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“Joey at this UPS Store is the BEST! I had to get a very large package down to Florida over a holiday weekend and he worked through many different options with me to make sure it got there well packaged and on time without costing a million dollars. I’m so thankful to encounter professionals like Joey who take their job very seriously and truly know their business inside and out. He really knows his stuff. Very thankful!”
“I needed to scan something to my laptop. The Manager and the store clerk couldn't have been more helpful. This is the 2nd time I've been to this store and was treated so nicely. I recommend this UPS store.”
“This location is the best. No matter whom is working they are always polite and very helpful. They assist if you are unsure of the best options for your needed service. They pride themselves on remembering the neighborhood clientele which assures us we are getting the best service. 5 stars”
“I don’t know where to start but this store is making me love UPS again!! The gentlemen running it are gold! They should be training other employees around the globe to serve the public the way they do.
Thank you from the bottom of my heart, unless all UPS employees start providing this kind of outstanding customer service, this store will be the only one I use from now on. Highly recommend.”
“Ashton B, who is the assistant manager of store 1748 In Morristown, New Jersey, Gave me outstanding customer Support. I am shipping three photo albums of important family photographs has packed with extreme diligence and he was very careful to handle all of my products with great care.
Ashton gave me outstanding service.”
“I visited The UPS Store in Millburn, NJ on March 8th and was incredibly impressed by supervisor Nada's exceptional customer service. She was the only staff member there but managed to handle multiple customers efficiently, all while maintaining a positive and helpful demeanor. Even when a rush of customers came in, Nada stayed calm and composed, ensuring everyone received the best possible service. I overheard several other customers praising her as well. Nada is a true example of excellent customer service and leadership. People like her deserve recognition. I'll definitely be back to this UPS Store.”
“I often use this location to redirect packages, fax services and/or Amazon returns. Jalen is THE most pleasant person to interact with. I smile when I see him behind the desk. His service is the reason I use their services. He's A-1!!!”
“This UPS location is the absolute best. I've been coming here about two years now. The staff is always polite, professional and helpful. I live closer to another UPS store but I drive a little out of my way to this location because of their customer service. However, I had a recent experience (October 2024) with the manager's wife that surprised me. He and she are of Asian descent. The other two staff members were busy with other customers, but she wasn't. She kept glancing at me but would not assist me. A white gentleman walked up and she immediately serviced him. That really surprised me, but I guess it really should not have given people are people and will show you how they feel about you by their actions. I actually spoke to the manager about his wife's behaviour but he keep assuring me her actions weren't what I thought they were. He really didn't know what to say because he kept repeating himself and could not explain why she did what she did. lol Overall, this is a really good location. I just ignore the manager's wife when I see her...and him, too. lol”
“I come in often and do a lot of returns, which can get pretty frustrating sometimes. But Abdul is always super helpful and quick—he really makes the whole experience a lot easier and more pleasant!””
“The staff here are above and beyond extremely nice, friendly, helpful, patient, always with a smile and no matter what or what time, they will always make you feel comfortable and welcomed!
Store itself is also always nice and clean with minimal wait time due to efficiency of the staff.
P.s. This is not just a one time thing., it is the same great custom service and experience every single time I come here and I come here a lot!
Joel”
“Sam is outstanding, she leads the Columbia Park Store #7020. Her level of service, friendliness, professionalism is amazing. She is able to provide great recommendations always aiming for me to have the best customer experience. I am a happy customer thanks to her. I have many UPS stores nearby, but I wait to do all my transactions there just because of her service. Thanks Sam, keep shining!”
“I had an awesome experience at this UPS Store! The staff were incredibly kind, polite, and helpful throughout my visit. They took great care in packing my items safely, and made the whole process so smooth and stress-free. I want to especially mention Khan, who was extremely polite and professional—his customer service truly stood out. I’m very much satisfied with the service I received and will definitely come back here in the future. Highly recommended!”
10:30AM - 3:30PM
4 S Orange Ave, South Orange
Mailbox Centers
“This is a great store with great staff! Fred, Sharonda and Baron are friendly, competent and knowledgeable, and they go out of their way to help customers and make them feel relaxed and welcome.
They deserve 5 stars and more!”
“This may be part of a national chain but the SHOP LOCAL vibe is incredible at Summit's UPS store! This particular franchise is a huge asset to our community. Whatever your UPS needs are (mailbox? printing? creative design?) you will find great service. Truly, it is a gem in Summit!”
“My favorite post office . The staff is very friendly and always helpful. Everything is done clearly and quickly, no fuss . Love the place . I wish this office to prosper and the staff to be healthy and happy !”
“I highly recommend the Warren UPS location. Kenny is unbelievably helpful every time me and my wife come to the store. He is extremely welcoming, kind, patient & is extremely efficient. I am never waiting long even when there is a big line. I am a repeat customer and I have nothing but great things to say about the staff here. Great location and the store is always clean and organized. This is my top pick spot for UPS.”
“10/10 service!! I usually only utilize this stores printing services but today I had a return. I honestly had no idea how to return an item to ASOS and the young man, Eduardo, walked me through it AND printed the label for me! Crisis averted!! ?”
“I had a great experience at UPS store for a drop off. Deepti Sharma at the UPS store was incredibly helpful, knowledgeable, and made sure all my questions around the shipment were answered quickly and efficiently. I appreciate her warm, friendly attitude, which made the whole process smooth and pleasant. Highly recommend Deepti for anyone looking for top-notch service at the UPS store!”
“I went to the UPS store in Chatham New Jersey to mail a package on 10/92024 around 6 pm. After reading many negative reviews about the customer service at the centre I was pleasantly surprised the efficient and courteous service I received by the gentleman who was managing the store.
this is proof that one cannot always go by the reviews posted on websites.”
“Singh was really helpful and acommodated my print request immediately. Prices here are some of the fairest amongst printing options in the area. Would recommend coming here!”
“The young lady who notorized my documents today was amazing. She was patient and courteous and was so helpful. Very convenient location. Will definitely recommend this place and the customer service.”
10AM - 3PM
136 NJ-10, East Hanover
Mailbox Centers
“I really like this UPS. It has a young and friendly staff that make Amazon returns a breeze. I prefer this one over the Florham Park location. It's night and day in regards to customer service.”
“After a fiasco with the Bound Brook shipping center I was finally able to pick up my package from Italy. I was taken care of by a young man (I’m sorry I didn’t get his name) who was so kind and helpful. Even took the heavy package to my car. I went there on June 25th around 5:30ish. Thank you so very much for hiring employees that know how to take care of customers.”
“Best USPS in the area. Only strange part is when the lot is full and the post office is empty. Maybe Dunkin Donuts customers parked there? Going to miss Glen. Happy Retirement to him!”
“This UPS Store and UPS beat out its two major competitors (USPS, FedEx) in care, cost, and customer service. I use its service a handful of times per year. I’ve always found this Store’s staff extremely helpful and responsive, providing tips on safer packaging and delivery options. My latest visit was yesterday, and the package I sent arrived at its destination on time and in perfect shape.”
“Nice lady at the front name Constance (Connie) is very polite and patient. She’s very knowledgeable about retail and is the passport agent there. She gives customers chances to correct paperwork instead of rejecting password appointments. I highly recommend her to help customers with anything. Customers come in are very disrespectful to the staff I have never seen her loose herself dealing with the public can be very challenging.”
“I just want to give a great big thank you to the young man who helped me out today. I was confused about canceling a return but he took the time to help me. I believe he told me his name is Kay. Thank you Kay for helping this Sr Citizen. You
made my day.”
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“Amazing customer service! Never have to wait for longer than a minute even if there is a line. I drive here over other locations because of the service and speed!”