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11AM - 6PM
450 NJ-10 W, Ledgewood
Mobile Phones
11AM - 6PM
157 US-206, Chester
Mobile Phones
“I wanted to commend Joe for the fabulous, thorough service he gave us while assisting us in a difficult situation. His expertise & thoughtfulness were gratefully appreciated. Wish more employees in the service industry were more like him!”
“I want to thank Maggie and Marcela for providing the best customer service as possible. They help me a lot, especially Maggie since she helped me two days so I can get my new iPhone running. Will highly recommend this metro to friends or anyone around. You guys really have professional workers and with a great heart aswell.”
“Absolutely fantastic experience! James went above and beyond to help me with all my needs and Laura had the best matching Tmobile sneakers of all time. Simply couldn't ask for a better experience!”
“The service is spectacular, the girl who serves there is Maggie, I think her name is super incredible, the attention is so polite and formal, she is great, highly recommended.”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“I highly recommend this store and TMobile itself. Karem was incredibly knowledgeable, helpful and patient with me and all my questions. He saved me lots of money and made things easy. The whole team at this store seems to have a great bond. I would not switch from TMobile EVER...we've been customers for 22 years and have never been disappointed. Fair pricing and great customer service. ?”
“Had a awesome experience. Luis was very helpful and professional. He made the transition from Verizon to T mobile very easy. The customer service so far has been excellent. Highly recommend.”
“Dear Mr Manager, Rockaway Store, NJ I'm the customer who wanted the Samsung Galaxy s25 Ultra but due to its weight, I chose the s25 Plus instead. However I notice the Billing charges in the app and online are for the deleted phone. Please make necessary corrections as I am certain the phone in my possession is the Plus version as verified in my phone's settings. About which shows my name and the Galaxy s25+ together.”
“Christina was awesome! They didn't have the exact phone I wanted, but she was able to track it down at another store. She was friendly, professional and patient.”
10AM - 7PM
3130 NJ-10, Denville
Mobile Phones
“Best experience I’ve ever had at any Verizon store. You have to ask for Bella (Denville, NJ location). She was pleasant, very helpful and really knew all of her stuff. She helped me save almost $20 on my monthly bill!! It’s honesty and helpfulness like this that increases customer retention and satisfaction.”
“Manager Joe and the team at Verizon rockaway are the best! Helped me get the new IPhone 15 TB when no one else had it in stock! Seamless transition and awesome friendly and professional service. Cannot recommend them enough!!!”
“My phone upgrade took longer than anticipated only because my provider needed to make adjustments to my plan. The whole team was very kind and I didn’t feel rushed once. I was embarrassed to be going into the after hours but Mike was with me every step of the way. I ended up with a terrific iPhone upgrade thanks to him and his patience. Thank you!”
11AM - 6PM
321 Mt Hope Ave, Rockaway
Mobile Phones
“Disappointingly long wait time to return a device that was shipped due to Verizon's mistake. Already inconvenient enough that I have to come in but waiting 30 minutes to return something is ridiculous. Not even that many other people in the store today.
Some old guy was grumpy and not helpful but manager Derick was able to help direct me. Apparently not every Verizon place takes Verizon equipment. If you have Fios don't waste your time here”
10AM - 5PM
241 NJ-10 E, Succasunna
Mobile Phones
“I was in this morning shortly after they opened and was greeted by Alyssa. I had an older phone and was having some issues. I was eligible for an upgrade so I wanted to see what my options would be. Alyssa took her time explaining my options, I never felt rushed. She went above and beyond helping me set up my new phone. By far the friendliest and most helpful Verizon employee I have met. Thank you!”
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“The staff and the district manager are always very helpful and kind in store. They are patient with me as I always come in with complicated requests and they take the time to assist me without rushing me out of the store. I always choose to go into the store to work with them and will go out of my way to make it to the Ledgewood store.”