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“I had problems transferring from Verizon.
Juan explained to me what the issue might be after going through various diagnostic steps (I needed a physical sim card because my esim wasn't working) and when my number wasn't fully ported due to a number lock on Verizon's end, Juan told me to wait a few hours, then reach back to him to fix it. After a few back and forths due to problems on my end with Verizon, Juan was able to get my phone on the network successfully. The customer service was genuine, reliable, and consistent.”
“Everyone in the store worked as a team to solve my issue, and as I needed an affordable solution for pro photo video plus whatever else I use the phone for, the salesman got me an upgrade to iPhone16 with a pro cam, then suggested trading in my old phone, cloned it onto the new one - and was extremely affordable. There was not one thing that I can ask you to improve, it was a perfect experience.”
11AM - 6PM
103 3rd Ave Unit B, Neptune City
Mobile Phones
“Amazing Amazing job on my iMac!! Chris at CPR assessed my computer ordered a screen and received that within a few days and literally only took one day to swap out the old with the new. The computer is back up and running. Beautiful Job thank you so much!! We will be definitely be bringing all of our devices there in the future!! Great price and great turnaround time. Highly highly highly recommend!!”
10AM - 7PM
2005 Bellmore St suite A, Oakhurst
Mobile Phones
“This man in here is a legend. Not only does he offer the best prices, he treats you like family by offering the best advice when it comes to phones. I've been here a handful of times and received nothing but the best. He's always stocked with new/used phones and all types of other electronics. He fixes screens as well.”
“Annie, at the Neptune Corlies Ave/Route 33 office was superb!! Her patience with me and my cell phone that had been dropped numerous times was excellent!! It was a headache for her but she kept trying to get info from my cell, for the new cell that I was purchasing, as my old cell was wacky and quickly shutting down!! She saved my day!!! And I loved all of the accessories that she suggested!! Thank you suggested Annie at Boost Mobile!!!!!!!!!!! -Hart/hm??”
10AM - 8PM
1080 NJ-35, Middletown
Mobile Phones
“Had the pleasure of meeting Dean today for a screen protector replacement. He provided information about my account and left me satisfied with a speedy repair. My phone hasn’t looked better, Thank you!”
“Danny at the Hazlet store is extremely knowledgeable, makes informed suggestions and was very helpful! He was very familiar with iPhone differences as well as AT&T practices. His assistance made the purchase a breeze! Thanks Danny!”
“I came in after losing my phone abroad while on holiday. Talia helped me and from the start she was the most kind and compassionate individual I have ever experienced in a customer service position. Her kindness radiated and she went out of her way to help me and get everything taken care of. Talia is an absolute gem, she not only made it a positive situation, but she absolutely made my day! I hope the owner sees this review and gives Talia the praise she so much deserves, and also a raise. She’s absolutely wonderful!”
10AM - 8PM
437 Broad St, Shrewsbury
Mobile Phones
“I loved the experience at this location. Carlos and his manager, gabby, went above and beyond to get me the best deal possible. It was a fast and easy process as they answered every question I had. I would recommend coming to this location as they do what’s best for the customer”
“The staff is always so nice & helpful. Al is a great manager. Very nice guy, always helpful & knowledgeable. Today Stefanie was So pleasant, helpful, friendly, & amazing, helping me with my new phone & transferring everything over from my old one. Highly recommended store with a terrific staff! Thank you!”
10:30AM - 5:30PM
2457 NJ-33, Neptune City
Mobile Phones
“I had a WONDERFUL experience with this company!!! I cannot say enough about how kind the owner was to me; he treated me with such gentleness and I appreciate every extra step that was made to ensure that my car was ready in a timely manner and the job that I needed was completed. I will definitely come back whenever I need the services that they offer!!! I was VERY grateful and impressed!!! Thank you for everything!!!”
“Great customer service. The indian lady called sam explained me very well about plans and phones! she helped me with my data backup too! I would like to recommend sam”
10AM - 8PM
226 Broadway, Long Branch
Mobile Phones
“From the moment I walked in, every body greeting me and they all were very attentive. The lady there helped me with my issue and got resolved that same day. They are very friendly and helpful.”
“The man who helped me was very helpful, explained how to submit the warranty etc
When I can back with a question he went out of his way to be very helpful”
“We were helped by Dana and she was absolutely amazing! Extremely nice and helpful didn't try pressing us to buy phones that were more expensive or anything. Can't say enough good about her just flat out the best experience I ever had buying cell phones. Thank you Dana we will definitely buy phones from you again”
10AM - 8PM
934 NJ-35, Middletown
Mobile Phones
“Matthew was beyond patient informative, pleasant and professional and helped me By answering my questions and my options. And solved my problem. Overall it was a very Pleasant experienc”
9AM - 7PM
747 NJ-35, Middletown
Mobile Phones
“Highly recommend this store! They were extremely helpful and patient with me throughout the process. Wayne and Chris were very knowledgeable and friendly! Russell Cellular is also a huge supporter of some local charities! Support local!”
10AM - 7PM
70 Water St, Red Bank
Mobile Phones
“Excellent Service from Richard! He was extremely helpful and patient. He reminded me that I may have a discount and it turns out that I did. I will definitely be back.”
“Was having customer service issues in a different location. Decided to call them and see if I was being put through the ringer. The girls in the store not only calmed me down but was 100% customer service friendly answering my questions with honesty and willing to help in anyway they could. The quoted me on a phone I went in a couple hours later and the girl I spoke to wasn't there but someone else stepped up and helped and told me the same things she did. They helped me and my family so much. I will travel and refer everyone I know to go to that store!! BEST CUSTOMER service I've seen anywhere in a long time!!!”
9AM - 7PM
2080 NJ-66, Neptune City
Mobile Phones
“i can’t believe the bad reviews this store has, the stores energy is amazing. laughing the whole time while working with anthony and he’s such an amazing guy. this is where you need to go!”
9:30AM - 6PM
802 Main St, Asbury Park
Mobile Phones
“Above and beyond service!!! I had to rush over to get my friends phone fixed in such a short time before leaving the city. They rushed everything to make sure it would be done within the hour or so. Even though they didn't have the part needed they drove over to get it so it would be done in time. Highly friendly and respectful people. Highly recommend going here to get your phone fixed.”
10AM - 8PM
65 NJ-36, Eatontown
Mobile Phones
“Mack Saint is a saint!!! Knowledgeable, professional. The man knows his stuff. Easily set up our new phone and showed me how to use. Would definitely go back to this location. I love T Mobile!”
10AM - 8PM
615 Main St, Asbury Park
Mobile Phones
“I recommend this place because it is a place that helps you and gives you the best prices in the area, the guys are very friendly and I will definitely come back for more”
“Excellent! I called to ask a billing question, I was paying $99 a month, now starting next month it's $85. 2 phones and a tablet. All unlimited. Thanks Metro by T-Mobile.”
“I would just like to thank Darwin at Monmouth Mall, for his kindness,professionalism and patience. He was able to help me solve most of my issues,I still have some lingering.... In addition to that, he had well manicure Nails..”
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“Verizon location in Lincroft N.J. is the Most Professional, Knowledgeable, Customer Oriented staff weve ever had the honor to be serviced with. This group is 100% Helpful.
Upgrade was smooth transition also.
A wholesome warm environment. This group were well spoken, well dressed and offered Professional Service.
100% Satisfied Customer”