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“The customer service that I received was outstanding. Lea was so efficient in our communication and always answered all of my questions and concerns! Super service!”
“I've been a fan of hardware stores all my life (real one's, not Home Depot n the others). The employees at the big chain places rarely know what they are talking about, no matter how convincing they try to be.
This always leads to multiple return trips, multiple product returns, and wasted time and money. I went through this recently.
After a month of back and forth to multiple places and zero problems being resolved, I finally decided to go to Kens Hardware (20+ miles away).
Frank Kenny took the time and care to understand exactly what I needed. He then he took the time to customize a solution for me and gather the various parts needed. Afterwards he gave me instructions on how to make it all work. This place is the best.
No other hardware store will go to the lengths that Kens does, and certainly no big chain place has any employees with even a tenth of the knowledge needed to legitimately help the average customer coming through the door, no matter how much they act like they know what they're talking about.”
“Very nice selection of potted flowers. We went initially looking for multiple hanging plants but decided on potted plants for the porch steps. All in all, nice selection and friendly service.”
“I'm very stingy with 5* ratings, usually there is always room for improvement. Moved to CDE a few years ago, away from our other associates of 40+ years. Ease of ordering, available stock, assistance with parts search, all A+. Wouldn't hesitate to recommend. Thanks Dan, Connor, and group. .g.”
“First time going to this supply house. Counter help was very friendly and helped me find a new faucet for my bathrooms and kitchen. !great experience will use them in the future!!”
“They didn't have the paint I needed, but it wasn't their fault, and they did everything they could to look for it... Even checked to see if they can order it. Very nice people!! Thank you”
“This store on the times that I've visit are always seemed to be stopped fully It's way out of my way but if I'm looking to get something for sure they seem to always have it and Keisha's a great cashier”
7:30AM - 5:30PM
528 Arnold Ave, Point Pleasant Beach
Hardware Stores
“This store has been here for many years. It has a variety of things that you could possibly use or need when you stop in there. The staff is very helpful and are eager to assist you”
“Trent Colombo is an exceptional staff member here. My son had to make a marshmallow launcher for his school science project. I have no idea about pvc, springs, or any of the other components that went into making this but he went above and beyond helping my son find everything he needed and did some problem solving with him for the project. Thanks Trent !”
“Friendly employees greet you upon entering the store and are very helpful in helping you find exactly what you're looking for. Very good service and family atmosphere.”
“The manger Al and Anntone saved my office today. We had a bult get stuck on our microscope and they help us get it off. They went above and beyond. thank you so much”
“"They didn't have the specific item I needed, but they carry a wide selection of other products. Additionally, they provided helpful guidance on where I could find the parts I was looking for."
Let me know if you'd like me to make any further adjustments!”
“I apologize for not writing a review in the past. The staff are a pleasure to deal with and always looking to help you.
I had purchased some plywood tonight and had multiple sizes I wanted cut. I wasn't sure if I would have to purchase more plywood. The wood cutting employee went through my list and cut everything the way I wanted it without me having to purchase additional boards with plenty scrap.
There is customer service and then there is Home Depot red carpet customer service. ?”
“Always good, as usual. Like Lowe’s, customer service is lacking but it’s to be expected from these two places. However, it makes up for it in selection, I guess. Choices are limited but they both almost never fail.”
“I am rewriting this review. Michael the install person who was out sourced by lowes was terrible, but Anthony who came the following week was fast, awesome, helpful and I would use him again. I do not blame Lowes on the first install person as some folks have a bad day, but Lowes addressed it and resolved the issue. I am again a happy customer”
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“Lavallette hardware is an iconic location in this town. I have been going there for 30 plus years. They never fail to go out of their way to help you find something, physically take you to the location where it could be found, and or low prices may be a little bit higher than the stores such as home Depot and Lowe's, it is more than worth it.The big stores no longer really care about the customer and satisfaction, the corporate greed has really taken them over. Anyone who has any needs hardware or anything in that category, be sure to go to this place. You will never be disappointed. Even in the height of the busy season someone is always there to help you.”