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10AM - 6PM
12 Hudson Pl #100, Hoboken
Mattress Stores
“Just left PC Richard’s in Bay Ridge, Bklyn after buying a new refrigerator from Mr. B. today. He was extremely helpful and knowledgable about his appliances. He even looked up my old fridge to compare the differences so I won’t be disappointed. I also purchased a 5 year extended service plan. What I liked is that I felt I had personal service and I can always go back to him if I need to. So thanks for the personal service!”
“Yosef and Richie were gems! They used teamwork to guide me to the appliances I needed. Yosef is very funny, and actually very knowledgeable on the inner workings of the appliances! I love a good compare and contrast. Great experience 10/10!”
“Brian at PC Richards was very helpful and knowledgeable. He helped me figure out quickly and at the right price the compact refrigerator that was just right for my small kitchen.”
“Their commitment to excellence is seen in every aspect of the store’s daily operations. They consistently lead by example, maintaining a positive attitude.
This manager excels at communication, problem-solving, and she definitely helped me with what I wanted , excellent customer service from the manager Q Thank you!”
“I want to thank Ramon for the wonderful customer service I received. He helped me with patience, respect, and great dedication. It’s a pleasure to find people like him. Five stars for him!!!!”
“Chris is an excellent sales man, approved me for the card and now I’m getting my 77inch Samsung OLED, Ramon was also great at the end. Excellent and Gracious service!!! Great people!!!”
“I have been coming to PC Richards on Kings Highway for over 20 years. Luis Prescott has been my salesman for 20 years. He has always guided me to make the right choices in appliances. I have never had a problem with service contracts, deliveries and even an occasional return. He is an honest and knowledgeable salesman. Thank you PC Richards.”
“I ordered an over the range microwave online and picked it up in the store. The employees were courteous and efficient. It was brought up in a few minutes and placed in the back of my car. Best place to get any new appliances by far.”
“I recently bought a fridge and had an excellent experience! Brian was super helpful and made the entire purchasing process quick and easy. He took the time to answer all my questions and made sure I got exactly what I needed. Highly recommend—great service from start to finish!”
“The representative that helped me was Mizan he was very nice. He helped me so much gave me all the time and appreciate him so much. He explained all the tv features and what are some stuff good at. I would review him 5 out of 5.”
“Helpful and knowledgable staff. Bryan was very helpful. He went beyond to make my shopping experience for a new TV easy.
When in doubt he reassured me by recommending the best TV. Thanks to Bryan I left out of P.C. Richard’s Broadway location a satisfied customer!!
Spencer also assisted making great teamwork. Spencer helped me choose the right sound system for my entertainment purposes.”
“I made a recent purchase with Sydney. I appreciate her help and knowledge. That a week later with her assistance, I returned and made another one. Thank you for the amazing customer service.”
“Wonderful honest people great product. I’m very happy I went there now. I can have a good night sleep after suffering for 30 days with a damage Sleep Number bed that I paid thousand of dollars for mattress firm give me more comfort deep sleep peace of mind for quarter of the cost, thank you again. I am forever grateful”
“Wow, Dexter's personality and services matched my vibration and frequency, and was most knowledgeable about these products I was looking at. Arnold Schwartz - I'll be back lol”
10AM - 9PM
396 NJ-3, Clifton
Mattress Stores
“My experience with Mattress Firm was seamless. Anisha was an AMAZING help. Very knowledgeable and helpful. Explained every type of bedding they had in stock, went above and beyond, and made solid recommendations.
Her customer service was out of this world and she knew exactly what I was looking for once I told her my needs.
Her customer service was so great that I made sure to travel an additional 25 minutes to the location she was working to close the sale with her.
Thank you Anisha for all your help! You made this experience easy and effortless. 1000/10!”
“Jason was a fantastic help and really knew his stuff. They work with you and I ended up with a better price than I could have gotten online. Can’t recommend enough !”
10AM - 8PM
1539 Forest Ave, Staten Island
Mattress Stores
“Today I walked into mattress firm unsure of how to buy a mattress or even things to look for.
Sometimes it can be scary going in and not knowing what to look for or buy however, Luis really took his time today and explained the difference in mattresses, price ranges, and also how to keep your mattress in good shape.
Luis prepared everything for me and set up my delivery date in hopes of a seamless delivery.
Thank you Luis for today ! You were awesome !”
“Went in to purchase a PS 5. The salesman Matthew provided excellent service. One of the easiest and quickest transactions I've done. Definitely asking for him next time I go.”
“Kendell was exceptional! He started off by giving the comfort test, took the time to understand my sleeping and comfort preferences, was honest, friendly and extremely knowledgeable. Really top notch service at this location. Left with purchasing my new mattress which I am very excited about!”
“Excellent customer service. Bryan and the team were so accommodating and helpful (also welcomed our little dog to try our new mattress!)
Totally worth the trip into the city!”
“My husband and I had a great experience purchasing our mattress and pillows from the Bensonhurst Mattress Firm. Our Sleep Expert was Baoyue (Bonnie), and she was definitely an expert on the product. She was very knowledgeable, helpful, patient and very sweet. She was not pushy at all, which we loved. We can’t wait for our mattress to arrive. Thanks for the great service Bonnie!!!”
“Hi, the experience and the customer service at Northern Blv location was great, Yuri is the best to assist you with any purchase and any decision, he is gentle and patient. We bought a King size bed and a 3 pieces sofa! All great”
“This was my first time buying a bed, and honestly, I felt a little nervous even after days of researching online. Luckily, I met Moncef, who was incredibly friendly and patient. Since I’m not a native English speaker, Moncef made an effort to use simple language, helping me understand the pros and cons of different bed frames and mattresses. I will definitely recommend Mattress Firm to my friends in the future.”
“I was at the Egewater Matress Fim and we were greeted by Edison. He was very professional and made the experience very enjoyable. We will definitely be going back.”
“Ashley’s furniture store is honestly the best.
Last week I went there bruising for a 1 bedroom set and left with everything I needed and more for my new apartment.
The sales representative Mel helped me with everything. He was friendly, professional and super knowledgeable with selling the products. He was even kind enough to give me some financial advice on my decision making lol. He’s customer service was top tier.
Please head to Ashley’s furniture store if you are looking for long lasting affordable furnitures. They are amazing!!!!”
“Marc Tolentino IS AMAZING! He bent over backwards to make sure that I was happy. Not only was he a pleasure to deal with but so generous hearted! Marc is less usual than your typical sales person and a company could definitely cannot get better than him. I would send any friends looking for a mattress to him.”
“Hi, I really appreciate your help the sellers man was very knowledgeable, friendly and have nice personality, I will refer the store to friends and for sure I will purchase more for your store, All the best, Happy Holidays.Patricia Butler”
“Boakye was funny, friendly, and helpful. I found a wonderful pillow that fits my husband’s sleep style (and on sale!) with his help. Purchasing was easy and a no-brainer. Absolutely recommended to go shop at Mattress Firm.”
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“We find the mattress pretty good and the value petty decent The bed frame we got later was of excellent quality but unfortunately with a price to match. Thankfully Avocado respected a huge discount offered to us here at the Hoboken location more than a year before the frame's price started to skyrocket. We really appreciated that. Kudos.
There were plenty of organizational and communication problems when it came to receiving the items and what services were in fact included (i.e., disposal of the old stuff). More clarity and fewer mixed messages would have been greatly appreciated. It was an unpleasant experience.”