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“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
“I had a wonderful experience at this postal service shop. The staff here truly go above and beyond to help their customers, and it shows in the way they take the time to explain everything clearly and make sure you have exactly what you need.
Highly recommend this place to anyone who wants not just great service, but the best service.”
“Mainly at these two locations Stop & Shop in Elizabeth Nj especially Always Attentive, Courteous, Knowledgeable, Patient all around Awsome?????????????❣️ other location Elmora Ave Eizabeth Nj”
“I always send my packages here and I never have bad experiences. The packages arrive complete without incident and in good condition. The service is good and they are quick to respond...”
“I ofter use this location for my order packing needs. They are packing experts and never had a complaint from my end clients. I recommend using them for packing service.”
“I have entrusted Steve at Edison Pack and Ship to handle the packing and shipping of framed art work, for international delivery. The work was completed in a timely fashion and arrived in good order. These shipments involved special packaging due to both fragility and objects with a higher value, and Steve did not disappoint. I highly recommend this company for a broad range of shipping requirements.
Evan B.”
“alternate power source, very beneficial and helpfull for people in the absence of power. very good and nice behavior and friendly atmosphere with nice cheap rates. thanks buddy”
“This is a great store with great staff! Fred, Sharonda and Baron are friendly, competent and knowledgeable, and they go out of their way to help customers and make them feel relaxed and welcome.
They deserve 5 stars and more!”
“I come in often and do a lot of returns, which can get pretty frustrating sometimes. But Abdul is always super helpful and quick—he really makes the whole experience a lot easier and more pleasant!””
“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
“I had an awesome experience at this UPS Store! The staff were incredibly kind, polite, and helpful throughout my visit. They took great care in packing my items safely, and made the whole process so smooth and stress-free. I want to especially mention Khan, who was extremely polite and professional—his customer service truly stood out. I’m very much satisfied with the service I received and will definitely come back here in the future. Highly recommended!”
“Today was my second time visiting this post office, and the notary named Sandra was incredibly helpful once again. She is always professional, patient, and truly knows what she is doing. Every time I come, she takes the time to help properly and makes the process so much easier.
I am very satisfied with her service and really appreciate her support.”
“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
“Ashok is the man. Super nice guy and great customer service. Had to get a few presentations printed for work. Great guy and huge help. Will come here every time now”
“Its a busy location so at certain times the line is a bit long, but the staff are courteous and professional and typically get through it pretty fast.
Always a positive ex0erience when ever I've come.”
9AM - 5PM
300 Main St, Madison
Shipping Centers
“This has been one of the best experiences I've ever had and I arrange many similar services every year. Pack Ship N More was quick to respond and turned my job around very expediently. Thank you so much!”
“Best Service ever & never had any issue .
Dean always helpful and doing a great job.
I only use this location in Edison.
Thank you ?”
“My go to shipping service provider.
My only complaint is that the store receipt does not provide a UPS scannable code to integrate with the UPS Customer App.
Took my packaged item and return email. One scan later and I'm in & out in less than 5-minutes.
Very efficient with efficient and polite staff.
I highly recommend their services.”
“Edit: The store hours on google maps are updated.
Previous note:
Theyre doing construction as of July 18th, 2025. Hours on google maps are wrong. Check hours before going. Sundays are closed at the moment and Saturdays as well as other days are more limited.”
“After a fiasco with the Bound Brook shipping center I was finally able to pick up my package from Italy. I was taken care of by a young man (I’m sorry I didn’t get his name) who was so kind and helpful. Even took the heavy package to my car. I went there on June 25th around 5:30ish. Thank you so very much for hiring employees that know how to take care of customers.”
“This UPS location is the absolute best. I've been coming here about two years now. The staff is always polite, professional and helpful. I live closer to another UPS store but I drive a little out of my way to this location because of their customer service. However, I had a recent experience (October 2024) with the manager's wife that surprised me. He and she are of Asian descent. The other two staff members were busy with other customers, but she wasn't. She kept glancing at me but would not assist me. A white gentleman walked up and she immediately serviced him. That really surprised me, but I guess it really should not have given people are people and will show you how they feel about you by their actions. I actually spoke to the manager about his wife's behaviour but he keep assuring me her actions weren't what I thought they were. He really didn't know what to say because he kept repeating himself and could not explain why she did what she did. lol Overall, this is a really good location. I just ignore the manager's wife when I see her...and him, too. lol”
“Quick service and they try to attend you as soon as possible l. Antoine is amazing guy trying to minimize the wait time and being very helpful & productive. Its rare to see someone working smartly at facilities like fedex.”
“Love the convenience and flexibility of getting done of urgent works. This place is a perfect compared to bigger places like Staples, you will get a lot more from here. You will not need to do any upload and wait for days to get some complicated works done such as mounted foam board printing. In a traditional way, you can call, walk in, and communicate face to face, and then get your prints the same day or closer ETA. The quality is beyond great the moment I saw the machine in store. You just know it does the right work. Thank you for having my work done quickly and high quality!”
“The service that they provided for my calendar printing is really impressive. Extremely happy with the way my calendar print came out. The staff members are helpful and patient. Definitely should look out for UPS for printing services !! ?✨”
“I recently needed to print handouts for a talk I'm giving. The online process for ordering the print job was simple and fast. I was notified that the job was ready before it was promised. The work was flawless, and the check out at the store was quick and easy. Great experience, start to finish.”
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“It's a US Post Office! People gotta manage their expectations when visiting such a place. I don't tend to have any issues here. The only complaint I could reasonably make is that silly plastic that hangs over the counter to "protect" people from the 2020 flu. ?? It's actually laughable that people believe it does anything of the sort. That's just the Post Office for ya. Don't let it ruin your day. The person on the other side of the counter doesn't want to be there either. They're probably there only for the benefits.”