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“Love Zagg Willowbrook. I usually have Erso taking care of me and he is completely amazing! Always providing excellent service, so friendly and awesome!!! I would never go to any other Zagg location. True Excellence!!! Thank you Zagg Team Willowbrook!”
“I feel fortunate to be a Verizon customer. I interacted with Malay and his manager, Justin.
Both gentlemen were courteous and professional. I will certainly return to this location in the future. Thank u for having this caliber of employee at Verizon.”
“Manish and his team professional, knowledgeable in the Verizon products. Also Manish very patient in answering all my questions. He walked me through how to use my model 17 that I purchased. I appreciated the time he spent with me.”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“Owen and Ali were very personable and positive! These guys were enthusiastic and knew their business to a Tee. Very helpful to assist me with upgrading my fios and cellphone! Very intelligent and patient with me!”
“Toni did an amazing job helping me out and was very patient with helping me transfer from iPhone to Samsung galaxy 8 Z fold ultra. She handled the numbers and handled the transfer and anything to make the process easier on my end. Thank you Toni !”
“By far the best experience I’ve had at a cellphone store. Employees were extremely knowledgeable and helpful with guiding on plan and phone options. They showed patience while we waited to get our transfer pin.”
“I don't know where to start. These guys were the best ever. They were wonderful in helping me with my problem. They took the time to explain everything. And forget how nice they were, I can't say enough about how nice and helpful they were Richard and Bjorn.”
9AM - 7PM
368 NJ-10, East Hanover
Mobile Phones
“I went to Optimum yesterday, and honestly, my wife and I were very happy with the service. The representative assisted Renzo us for three hours; he was very friendly and answered all our questions. Best of all, he helped us get a great deal. We were very pleased he is an excellent employee, Plus he speaks Spanish, which made things much easier for us”
10AM - 7PM
11 Park Avenue, Madison
Mobile Phones
“Verizon Madison is the only place our family goes to for all of our portable devices. Dave and Gerard are kind, knowledgeable and patient. Always a great experience”
“Leo is the best hands down , he actually cares about the customers. He takes the time to get you accurate information and will research and get back to you if needed. Leo adds a personal touch , you don’t feel like just another number. Highly recommend Leo and the Wayne NJ store , they will not disappoint. Thanks again Leo :). RV”
“Osama Mohamed is the BEST!!! My grades 1. Production knowledge - A; 2. Customer service - A; and 3. People Skills - A. I must confess that I was pleasantly surprised to be assisted by a young man who has the ethics and practices of true customer services. He is a gem from years back in a young man’s body. I wish I could rate him 20 stars. He is simply GREAT!!!”
“Raviteja at Livingston Verizon is great! He's very friendly, explains everything and a great salesman. I had bought my last phone at his store 2 1/2 years ago, and he remembered my name from then. That's a good salesman!”
10AM - 8PM
1711 NJ-10, Morris Plains
Mobile Phones
“Brian and Ali were such a big help they made getting a new phone so easy and genuinely a fun experience. They helped me figure out everything and were so kind and so quick! I highly recommend this Verizon store!!!”
10AM - 8PM
100 US-22, Springfield
Mobile Phones
“Mark for the save again. Had to replace the protector for my phone’s camera. Don’t know when I dropped it and it shattered but the lens was not damaged. Will be back again.”
“Miguel and Patrick helped me through a crazy situation with patience, empathy, and speed. Truly phenomenal service, and the only store I will go to for my phone/ service needs”
“I highly recommend this establishment. The food and staff are exceptional. If you are an avid ramen enthusiast, this is the place to visit. No matter what you choose you everything is delicious”
10AM - 7PM
1 Mill Rd, Irvington
Mobile Phones
“They are amazing, it will be a new experience for me with them. The girl is very welcome. I advise you guys to switch to total. Now is better than before. Go head a try it.”
10AM - 7PM
540 Myrtle Ave, Boonton
Mobile Phones
“Quick knowledgeable service from a friendly and relatable associate. The Red Bull worked, his positive energy was infectious and had me excited about what I was considering an annoying necessity of a visit. Customer service matters!!”
“I broke my iPhone 12 Pro Max a few years ago and somehow kept using it in rough shape—cracked front and back, chips, even some exposure to dust and water. Honestly, it held up way longer than I expected(Btw its 2026 and im still using a 12pro max because how much i love it and fyi i had the 14.It was just terrible. So i went back to my 12 ). But recently, it finally gave out—the WiFi and cellular completely stopped working, and nothing I tried could fix it.
I even went to Apple and two other repair shops, and they all either told me to replace the phone or quoted me insanely high prices just to attempt a repair. Might as well buy a 17……i did for the mean time to make calls for work and etc
Then I found Device Surgeon—and everything changed.
He is seriously amazing. The level of skill and care he put into repairing my phone was incredible. When he quoted me a price for fixing the front, back, and internal issues, I honestly couldn’t believe it—it was more than fair, especially compared to what others were charging.
And the best part? He brought my phone completely back to life. Seeing it power up, receive notifications, and work like normal again was such a great feeling.
I don’t usually write reviews, but this experience deserved one. If you have a damaged device and think it’s beyond saving, this is absolutely the place to go.”
10AM - 8PM
1950 NJ-10, Morris Plains
Mobile Phones
“Trevor F. was great and super helpful helping w my m claim and got me a new phone
Mackenzie great manager
And Priscilla very nice and helpful”
11AM - 6PM
259 Main St, Chatham
Mobile Phones
“Jodi and his team are always incredibly helpful and always look out for their customers as if they are family. We have been going there forever despite living in nyc because of how he treats us! Will always go back!”
“Kaylee was great. She was courteous and friendly. She convinced me to get an upgrade to my old Galaxy S23 since it was overheating and battery life was dying out fast. She also convinced me to get a Galaxy watch. She was great with setting up my phone and watch even after I left the store with them, she helped me to continue with the transferring process. Her coworker was also helpful and friendly. I know where to go now for great customer service.”
“I was at this boost mobile location Wednesday night to get my phone activated it was busy. The young lady gissette I don’t know if I’m spelling her name right, but she handle herself very well being that she was only there for a month. GREAT CUSTOMER SERVICE!!!!”
“Professional, patient, knowledgeable staff!
Manager Jordany, Kevin and Mana were extremely helpful in assisting me with an upgrade for a new phone, staying within my price range and transferring my data. I highly recommend this AT&T location!!”
“I recently got a new work email which wouldn't open on my phone, just a message saying "Getting messages" which it never did for 3 weeks.
I took to 5 Verizon techs in 3 diff. stores, they were all puzzled.
The man at Summit Tech Center fixed the security issue in 5 minutes and with no charge.
I am very grateful!!
Thank you smarty pants!!
Highly recommended!!”
“Prior to my in-person visit, the sales associate, Judy, was extremely patient and willing to offer me the information I needed when purchasing a new phone for my loved one. She was very helpful and focused on my needs during our short interaction. Thank you Judy.”
“Nia was professional, kind, and reassuring. We were in the store from opening until about 12:30pm on 8/15 and Nia was the sole employee in the store, efficiently handling up to five different phone customers at once. I felt terrible that she was alone but she calmly reassured me that she felt ok and she was cheerful and attentive to all of us, without revealing why she was alone on a busy Saturday. The phone plan transfer itself was easy and understandable. Nia was a particularly delightful company representative to work with and if I were her supervisor, I'd commend her going above and beyond in a stressful situation.”
“Last Saturday, I went to the T-Mobile store at Short Hills Mall to have the devices I purchased online activated and to get some information. I found it unusual that they were not willing to assist me unless I made an additional purchase. Because of that, they directed me to the store on Route 22, and although it was very busy, I want to especially thank Tatiana for her excellent service.
I believe T-Mobile offers great services, but their customer care is even better. In fact, yesterday I recommended a friend to visit the store so he could switch his line with you.
Thank you very much.”
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“He was excellent! I came in with what I thought was the camera lens cracked but he explained it was cracks in the phone case. He also replaced the screen protector which I paid for. Very knowledgeable.”