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“Recently went on a family vacation and rented a big suv from this airport location. When we arrived service was just ok, a machine could've done what they did. However, on our way back when we returned the vehicle, the difference in professionalism, kindness and just overall customer service was definitely felt. The gentleman that helped us was super nice, prefessional and kind. When we thanked him, all he said was, "of course its our pleasure. Let us know if when we can help you on you next rental need". This was a short statement but it felt honest, like he really care. Anyways, this was a simple transaction turned into a great experience. For parents traveling with 4 big bags, several backpacks and carseats, hi help made a huge difference.”
“They did an amazing job on my Subaru WRX 2020. It is a crystal white pearl paint and they nailed the color and just the entire work. Awesome place, people, and will return when needed. ✅”
“My nephew was in critical condition, and we were unaware of it at the time. We rushed to various hospitals and doctor appointments, and everyone we encountered was incredibly understanding. I truly appreciate their support and wouldn't exchange it for anything. You have no idea how much you helped us during that difficult time. I still have my eye on that truck—I loved it!”
6AM - 11:30PM
408 Carnegie Ave, Newark
Car Rental
“I had an excellent experience with ACE Rental Car. Shaun assisted me, and he was amazing, professional, friendly, and very helpful throughout the entire process. The service was fast and smooth. I highly recommend this location!”
“Hi my girlfriend and I just rented a car ? from Enterprise in Main Avenue in Clifton and I just want to say that my experience with the agency was wonderful they took care of me quickly and all my information was available and the staff were professional and courteous.”
“Very easy rental process. The 16-passenger van is my favorite although there is no luggage space. We use duffle bags under the seats and small suitcases at least (2) 9x14x21 in the back. Family Road Trips.”
“Had an amazing experience I was looked after by Rob his service was top with a smile and very patient everything just went so smoothly would definitely recommend”
“They ALWAYS do a fantastic job here. I don’t have anyone’s names, but the guys here are very kind, efficient, and helpful. They do a great job ensuring that the rental I use is in good shape, and they patiently accommodate the requests that I occasionally have. Although I only have a brief interaction with the staff, they feel like big brothers because there is a sense of familiarity since I rent from this location so often. It’s just nice to know that they make sure the car is thoroughly clean and safe. If I have any questions about the car, I can always call them, and they can provide me with the answers and assurance that I need.
Keep up the good work everyone!”
“The whole rental process was smooth and effortless. All the paperwork was sent ahead of time via email and there was no wait time to pick my car up after a long travel day. The staff was super friendly and accommodating and Shaun was the best! Would highly recommend.”
8AM - 5PM
40 Claremont Ave, Montclair
Car Rental
“Frankie at Montclair Hertz went above and beyond to secure me a rental during an extremely tough and unpredictable time. You do not get this kind of attentive, caring customer service anymore. Thank you, thank you, thank you!!!”
“Make this your go to spot for car rentals. The staff is always friendly and they go above and beyond to make sure you are satisfied. Shout out to the awesome staff, including Mark, who is full of energy & provides excellent service, as well as Matt, who is always ready to help, and answer questions. Thank you for always making my car rental experience easy, quick, and a joy!”
7:30AM - 5:30PM
275 Main Ave, Passaic
Car Rental
“Very quick and helpful. Got a 2023 electric vehicle which I was skeptical about at first, but thankful I got it after. Car was extremely clean. Cheri did an amazing job helping me out and was very professional!”
“EWR team exceptional. Seamless and easy to navigate rental with the Alamo/National team working together to impress at every opportunity - to Chrissy at the front counter and Texiera checking me in to Shawn - the Station Manager- leading the search for my missing walking stick - just a great job. Exceeded expectations - thanks. Keep it up!”
“It was awesome they picked me up when I needed a rental car, never heard of that before that was great. I need the car for close to a month. They never bothered me once when I was done I dropped the car off walked in and he said have a nice day. That was it couldn’t have been easier definitely using them again?? THANK YOU !!”
“I had a pleasant experience with Enterprise!!! The representative who assisted me was knowledgeable, professional and courteous. He delivered superb customer service skill in not ONLY meeting,but exceeding my needs as a customer!!!”
“I had an amazing experience at the Enterprise in East Orange thanks to Adam! He was incredibly helpful, professional, and efficient. Adam made the entire process seamless and got me in and out quickly without any hassle. His friendly demeanor and willingness to go the extra mile really stood out. If you’re looking for excellent customer service, Adam is the person to ask for. Highly recommend this location”
“The absolute best car rental service and I have used many for both business and personal travel. Dom and Cindy go out of their way to have the vehicles ready, CLEANED (Dom was fanatical about cleaning my rental of all visible pollen, disinfecting the interior, etc), and safe for use ahead of pickup. The check in and out process is extremely efficient, demonstrating their understanding that their customers have someplace to be. Highly recommend above all others! Looking forward to my future rentals!”
“I had a wonderful experience at this location. Needed a car while mine was in the shop. Staff was friendly and very helpful in finding me a car I was comfortable driving. Received a clean car. Rate was great. I would highly recommend this location. I plan to use them again.”
“rented a car there for 3 weeks
customer service awesome was in and out in under 5 minutes
very nice guy behind the counter
would definitely come back again”
“Always a terrific experience renting a car there - they are fast and professional and courteous. I believe it was Matt who provided great service - returning was easy as well.”
“I was amazed at the 5 star customer service I received at Scotch Plains Enterprise earlier today! Not only was the whole rental experience a pleasure, the store manager ordered an Uber -walked me out to the front of the store and waited till I was safely in the car to take me home . I was speechless at the excellent service they provide-amazing Store Manager and staff there! Thank you!!”
“I have rented from Enterprise on multiple occasions and this is my favorite location/branch to rent from by far. Cars are always reliable and fairly priced, staff is always professional - James even called me to follow up to make sure the experience was a good one - much appreciated!”
“recently rented a car from the Union, New Jersey Enterprise branch on Morris Avenue, and I must say, the experience was seamless and outstanding. Austin Williams provided exceptional service that truly stood out. His attention to detail, professionalism, and genuine care for customers made the entire process smooth and enjoyable.
From the moment I walked in, he ensured that everything was handled efficiently, leaving no room for confusion or stress. It's employees like Austin, who go above and beyond, that make businesses thrive and foster strong customer relationships. I was impressed by how he listened to my needs, provided the perfect solution, and made the entire experience memorable.
I am grateful for such excellent service and will definitely return to this branch in the future, thanks to Austin and the team. Kudos to Enterprise for hiring such outstanding individuals!”
“Daniel Okai and his team are fantastic! I arrived today to pick up my rental that was arranged by my insurance agent but the agent hadn't entered it correctly. In an attempt to correct the situation , Daniel even got on the phone with my agent to help them re-enter the reservation - all while juggling the phones, other customers, and questions from his coworkers with kindness and a smile. This is exactly the type of person you want running your team and interacting with customers. Well done!”
“I can't say enough about the entire team of Enterprise of Little Falls. Everyone was very nice, friendly, helpful with my car rental.
They went over their rental agreement made sure I was comfortable with it. They answered all my questions.
When I returned the car ,I was greeted by Jose who checked the car in.
I would like to thank the entire team listed below. Jose,Max,Genesis,and Lakira.
They deserve more then five stars !
I highly recommend Enterprise of Little Falls.”
7:30AM - 5PM
2419 E Edgar Rd, Linden
Car Rental
“Angel and Fernando are great. Both are extremely helpful and display customer concern and service.I wouldn't hesitate to recommend this Avis location to anyone. They are a credit to Avis as well as helpful and courteous. My sincere thanks for their help and making our rental to Canada effortless.”
Open 24 hours
100 Walnut Ave #210, Clark
Car Rental
“I've used Enterprise in the past. They don't work on Sundays and no pick up service. I met with Juan from JMJ today (Sunday morning 10:00 AM) he was very helpful and a perfect gentleman and had all the answers to my questions. The car is beautiful!”
“Great front desk, no queue and quick to get the keys and get on the road (thanks you Jamal). Easy return system assisted by Rondo who was super helpful. Two small gripes: the rental agreement was a list of about 13 items and made it very difficult to ascertain how much I was paying. Also having paid at the desk for the EZ pass I still got an invoice two weeks later for some unpaid tolls. Overall though easy and quick which is ideal when you’re coming off an international flight.”
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“My son leased a Mustang from Ford. Tommy was our Sales Rep and he was great. We have leased many cars from this dealership and will continue to do so in the future.”