Victra is a Verizon Authorized Retailer located in Wayne, NJ, dedicated to providing an excellent experience for customers. The store features a team of knowledgeable and patient consultants who assist with a wide range of wireless devices, including phones, tablets, and accessories. Customers appreciate the polite and helpful staff, who take the time to address their needs thoroughly. Many have highlighted individual employees, such as Stacy and Alex, for their exceptional service, patience, and expertise in resolving issues. Alex, in particular, went above and beyond by staying late to ensure a smooth setup for multiple phones. While some customers noted high prices for accessories, overall satisfaction with the service and support received at this location is evident. Visitors often return for assistance, indicating a strong commitment to customer care at this Verizon store.
What an amazing staff at the Wayne Verizon store. Patient and knowledgeable and fun! Make sure you work with Abdul Powell -- he is so accommodating. Great experience.
January 2026
What an awesome experience dealing with Jesus at Verizon. I strongly recommend the in person experience
December 2025
Jesus is one of the top professionals there. My husband and I had an excellent experience working with him. He was attentive, kind, patient and very easy to work with. The service exceeded our expectations, and we would absolutely return and request him again in the future.
