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“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”
“Absolutely wonderful customer service. Two gentlemen helped me with Amazon returns, even going so far as helping me figure out how to cancel a return in the Amazon app so I could change the return location. Super helpful and considerate!”
“Excellent service! There were seven people ahead of me, but the staff was so fast and efficient that I was out within five minutes. I wish I had gotten the name of the female representative who helped me, she was friendly, professional, and absolutely amazing!”
“The Associates at the UPS Store on Eagle Rock Ave. Are polite, courteous, kind, patient and always willing to go above and beyond to help you no matter what the need. I am ver grateful for all they do!!!”
8:30AM - 4:30PM
144 N Beverwyck Rd, Lake Hiawatha
Mailbox Centers
“Excellent customer service! The staff went above and beyond to help me find the perfect box and explained all the best shipping options for my needs. They handled everything with great care and packed my item securely, so it arrived in perfect condition with nothing damaged. The delivery was right on time as promised. The team was friendly, patient, and very knowledgeable. I will definitely be coming back for future shipping needs and highly recommend this location to anyone looking for reliable and professional service!”
“Very friendly service. They actually help the community sometimes and what i mean by that is they help low charges sometimes. They helped me once or twice when in was short on a dollar or 2. Just sometimes there's a wait but over all great friendly service and staff.”
“Man, big shoutout to this UPS Store. Every time I pull up, they get me right, no stress, no headache. Gotta give special love to Nada tho — she the real MVP. Super helpful, quick with it, and actually cares about making sure everything’s straight. Not too many places you walk in and feel like they really look out, but here it’s different. Appreciate the good energy, I’ll definitely keep coming back.”
“I was able to shred everything I needed for a reasonable price. Thank you so much to the young lady who helped me from the phone call to the in-person interaction. Excellent customer service — I’ll definitely keep coming back to this location!”
“I visit this location a lot and realized it deserves a review. Outstanding customer service. I'm sorry I didn't catch his name, but this morning a gent with long hair and a beard took care of a return of a big, heavy box for me. I was prepared but hadn't attached the label, so it could more easily be scanned. He printed my receipt and sent me on my way in less than a minute. Wouldn't let me affix the label or move the box for him or anything. A+ for kindness and service.”
“This Store is the best they do everything and they’re so kind they help you print the label if you do not have a printer they fax for you. They do everything and they are so nice helpful pleasant I wouldn’t go anywhere else.”
“Great customer service, always a friendly smile, fast and efficient services. I come here to return packages as well as printing and it’s always a pleasure, we’re very lucky to have them in our neighborhood.”
“had a great experience at UPS thanks to Warren. He was friendly, professional, and very helpful throughout my visit. He provided excellent customer service and made the whole process quick and easy. It’s always appreciated when someone takes the time to be patient and welcoming. Thank you, Warren, for your great work!”
“This store is conveniently located. The staff is friendly and efficient. While I like the Cranford and Scotch Plains location, this store has the return kiosks so you can get right in and out most time with little or no wait time.”
“Awesome experience. Haya was so helpful!! Went to a UPS franchise store,( I work for them) Staples and a couple of independently owned print shops and no one could help me print my military records, all supplied by the Defense Department via CD.
Also, presently, almost no one uses or keeps up to date versions of Adobe or like staples, who didn't support CD to print operations all.
Thanks to Mail Box Store who printed and sorted my whole military record by directory!! Over 500 pages!! Thank you again for all your help!!”
“Max and 1 other dude (can't remember his name). They are cordial, knowledgeable and efficient. The last 3x I've been in Max helped me sort my shipping confusion.”
9AM - 4PM
1056 US-9, Parlin
Mailbox Centers
“Wonderful Staff..super helpful patient and pleasant to deal with!!!! The lady that's usually there has always been great and Malachi and Kayla are a nice addition!”
“I can't say enough positives about the level of service I received here. During my stay in West Caldwell I had to visit this business no less than six times. Everytime the staff were polite and helpful. The establishment was clean and well organized. They were a bright spot in my day.”
“New to the area and this will be my go to for returns and shipping! The staff is very kind and patient and they’ve been extremely helpful multiple times already and their hours are great!”
“Always a great experience at this store - I go often for returns and the self service kiosk is super easy but if I need help from the gentleman, he is always willing to help!”
“Both the owner and the lady who helped us today were simply incredible! They both helped us unpack and pack back multiple returns and did it nicely, professionally calmly with smiles. Bravo!!!.”
9:30AM - 3PM
55 Union Pl, Summit
Mailbox Centers
“I visited the UPS store and was pleasantly surprised to find it open promptly. The owner personally took care of my shipment, ensuring that the entire process was executed accurately and swiftly, preventing me from missing my train. I genuinely appreciate the owner’s punctuality and attention to detail.”
“They are the best most helpful, and friendliest packaging , and shipping store in the area. They do a great job, and are always helpful and fair. Support your small local businesses, especially when they work hard and deserve it. I've even used them to transform VCR tapes to DVD, and used their fax services too.. Five Stars *****”
“The BEST UPS store. Open 7 days a week, which is a plus. But most importantly the kindest, friendliest, polite, and extremely helpful staff by far. I've been to many stores and none have been this helpful or kind. Highly recommend!”
“I drive 45 min out of my way to do business with the Madison UPS store. Dan, the owner and the behind the desk worker, is hardworking, friendly, and helpful! He takes such great care of the items I ship, he greets his customers with such kindness, and he helps his customers with patience and understanding. I appreciate him, the work he does, and the service he provides. Thank you, Dan!”
“The service from Sheila and Carlos was like nothing I’ve ever seen. I came in with a king size mattress that would’ve cost $500 to ship and Sheila and Carlos laid on it with a vacuum to the bag and sucked $300 out of the cost. I’m a young girl and they knew i needed it to be as low priced and possible and they delivered on a mission. The passion packed in that box was worth every dollar. I’ve never seen people so determined to ship my package. I’m so glad I went here I’ll never go anywhere else.”
9AM - 12:45PM
641 Boulevard, Kenilworth
Mailbox Centers
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
“Nice that this location is open until 6p on Friday (unlike many others that close at 5p). That being said, the lady there wasn't too excited at the end of what must have been a long day.
At least all the supplies upfront were stocked.”
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“Adasia provided me with the ability to take care of two individual services. She provided me with the direction to access emails, documents and packages. I had to return to the store to complete the processes and she was extremely helpful and completed everything very quickly and efficiently.”