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“We were on the road and did not have internet. I called Connect10 and Tyler answered the phone he overnighted the modem and the next day we had fast internet. We have used this all over the country and always had great connection. If it is slow I just live chat and within a few minutes they have found a better carrier and the internet is good for working or steaming. I highly recommend Connect10 and the personal quick response to any issues.”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“Chris helped me and my son with a new phone -with patience and care. He was multi tasking to get up finished up while he was trying to help other customers waiting in line. He was fantastic!”
“I'd like to thank first Brianna who got me such a GREAT DEAL ON MY PHONE AND WAS SO GREAT WITH personality and with explanations to all questions and concerns I had . I'd also like to thank Florencia the other sales rep for also stepping in and adding extra friendly guidance. I would HIGHLY RECOMMEND THIS STORE AND I PLAN TO Go BACK AS I saw other items such as, a Great karaoke machine Im interested in !! If you need a phone and enjoy being treated nice and fair this is A GREAT AND I PRAISE THE LORD FOR SENDING ME THERE!!??????”
“We had to return a modem and decided to go to the Optimum store in East Hanover. While we were there Ashley waited on us . I mention to Ashley about how high the cost of our cable was. She asked me what we watched and worked up a package for us at a great savings with more channels!
Then she asked me what I was paying for my cell phone. Once again she gave me a great plan with Optimum. Thank you Ashley for this great customer service, savings which allows us to stay with Optimum.”
“When I lived in Bloomfield I would go to Boost mobile all the time I no longer live in Bloomfield but because of the courteous service with the owner I'll travel to Bloomfield just to go to his store”
“I was genuinely impressed by the exceptional level of service. When I encountered an issue with my phone, they patiently stayed to ensure it was fully resolvedsomething I found truly commendable.
In particular, Brian’s thorough explanations and his considerate approach toward those less familiar with technology clearly demonstrate a level of professionalism that significantly enhances the overall customer experience.”
“Brandon was and is amazing. He is very knowledgeable and wants to make sure that when you leave you are satisfied. He was very patient when he had to call customer service three times. He was very cordial and greeted all who entered the store.
Whenever I have a need for Verizon services, I will definitely seek Brandon’s guidance.”
“Fernando was extremely patient, thorough and kind during our transaction yesterday. I had a rambunctious 1 yr old who couldn't stay still. He solved the account password issues and uploaded my former carriers pay off bill so easily. He should definitely be considered for a promotion.”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“My husband and I always come to this store, they help us transfer information to our new phones and they always have better prices than other Boost stores. I recommend it!”
“All off them are so nice with me, they give me the best treatment I could ever have they are so respectfull with me excellent service from the young guy and the two ladies
Awesome ❤️”
“Thank God or Deshaun and Heidi. They have such great spirits. They could physically see how stressed I was and was able to get my new phone restored. I was in apple across the hall for hours. Thank God I was able to get a new phone free of cost. Heidi and Deshaun kept me in a positive spirit. I'm sitting her currently waiting for my new phone to update. I needed some kindness today and they showed it.”
“I had a great experience today at this location. Had just spent over two hours on a chat with customer service, trying to resolve a connectivity issue without success. Then fortune struck when I was sent over to speak with Tee. She asked about my visit and I explained to her what brought me in. She went right to work and within a few minutes resolved the problem. Tee was efficient, while being friendly and professional. It was a pleasure meeting her today, and she made my day a bit easier. Thanks Tee!”
“Allen in the Little Falls store was a lifesaver. He fixed problems that the shady Boonton Store created with our account. He was patient, helpful, and courteous and took his time with us. We are extremely satisfied with Allen, the service, and the whole staff in this store.”
“Great experience and personal experience interacting with Shaveen. She was able to help me solve my issues almost instantaneously. Highly recommended and knowledgeable with phone.”
“Juan did a nice job this morning ….helped me out by explaining everything to me where I could understand how to move forward on my device issue. I was his first customer of the day, he helped me as soon as I walked in. Great customer service ?”
“Best computer repair service! Bill is amazing at what he does and my computers are up and running like new! Fast, friendly and honest business! I highly recommend EG Technology!!!”
“I just want 2 send some recognition to an awesome employee of yours by the name of Lesley. She went crazy far and beyondto help me out with getting a new phone and service. She took so much time to explain everything to me about multiple phones even though I know I'm not always the easiest to work with. Special thanks to Lesley and your team!”
“Slow as hell in this place! Don't let it be more than 2 people waiting...forget it. They need to learn how to multi-task. Expensive too for a urban community!**Update '19** Extra star because they are getting better since dismissingrid of people that don't really want to work. Shid is helpful and friendly”
“The team here are all great! I had an issue returning my iPhone and they worked tirelessly to help me resolve it. Eboni especially provided the HIGHEST level of service and made sure everything was handled correctly.”
“Gabriel & Fiona were extremely patient and helpful in setting up my account for my TV services with the free Hulu Disney bundle. Thank you for the very polite and helpful services you guys offered!”
“Definitely very patient and professional I was served by danisha and had fell in love with her .she helped with so much patient and courteous that I even told her that I was going to give her a review because she deserve it .good employees like her are a must keep not many people has her professional attitude and always serving with a smile .thank you danisha you are awesome .”
“Had a great experience with Turran Rhodes, He was incredibly helpful, knowledgeable, and went above and beyond to help me with my nephew’s phone. Best customer service I’ve had in a long time!”
“Kayla was the best person I have ever encountered as far as customer service. She was straight to the point and did not beat around the bush. It is unusual to find someone who acts like a human being nowadays. 30/10. I was ready to terminate my service but the knowledgeable young lady thought me other ways to go about it. This location hasn't always been friendly to me but. Hey I will continue to make business with you guys after 14 years because of Kayla.”
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“I had the Good Fortune, pleasure and opportunity to do business with Jadiel. Jadiel has all the talents of an outstanding customer service person. While answering all my repeated questions he never showed attitude, impatience, or aggravation while handling all of my issues, being a woman of 78 years of age and not at all versed in these new technologies. His knowledge was very obvious in his explanations of what was needed to make my new phone work where I can handle it. Jadiel's major concern was to assure me that he and I would accomplish and resolve these issues and that's exactly what happened. Jadiel is an asset to that location. I have already told my friends that if they ever go to this location in Livingston make sure you let Jadiel be your person.”