10AM - 8PM
241 NJ-10 E, Succasunna
Mobile Phones
10AM - 8PM
157 US-206, Chester
Mobile Phones
“I wanted to commend Joe for the fabulous, thorough service he gave us while assisting us in a difficult situation. His expertise & thoughtfulness were gratefully appreciated. Wish more employees in the service industry were more like him!”
10AM - 8PM
450 NJ-10 W, Ledgewood
Mobile Phones
“The staff and the district manager are always very helpful and kind in store. They are patient with me as I always come in with complicated requests and they take the time to assist me without rushing me out of the store. I always choose to go into the store to work with them and will go out of my way to make it to the Ledgewood store.”
“The representative Jennifer was very helpful , patient and understanding. I would give her 10 star and more. She went far and beyond. She was exceptional in every way.”
“I came very angry because the lady from the other boost store blocked my account and needed my same number but here it turns out that they didn't give me any problems, the girl helped me very kindly Raquel, thank you for your kind attention”
“I want to thank Maggie and Marcela for providing the best customer service as possible. They help me a lot, especially Maggie since she helped me two days so I can get my new iPhone running. Will highly recommend this metro to friends or anyone around. You guys really have professional workers and with a great heart aswell.”
“The service is spectacular, the girl who serves there is Maggie, I think her name is super incredible, the attention is so polite and formal, she is great, highly recommended.”
“Absolutely fantastic experience! James went above and beyond to help me with all my needs and Laura had the best matching Tmobile sneakers of all time. Simply couldn't ask for a better experience!”
“Had a awesome experience. Luis was very helpful and professional. He made the transition from Verizon to T mobile very easy. The customer service so far has been excellent. Highly recommend.”
“I highly recommend this store and TMobile itself. Karem was incredibly knowledgeable, helpful and patient with me and all my questions. He saved me lots of money and made things easy. The whole team at this store seems to have a great bond. I would not switch from TMobile EVER...we've been customers for 22 years and have never been disappointed. Fair pricing and great customer service. ?”
“Dear Mr Manager, Rockaway Store, NJ I'm the customer who wanted the Samsung Galaxy s25 Ultra but due to its weight, I chose the s25 Plus instead. However I notice the Billing charges in the app and online are for the deleted phone. Please make necessary corrections as I am certain the phone in my possession is the Plus version as verified in my phone's settings. About which shows my name and the Galaxy s25+ together.”
“Manager Joe and the team at Verizon rockaway are the best! Helped me get the new IPhone 15 TB when no one else had it in stock! Seamless transition and awesome friendly and professional service. Cannot recommend them enough!!!”
“Christina was awesome! They didn't have the exact phone I wanted, but she was able to track it down at another store. She was friendly, professional and patient.”
“I noticed this store has a bunch of negative reviews, so I thought I would leave mine. Nothing bad to say, a young college kid named Matt helped me out. He was friendly, professional and helpful.”
10AM - 7PM
321 Mt Hope Ave, Rockaway
Mobile Phones
“Disappointingly long wait time to return a device that was shipped due to Verizon's mistake. Already inconvenient enough that I have to come in but waiting 30 minutes to return something is ridiculous. Not even that many other people in the store today.
Some old guy was grumpy and not helpful but manager Derick was able to help direct me. Apparently not every Verizon place takes Verizon equipment. If you have Fios don't waste your time here”
“Such an amazing office to go. Loved the vibe of the people too. There is a pond where you can walk around it. There is a waterfall kinda thing. They have all indoor games you can think of. People are friendly.”
“I was in this morning shortly after they opened and was greeted by Alyssa. I had an older phone and was having some issues. I was eligible for an upgrade so I wanted to see what my options would be. Alyssa took her time explaining my options, I never felt rushed. She went above and beyond helping me set up my new phone. By far the friendliest and most helpful Verizon employee I have met. Thank you!”