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10AM - 6PM
12 Hudson Pl #100, Hoboken
Mattress Stores
“Just left PC Richard’s in Bay Ridge, Bklyn after buying a new refrigerator from Mr. B. today. He was extremely helpful and knowledgable about his appliances. He even looked up my old fridge to compare the differences so I won’t be disappointed. I also purchased a 5 year extended service plan. What I liked is that I felt I had personal service and I can always go back to him if I need to. So thanks for the personal service!”
“Yosef and Richie were gems! They used teamwork to guide me to the appliances I needed. Yosef is very funny, and actually very knowledgeable on the inner workings of the appliances! I love a good compare and contrast. Great experience 10/10!”
“Brian at PC Richards was very helpful and knowledgeable. He helped me figure out quickly and at the right price the compact refrigerator that was just right for my small kitchen.”
“Their commitment to excellence is seen in every aspect of the store’s daily operations. They consistently lead by example, maintaining a positive attitude.
This manager excels at communication, problem-solving, and she definitely helped me with what I wanted , excellent customer service from the manager Q Thank you!”
“I want to thank Ramon for the wonderful customer service I received. He helped me with patience, respect, and great dedication. It’s a pleasure to find people like him. Five stars for him!!!!”
“Chris is an excellent sales man, approved me for the card and now I’m getting my 77inch Samsung OLED, Ramon was also great at the end. Excellent and Gracious service!!! Great people!!!”
“I have been coming to PC Richards on Kings Highway for over 20 years. Luis Prescott has been my salesman for 20 years. He has always guided me to make the right choices in appliances. I have never had a problem with service contracts, deliveries and even an occasional return. He is an honest and knowledgeable salesman. Thank you PC Richards.”
“I had a very great experience with Samuel during my exchange process. He was able educate my partner and I on the different beds we needed based off the experience I was having with the current one. The process was quick and easy and I look forward to receiving my new mattress in the mail. Thank you so much.”
“I ordered an over the range microwave online and picked it up in the store. The employees were courteous and efficient. It was brought up in a few minutes and placed in the back of my car. Best place to get any new appliances by far.”
“Luis was great. He was very helpful in finding what I needed and offering alternatives. I ended up buying a bunch of electronics. Thanks, Luis and Dexter for finalizing my Christmas shopping.”
“I recently bought a fridge and had an excellent experience! Brian was super helpful and made the entire purchasing process quick and easy. He took the time to answer all my questions and made sure I got exactly what I needed. Highly recommend—great service from start to finish!”
“The representative that helped me was Mizan he was very nice. He helped me so much gave me all the time and appreciate him so much. He explained all the tv features and what are some stuff good at. I would review him 5 out of 5.”
“Helpful and knowledgable staff. Bryan was very helpful. He went beyond to make my shopping experience for a new TV easy.
When in doubt he reassured me by recommending the best TV. Thanks to Bryan I left out of P.C. Richard’s Broadway location a satisfied customer!!
Spencer also assisted making great teamwork. Spencer helped me choose the right sound system for my entertainment purposes.”
“I made a recent purchase with Sydney. I appreciate her help and knowledge. That a week later with her assistance, I returned and made another one. Thank you for the amazing customer service.”
“Rasheed helped me with my choice of mattress. He explained and informed us reg our choice. Educated us more for what we needed. He was a grate help and the location was convenient for us”
“First time shopping for a mattress and everyone was so great! It’s so assuring when someone knows their products and can answer any questions you can possibly have. No pressure and they ensure you find what works for you. Would definitely recommend rather than buying a mattress online and you have no idea what you’re getting. Here you know you’re getting value and amazing customer service and what more could you ask for to get an awesome nights rest!”
“I had such a pleasant and pressure-free experience at this store. Mousa and the rest of the staff were so welcoming, helpful and patient and I feel very confident in my purchase!”
“Jason was a fantastic help and really knew his stuff. They work with you and I ended up with a better price than I could have gotten online. Can’t recommend enough !”
“Went in to purchase a PS 5. The salesman Matthew provided excellent service. One of the easiest and quickest transactions I've done. Definitely asking for him next time I go.”
“Nick was amazing from the start. Very informative, patient and hospitable. He is a knowledgeable young man and he took his time . I appreciate amazing customer service and Nick provided that and went above and beyond! Thanks again”
“I had a wonderful experience at this Mattress Firm thanks to Anthony.
He was incredibly friendly, patient, and honest throughout the entire process. He took the time to understand what I was looking for and guided me through the options without any pressure at all.
Anthony truly cares about helping customers find the right mattress, and it shows. His professionalism and genuine kindness made the whole experience easy and enjoyable.
If you visit this location, I highly recommend asking for Anthony.
He’s one of the best salespeople I’ve met — knowledgeable, trustworthy, and amazing to work with.”
“Jordan was super knowledgable and helpful in helping me select a new mattress. He took time to work with me, was not overly pushy or salesy - I really appreciated it!”
“Ms. Angelica was an absolute pleasure doing business with. She was extremely efficient and very knowledgeable about the mattresses in the showroom. She did not come across as a salesperson just trying to make a sale. She wanted me to be happy and satisfied about my purchase. So if any of my family or friends are in need of a good mattress, I'll tell them to go Mattress Firm and ask for Ms. Angelica. They won't be Disappointed!”
“I rarely leave a review but after my experience with Greg at the City Point location I was moved to express my gratitude. He was professional, courteous and went above and beyond to answer my questions and help me out. Excellent customer service! This person needs a raise.”
“Great Quality Products ?.
Great Service ?.
My bed took two to three-week or more for delivery ?.
Set up and Review of bed ? and sheets was flexible and flawlessly done. ? ? ? worth the wait. Love ❤️ ? ?”
“Hi, the experience and the customer service at Northern Blv location was great, Yuri is the best to assist you with any purchase and any decision, he is gentle and patient. We bought a King size bed and a 3 pieces sofa! All great”
“Elijah is personable, patient and extremely knowledgeable about the many different types of mattresses on the market. He listened to our feedback, suggested other mattresses to try and never rushed us as we worked through the process of finding the perfect mattress. He made the whole experience easy and fun!”
“My bride and I needed a bed or our guest room. Mattress Firm has been our primary mattress provider over the years. They did not disappoint. Their sales agent helped my bride to make a decent mattress selection and frame. What made the sale more wonderful is Mattress Firm bent over backwards to get the products delivered in “two days”. Totally over and above any reasonable expectation. I’m very grateful. Thank you. Certainly, a customer forever.”
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“We find the mattress pretty good and the value petty decent The bed frame we got later was of excellent quality but unfortunately with a price to match. Thankfully Avocado respected a huge discount offered to us here at the Hoboken location more than a year before the frame's price started to skyrocket. We really appreciated that. Kudos.
There were plenty of organizational and communication problems when it came to receiving the items and what services were in fact included (i.e., disposal of the old stuff). More clarity and fewer mixed messages would have been greatly appreciated. It was an unpleasant experience.”