find great service. Truly, it is a gem in Summit!”
8:30AM - 6:30PM
16 Mt Bethel Rd, Warren
Mailbox Centers
“I highly recommend the Warren UPS location. Kenny is unbelievably helpful every time me and my wife come to the store. He is extremely welcoming, kind, patient & is extremely efficient. I am never waiting long even when there is a big line. I am a repeat customer and I have nothing but great things to say about the staff here. Great location and the store is always clean and organized. This is my top pick spot for UPS.”
8:30AM - 6:30PM
803 Kenilworth Blvd, Kenilworth
Mailbox Centers
“10/10 service!! I usually only utilize this stores printing services but today I had a return. I honestly had no idea how to return an item to ASOS and the young man, Eduardo, walked me through it AND printed the label for me! Crisis averted!! ?”
8AM - 6:30PM
2560 US-22, Scotch Plains
Mailbox Centers
“Singh was really helpful and acommodated my print request immediately. Prices here are some of the fairest amongst printing options in the area. Would recommend coming here!”
8:30AM - 7PM
202 W 7th St, Plainfield
Mailbox Centers
“The young lady who notorized my documents today was amazing. She was patient and courteous and was so helpful. Very convenient location. Will definitely recommend this place and the customer service.”
8:30AM - 7PM
136 NJ-10, East Hanover
Mailbox Centers
“I really like this UPS. It has a young and friendly staff that make Amazon returns a breeze. I prefer this one over the Florham Park location. It's night and day in regards to customer service.”
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
8AM - 6:30PM
16 S Ave W, Cranford
Mailbox Centers
“After a fiasco with the Bound Brook shipping center I was finally able to pick up my package from Italy. I was taken care of by a young man (I’m sorry I didn’t get his name) who was so kind and helpful. Even took the heavy package to my car. I went there on June 25th around 5:30ish. Thank you so very much for hiring employees that know how to take care of customers.”
“I had to buy some posters for my sister's birthday party and from the moment I had questions, to the moment the print were in my hand Nirav made sure I was taken care of. He paid attention to the smallest details in my request and kept me updated every step of the way to ensure I was happy with the final print. I definitely recommend coming here for all your print and poster needs!!”
8:30AM - 6:30PM
235 Main St, Madison
Mailbox Centers
“This UPS Store and UPS beat out its two major competitors (USPS, FedEx) in care, cost, and customer service. I use its service a handful of times per year. I’ve always found this Store’s staff extremely helpful and responsive, providing tips on safer packaging and delivery options. My latest visit was yesterday, and the package I sent arrived at its destination on time and in perfect shape.”
8:30AM - 6:30PM
1992 Morris Ave, Union
Mailbox Centers
“I just want to give a great big thank you to the young man who helped me out today. I was confused about canceling a return but he took the time to help me. I believe he told me his name is Kay. Thank you Kay for helping this Sr Citizen. You
made my day.”
“If you need something packed - this is the place. They packed my 27inch desktop imac in a box to be checked on the airplane - going to Greece! They did an awesome job. I just took the computer out and it is perfect and works! They were helpful, efficient, communicative and worth the money. Thank you so much!”
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“I went to the UPS store in Chatham New Jersey to mail a package on 10/92024 around 6 pm. After reading many negative reviews about the customer service at the centre I was pleasantly surprised the efficient and courteous service I received by the gentleman who was managing the store.
this is proof that one cannot always go by the reviews posted on websites.”