Mercedes-Benz of Edison Service is highly praised for its friendly and caring staff, with employees like Anthony and Rey providing exceptional customer service. Customers appreciate the professional approach, clear communication, and positive attitudes of the team. The service center offers a welcoming and quiet environment, featuring decorations, a private room, and a computer for comfort. The staff, including Fred Della Femina and Gabriel Rivera, are known for their helpfulness, empathy, and passion for their work, often going above and beyond to meet customer needs. Services such as tire replacement and wheel alignment are completed efficiently, with many customers noting no long wait times. The team’s teamwork and follow-up ensure that customers feel valued and well taken care of. Overall, Mercedes-Benz of Edison Service provides a smooth, trustworthy, and friendly experience for all who visit.
Excellent service and quality work from Service department of Ray Catena Mercedes of Edison Service department. Special Thank you to Russell Homasi
August 2026
The place is usually busy but the staff is very nice. They also have refreshments while you wait. Their waiting area is decent.
June 2026
I was assisted by Reynaldo Negron (Service)and he provided an outstanding service. He assured me with the Insurance comp and was available for all requests. He was easily reachable via phone. He is an asset to your Service team. And definitely appreciate the service he provided. Big shout out for good people!
