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“Love Zagg Willowbrook. I usually have Erso taking care of me and he is completely amazing! Always providing excellent service, so friendly and awesome!!! I would never go to any other Zagg location. True Excellence!!! Thank you Zagg Team Willowbrook!”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“I had the best experience with Elijah at Verizon! He was so kind, patient, and genuinely cared about helping me. He made everything simple and stress-free, and I felt completely taken care of. It’s rare to find customer service this thoughtful. Thank you, Elijah, you’re awesome! I truly appreciated your help and support today… please give him an awesome raise :)”
“Our family prefers coming here. Fast, friendly, and no nonsense! We had trouble with multiple corporate Verizon stores and such a 180 difference here. Thank you Pablo!”
“Verizon of Madison is the class act of customer service—our family has purchased many phones, problem solved and received cost saving recommendations. We can’t praise Dave enough who stands out with his vast knowledge and skills. There is nothing he can’t solve, and he juggles phone calls and multiple people with ease. Everyone who has worked there is professional….HIGHLY recommended in all regards!”
“I visited this store a few years ago and had a terrible experience, so I was hesitant to return. Unfortunately, I had an emergent situation that required me to go back. This time, however, I was assisted by the store manager, Leo, and his assistant, Alexandro, and the experience could not have been more different.
Leo and Alexandro were two of the most impressive individuals I have ever dealt with at AT&T. They were extremely professional, attentive, and knowledgeable. Not only did they immediately address my needs, but they also managed several customers, myself included simultaneously with precision and teamwork. At no point did anyone feel neglected or rushed.
I was thoroughly impressed by their professionalism, the cleanliness and décor of the store, and how well-organized the entire operation was. Leo and Alexandro clearly run an exceptional store, and their leadership and customer service skills set a very high standard.”
“Stopped in to ask about current Verizon trade in terms. Actual offer on iphone7+ was better than I expected. Backed up my phones at home and brought them back. Dropped off old phones for transfer. Walked out with new iPhone 12 & kept my plan. Great service and prompt turnaround. Highly recommend. Update 6/25 Verizon had a promotion. Karim assisted with the conversion. Just took a few hours to convert our new phones... Much simpler process than going to the corporate store. Highly recommend.”
“I had a problem with my phone charging. I took it to Cell Doc and the person working there Kadir fixed my problem immediately. It only took him 15 minutes to fix it. This is not the first time I took my phone to them. They always fix my issues and they are not expensive at all. I will always use them.”
“Jodi and his team are always incredibly helpful and always look out for their customers as if they are family. We have been going there forever despite living in nyc because of how he treats us! Will always go back!”
“Miguel and Patrick helped me through a crazy situation with patience, empathy, and speed. Truly phenomenal service, and the only store I will go to for my phone/ service needs”
9:30AM - 8:30PM
32 Riverview Dr, Wayne
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“Great service, parts, and response time! Been using their service for years and they have always delivered. If there were any questions their team was always there to assist. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️!”
“Osama Mohamed is the BEST!!! My grades 1. Production knowledge - A; 2. Customer service - A; and 3. People Skills - A. I must confess that I was pleasantly surprised to be assisted by a young man who has the ethics and practices of true customer services. He is a gem from years back in a young man’s body. I wish I could rate him 20 stars. He is simply GREAT!!!”
“Quick knowledgeable service from a friendly and relatable associate. The Red Bull worked, his positive energy was infectious and had me excited about what I was considering an annoying necessity of a visit. Customer service matters!!”
10AM - 7PM
92 NJ-23, Riverdale
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“AT&T 92 STATE ROUTE 23. Edwin was the man i felt like i left investing in my happiness not spending money set me up and made sure i was good togo cant wait for my next upgrade oh i almost forgot about thomas he is so funny great guy lets talk to the top about getting ipad covers in the store hope they see this”
“Had a great experience upgrading today. The staff was super helpful and walked me through the entire trade-in for my iPhone. They made sure all my data was wiped and gave me a clear receipt for the credit. Professional, friendly, fast, and transparent service. Daniel was great!”
“Christian Lopez, the associate who helped us is a genuinely caring customer support guy! He was patient, accountable and passionate to provide exceptional service. Compared to many other stores, he distinctly stands out. It is because of him I am still with ATT otherwise I would have switched to Verizon.”
“Professional, patient, knowledgeable staff!
Manager Jordany, Kevin and Mana were extremely helpful in assisting me with an upgrade for a new phone, staying within my price range and transferring my data. I highly recommend this AT&T location!!”
“Ever since i switched i havent had any issues and there is always a willingness to help and let me understand any issues! Will for sure recommend for people to switch with this place!”
“I was at the Wayne Preakness location. Brian was excellent. He was very knowledgeable, helpful and efficient. He made getting a new iPhone very easy. Thank you Brian”
“Hector was an amazing help when I came in not realizing my phone had died. His expertise and professional approach was exceptional! Verizon is lucky to have him at their helm!”
“This is the AT&T store on Route 10 in East Hanover. They were all friendly. I went in to set up my new Android. The gentleman was very helpful and patient unlike the person at another AT&T store I had recently been to.”
“I've been a AT&T customer for some years and wanted to share my experience with the Wayne Willow brook store. Alejandro and Mike were extremely customer service oriented as I was having trouble with my existing phone. They guided me through a solution for my prepaid phone and only to find out that I need an upgrade. We discussed what my needs were and found out the best way to go was to purchase a new one. All my questions were answered in a professional manner and ended up with a nice phone. I would highly recommend going to this store for future phone electronic needs.
Thank you to Alejandro and Mike For giving me all the information so as to make the best decision.
Happy Customer
Dave B”
“I needed help transferring a phone number from a business account to my own account (OK'd by the business). I was very impressed by how smoothly Saad got things sorted with verizon.”
“I came to upgrade my phone to the latest model 17 Pro Max. The salesman was very helpful and tried to get me the best price for my trade in. We then purchased a new screen protector and cover. I also continued my lost or stolen insurance coverage. He then downloaded all my information from my old phone to my new one. He did all the work. I would return to this location again if I need support with my phone. Thank you
Adeline Terwilliger”
“What an amazing staff at the Wayne Verizon store. Patient and knowledgeable and fun! Make sure you work with Abdul Powell -- he is so accommodating. Great experience.”
“Lovinssky (Lead) and Pierre (Trainee) were both knowledgeable, personal, friendly and most of all patient. This team is a credit to Verizon’s West Orange NJ location and is the reason I will return to this location when phone or Fios service is needed.”
“My old iPhone 12 mini could no longer charge. I was in crisis mode and needed a new phone immediately. In the past, I’d had some pretty negative experiences purchasing new phones. I reluctantly went down to the local AT&T store. I worked with Gabriel. He was friendly, intelligent, informative and quickly helped operationalize a plan to charge my broken phone, secure a reasonably priced replacement, put together the items I needed to cross over to the iPhone 17, have it conveniently shipped to my house, and even suggested a high quality case I could order via Amazon Prime. Thanks for your help, Gabriel!”
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“Just switched over from AT&T and Hector and Jessica were the best help. They were very polite and helpful and answered all my questions. 100% would recommend.”