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“Katlyn hepled me solve a problem I've been dealing with for a couple of years. Understanding the logical breakdown of my cell bill. Her patience and knowledge gave the information I needed to make some needed changes to our family plan. She also showed me ways to upgrade and get the ultimate usage of what is available to me. This one is truly an asset to your company. Keep her . Most stressless visit I've ever made to one of your locations.”
“I had a great experience with Yaakov at Verizon. He was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to clearly explain my options, answered all my questions without rushing, and made sure I got exactly what I needed. What really stood out was his professionalism and genuine willingness to help, he went above and beyond to make everything smooth and stress-free. It’s not often you come across someone who truly cares about customer satisfaction the way he does. Highly recommend asking for Yaakov if you visit Verizon!”
“Shout out to the team at this store. Yudy and the other associates were great. Smooth process. Explained everything. All were friendly and helpful. Thank you so much ladies. Have a great day and keep up the great work. That was the quickest transaction getting a phone in my life. Customer Service 5 stars. I’ll be back!!”
“Had to drive around to 4 different T-Mobile's (most were under construction or I had to be a Sams Club Member) before finding this one. This location had me in and out in less than 45 minutes. The two gentlemen that helped me were such goofballs and seemed like they actually liked their jobs and their employees. I was in a bad mood for having to drive to 4 different T-mobiles and these guys made me laugh from the start.”
“My family and I are so grateful for Juan’s help at the Jackson office! He helped my parents switch over from Verizon to Optimum’s cellular plan and even helped them to switch to the new iPhone. He also helped us lower our optimum bill with a 5 year price lock guarantee! We’re so grateful for his help, and glad to be long time members of Optimum ☺️”
“I went into the Verizon store for help, and a lovely girl named Jamie Moreno was quick to help me, and she was excellent. Very knowledgeable, answered all my questions and demonstrated a new phone and did the phone conversion with skill. I would gladly recommend Jamie to any and all my friends.”
“Raad makes the experience seamless & an enjoyment every time. Any problem he helps me solve and have been going to him for years. Genuinely cares about his customers & I specifically seek him out every iPhone launch because of it.”
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“Two weeks ago, Dominic helped me and my sister in law with my tmobile internet setup and apple watches.
Today Chris Niles helped me with tmobile internet setup and billing questions.
Both of these guys are very knowledgeable and professional. The best customer service at this location!”