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“Absolutely wonderful customer service. Two gentlemen helped me with Amazon returns, even going so far as helping me figure out how to cancel a return in the Amazon app so I could change the return location. Super helpful and considerate!”
“Employees so helpful & patient!! Alex was right on time and highly professional. He investigated several issues and made good recommendations as well as performing the move service. We highly recommend Guaranteed svc”
“We sincerely appreciate the excellent customer support provided at this UPS location on May 24th. We arrived just before closing time with additional items to ship, yet the staff member assisted us with great patience and professionalism. She kindly stayed beyond closing time and ensured all our items were carefully packed without any hesitation. Her dedication and positive attitude made a big difference, and we are truly grateful for her support.”
8:30AM - 6:30PM
300 Main St, Madison
Shipping Centers
“This location was phenomenal for fingerprinting job applicants. The scanner was modern and it was easy to use. The entire process took 10 minutes. I highly recommend this place.”
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
“This location is the best. No matter whom is working they are always polite and very helpful. They assist if you are unsure of the best options for your needed service. They pride themselves on remembering the neighborhood clientele which assures us we are getting the best service. 5 stars”
“alternate power source, very beneficial and helpfull for people in the absence of power. very good and nice behavior and friendly atmosphere with nice cheap rates. thanks buddy”
“Always have a positive experience in this store. Manager Sam always very helpful and able to help with whatever I need. Great customer service which is harder and harder to come by these days. Much appreciated. Keep up the good work!”
“Five stars for the packing. The painting was crated professionally. It was easy to unpack yet very well protected. We had some issue with shipping times but we resolved our issues.”
8:30AM - 6:30PM
45 S Park Pl, Morristown
Shipping Centers
“Well informed staff and excellent packaging.
Used for local pickup of an auction item from a nearby auction house and shipped to Chicago. Very pleased with response time and careful handling from Brian, my team contact.”
“The Staff in the Printing Department was fantastic and really helped me out 30 minutes before the store closed on a Sunday. He was awesome and knowledgeable! Very patient and kind. Thank you for a wonderful Staples in-store experience. Rock On with Peace Love Respect & Hope Always - @DancingReena”
“The Staples store in Madison
, NJ, is neat, stocked with great items and the cashier's are friendly and helpful. They know all about the Staples Rewards programs, Amazon price match/returns, and coupons available.”
“Great customer service is what you can always expect to get at this staples location, I tends to used the printing department mostly, and it is an absolute pleasure taking my business to this location, the service I receive is over the top, kind, professional, patience, pleasant, ready and willing to answer all my question, does not makes me feel like a bother. Shout out to Chris thank you for your help, you are awesome!”
“Best Service ever & never had any issue .
Dean always helpful and doing a great job.
I only use this location in Edison.
Thank you ?”
“Pleasant service. Although a small spaced but got what you need. Ample of parking space. Entrance might be a blind spot, it is just beside the gas station. See images for reference”
“I recently needed to print handouts for a talk I'm giving. The online process for ordering the print job was simple and fast. I was notified that the job was ready before it was promised. The work was flawless, and the check out at the store was quick and easy. Great experience, start to finish.”
8:30AM - 5PM
275 South Ave, Fanwood
Shipping Centers
“Incredibly nice and helpful folks here. I've had questions on simple domestic mailings as well as more complicated parcels, and they've always guided me through it. Note the parking lot is small and super tight, but there's plenty of parking next door. Regardless, great folks and great service.”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“I visited this store recently, it was my first time and had no idea what I was doing and I had to make a big printing order. I went to the printing section and Hamal helped me out. He helped me download the app, activate rewards, spend the exact amount I wanted to spend to get access to the coupon. He didn’t just help me he went above and beyond with a smile on his face and cracking jokes. He was patient and kind, even let me feel the different types of paper I could get. Outstanding customer service! I will definitely be coming back to this location. Hamal made everything very smooth and totally enriched my experience shopping at Staples.”
“Store was great. The guy working there was super helpful and the package got there as promised and on time but man, was it EXPENSIVE! Over all an easy experience other than the warm tears streaming down my face realizing my kids won’t have lunch money for weeks. Way to take from the children, FEDEX.”
“I had to mail many documents and Jaison was incredibly friendly, professional, and patient. He took the time to explain all my options and handled everything with great care. The service here is always fast and reliable. This is my go-to post office!”
“I had a complicate printing job. I was told how I could lower the price of the final products, shown sample pages of the color outcome before I left, and received notification the next day that the print job was ready. I also was told a way I might set this type of job up from home (online) and save a significant amount of money next time around. Altogether a 5-star experience.”
8:30AM - 6:30PM
16 Mt Bethel Rd, Warren
Shipping Centers
“I highly recommend the Warren UPS location. Kenny is unbelievably helpful every time me and my wife come to the store. He is extremely welcoming, kind, patient & is extremely efficient. I am never waiting long even when there is a big line. I am a repeat customer and I have nothing but great things to say about the staff here. Great location and the store is always clean and organized. This is my top pick spot for UPS.”
8AM - 6:30PM
1056 US-9, Parlin
Shipping Centers
“Having worked in customer service for years, I have a high standard for excellence—and Brie exceeded it from the moment I walked in. She was incredibly attentive, diligent, and knowledgeable. Her exceptional service is a rare find, and in my opinion, she should be training others to reach her level of professionalism.
Keep rocking, Brie!”
8:30AM - 6:30PM
88 E Main St, Mendham
Shipping Centers
“The young lady here was so efficient, helpful and nice she gave me a discount for the inconvenience caused even when it was by Amazon not UPS. Great experience, must give a review.”
“Kalpesh is the best and one stop for all your documentation , shipping, international shipping, passport renewal issues and advise, notary, etc.
He is very helpful, kind and have lot of patience to answer your queries and tries his best to resolve your queries.”
8AM - 9PM
1515 US-22, Watchung
Shipping Centers
“Went to the Staples and Watchng, New Jersey, and honestly if all employees are like theirs, you should definitely go to Staples lots of help and advice. Pointed me to the correct product and Why it would work for my computer. Part of the loyalty program and love it”
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“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”