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“John helped me change my phone plan from Verizon to T-Mobile months ago. I'm much happier with my plan at Tmobile. And not only that but I came in many months later for one of the store giveaways and John remembers me and what I do for work and strikes up a friendly conversation with me - that's just absolute A+ customer service. Give this guy a raise.”
“ASHIL!!! We came to Verizon to switch from ATT for their poor service in Medford after we moved. Ashil greeted us with a warm welcome and the determination and set us up with a perfectly tailored plan that suited our needs. Ashil took more than two hours to transfer our services from ATT, find the best bundle savings plan and walked us through each price breakout and helped us get our new phones and devices over and linked. He made the process so smooth and he streamlined everything. Honest and dedicated and patient with even kids as he helped figure out my daughters needs with her iwatch. He set up all three lines for us with a very upbeat mood. Truly honest and made things super easy for us. We are definitely one happy bundle customer of customers. Ashil is amazing. He literally saved our tech life ???”
“Came into this Verizon location and worked along side a young girl named Gia. I had a difficult time understanding if I qualified to upgrade early or not and she made the process seem easy and less stressful.
She's very knowledgeable and made me laugh which I needed , thank you so much for being so patient with me !”
10AM - 8PM
930 NJ-70 West, Marlton
Mobile Phones
“Brandon was an amazing rep. I came in to seek help and promptly fixed the problem. He is incredibly skilled in his job! Thank you so much for this wonderful experience!”
10AM - 8PM
3531 NJ-38, Mt Laurel
Mobile Phones
“Brian, was awesome 👌. I came in the first time and he went over all my options. No pressure, just honest and very knowledgeable on what I needed to fit my needs. I ended up coming back to see Brian and he walked me through everything. 👍 Great guy..”
“Go see my boy Ty here! I ordered a new watch online and it was huge! I went into the store with the watch and wanted to exchange it… Ty helped me out so much! We talked about everything, he didn’t try to upsell me and was honest with all my questions. If you want to go to a store you feel like you are relaxed and part of the “family” this is the perfect store! Thanks Ty for all your help!”
“First off great store, super welcoming and chill.
Second part is the service and I don’t mean customer service I mean customer prioritization beyond great, the absolute unit, nay the absolute paladin of a manager that one man could be is the man Gilberto aka gibby aka that guy aka honestly the most helpful and patient professional I’ve ever dealt with at a store period
If Verizon doesn’t give him like 500k for the work he does, it wouldn’t be fair, it’s not 5/5 stars. It’s 10/10 would overly recommend. And he deserves all the praise he’s getting right now and honestly even more, he handled 3 phone sales and about 7 mad customers like an absolute UNIT. If y’all need deals and real honest human interaction for your issues, I can’t recommend gibby and the 38 store any more then I have”
“I bought iPhone 16 plus from them, their service is so good and I got my phone for 0$ down, and their prices are affordable and I would love to recommend it to everyone.”
“Zafir (I pray I am spelling it right) hooked us up with our new phone. He was awesome to work with and answered all of our questions in a professional manner. I recommend this location 100% and Zafir is the reason why :) !”
“Emmanuela at T-Mobile was very helpful! I wanted a new phone and was able to trade it in with ease thanks to him. He laid out my options and was supportive throughout my indecisiveness. Great guy and great help! Go to him!”
10AM - 8PM
130 NJ-70, Medford
Mobile Phones
“I had an exceptional experience with an AT&T customer service representative, his name was Leo and he went above and beyond to help me with a transaction that I had been trying to complete for months. I had spoken with multiple representatives both over the phone and in person, and no one had been able to get it resolved.
He was extremely knowledgeable, professional, patient, and efficient. He immediately understood what needed to be done and was able to complete the transaction in a matter of minutes. After months of frustration, I was in and out with everything taken care of.
It’s rare to come across someone who is this capable and genuinely committed to helping a customer. He made the entire experience easy and stress-free, and AT&T is very fortunate to have someone like him representing the company.
Thank you for your outstanding service! You truly made a difference, and I highly recommend him for his exceptional customer service”
9:30AM - 7:30PM
1104 Sunset Road, Burlington
Mobile Phones
“Kind staff! I've been here twice and the gentleman who works there helped me a lot, he was also patient with my questions. He promoted some items but he wasn't pushy about it.
The area is a little bit sketchy but the branch itself has amazing customer service and it's very well kept. And he was also generous when you buy a phone from the store. Thank you!”
“Evelyn and Sy were very helpful with the replacing of my phone. I went to 3 stores till I found who could help me. They answered all of my questions and were very friendly. I would recommend Bensalem metro to anyone. Thank you again writing this for my aunt”
“Angel was an exceptional young man
He treated my family & I with respect
Very humble, sweet , kind & an awesome young man
He helped us to the fullest
If you want great customer service ask for Mr Angel he will kindly help you
May God Bless Him
Metro needs more people like him”
“Shawn & Nikki were an amazing help! I came in looking to start a new line on my old phone which was on life support 😭, broken screen, battery inflated and there was no back because of how bad it was shattered, but it worked so I was gonna deal with it because I didn't have a great budget being last minute coming in due to getting kicked off my old plan, but they worked with me and my girlfriend to figure a way to afford a new phone and get a more than reasonable price and line plan, and I'm more than happy with my new phone, not only that but they were very personable, and great to talk to through the process, and I definitely look forward to seeing them again when I come in next time!”
“I came into T-Mobile because my iPhone was broken, and I had no idea what I was going to do. Shahib immediately stepped in and provided outstanding customer service. He was patient, knowledgeable, and took the time to explain everything clearly. He made what started as a stressful situation quick and easy to resolve. Thanks to his professionalism and willingness to help, I left feeling confident that my issue was taken care of. Shahib truly went above and beyond, and I highly recommend asking for him if you visit this T-Mobile location. Thank you for the excellent service! Thank you Sahib”
“I went in with a specific issue and unfortunately 2 other Verizon stores could not help.
When I arrived I was greeted kindly and promptly. My issue was resolved immediately and I was treated with kindness and respect. Bobby was extremely helpful.
I had only wished I was treated that way in the previous 2 Verizon stores.”
“I cannot say enough great things about Ke’Shon, the manager at the AT&T store at The Promenade at Sagemore in Marlton, NJ.
After struggling with cellular connectivity issues on my Apple Watch, I visited multiple AT&T stores, but no one was able to properly connect the watch to my phone or resolve the problem. I was becoming frustrated and wasn’t sure what else to do.
Then I stopped into the Promenade at Sagemore location and met Ke’Shon. From the moment I walked in, he was friendly, welcoming, and genuinely interested in helping. He listened to the issue, quickly identified the problem, fixed it almost immediately, and even took the time to help me finish setting up the watch so everything was working perfectly before I left.
What impressed me most wasn’t just his technical knowledge—it was his professionalism, patience, and outstanding customer service. He made what had been a frustrating experience completely stress-free. It’s rare to find someone who combines expertise with such a personable and positive attitude.
This was, without question, one of the best customer service experiences I’ve ever had with a cell phone carrier. Ke’Shon went above and beyond, and it made a lasting impression. AT&T is fortunate to have a manager like him representing the company.
Thank you, Ke’Shon, for taking the time to help and for turning a frustrating situation into such a positive experience. It was truly appreciated, and I hope your exceptional service receives the recognition it deserves.”
“I had an amazing experience at Total Wireless! I got the Samsung A36 for free, and the service I received was outstanding. The owner and the team member, Dhana, went above and beyond to help me. They were patient, knowledgeable, and made the whole process smooth and easy. Their customer service is truly the best! I highly recommend visiting them if you want great phones and even better service. You won’t be disappointed!”
10AM - 8PM
1400 Nixon Dr, Mt Laurel
Mobile Phones
“This AT&T manager did all he could to redeem my experiences with tho other stores and about 10 on line specialists. He is the only good thing I can say about AT&T.
He remembered speaking with me on the phone, managed to reduce unavoidable expenses to to incompetency at another branch and we wonderful.”
9:30AM - 8:30PM
1867 Street Rd, Bensalem
Mobile Phones
“We came with questions and got even more answered. A great deal was found for us. Excellent service. We went twice over two weeks, were helped by different customer service reps, and both were very knowledgeable and helpful. We could not ask for better service.”
“Pam was amazing she helped me with a new phone and got me squared away with the hotline and making the phone work, Gary was on the other side and worked magic in the background. Both Pam and Gary went above and beyond to help their customers”
“The man at this location was very intelligent. He knew how to do his job very well. I went in, told him what the problem was , and in just 5 minutes he resolved my issue and assisted me thru every step and I am very satisfied and happy to finally get it resolved. Thanks so much. This is the Bristol pike rt.13 location. I highly recommend going only to this location.”
“I had very good experience with the representative [Ashish] the way he communicate is amazing and he is very transparent. He is the best guy for our location please keep him in this location forever .”
“I had a wonderful experience both times I came to this Verizon location. The first time I brought my broken phone in and wound up trading it in for a new one. Julian was my representative, he was patient, informative, and very helpful. I went back a couple days later and a very welcoming woman and gentleman helped with my phone screen replacement. I wish I knew their names to give them credit. The store is very big, clean and organized, and all of the staff is very friendly. I always used to go directly to Apple for phone repair/issues, but I will not go there again and will always go to this Verizon store. Thank you to the team for your kind service and help!”
“The actual store was great! The parking lot was a NIGHTMARE. Normally I don't ever hold a bad parking lot against a business, but in this case, I must. It took over 5 minutes just to back out a spot. I can tell accidents must happen here every day. Super weird design, cars constantly coming in and out, and it was very small for the amount of businesses here.You'd be better off parking in the big lots parking lot and walking”
“I really had a good experience. There were three people in front of me, but my phone kept me abreast of when it was my turn and they gave me a very comfortable place to sit where I could be busy doing something and not disturb others. And the woman, Rocky who helped me was very kind, patient, Informative and helpful. She also had a very pleasant tone, which she don’t often get that did not make me feel like I was bothering her with my many questions Thank You very much for giving me an opportunity to share my experience. Heidi”
10AM - 8PM
300 NJ-73 Ste C, Marlton
Mobile Phones
“I had the pleasure of being helped by Albert T yesterday in switching providers and he was able to make sure I kept my original number. He was so knowledgeable, patient and funny. I would highly recommend anyone to see him with any phone issues. He really made my friend and I feel so welcomed and made the process super easy.”
10AM - 7PM
1636 NJ-38, Lumberton
Mobile Phones
“Angel helped my boyfriend and I out so much when we visited this store today! Not only did he give us a great deal, he handled our transaction and other customers at the same time with ease! Honestly one of the best interactions I’ve had at a metropcs store, he deserves some credit or even a raise!! I will definitely be going back if I run into any issues or simply need an upgrade!”
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“Although I came in with a question about a Fios I did find out I was on an old more expensive phone plan. I worked along with Beshawn to change my plan to international and get on pre-order list to my new IPhone 18. Good service and I can’t wait until new phone is ready, will keep updated thanks!”