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“Yariel helped me significantly. I was fed up with the help online and wanted to cancel my account.
The excellent help this gentleman gave me convinced me to stay with optimum.”
“Amir helped my wife and I switch from Verizon to TMobile….he has bent over backwards helping us out so much! We’re thankful for him as he is thorough and explains everything upfront no surprises!!! An incredible asset to your company!”
Open 24 hours
4 Park Pl, Newton
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“Amazing! Thank you Nick V! Professional, knowledgeable and a great asset to Planet Networks. Installation was quick and clean and the service is awesome. Thank you for saving me from Optimum!!!”
“We have used the Franklin, NJ Verizon store for years for our business and personal phones and have always received excellent service. Elvin is terrific - kind, patient and professional. Thanks for all of your help through the years, Elvin! ?”
“Manager Joe and the team at Verizon rockaway are the best! Helped me get the new IPhone 15 TB when no one else had it in stock! Seamless transition and awesome friendly and professional service. Cannot recommend them enough!!!”
“Disappointingly long wait time to return a device that was shipped due to Verizon's mistake. Already inconvenient enough that I have to come in but waiting 30 minutes to return something is ridiculous. Not even that many other people in the store today.
Some old guy was grumpy and not helpful but manager Derick was able to help direct me. Apparently not every Verizon place takes Verizon equipment. If you have Fios don't waste your time here”
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“Visited the store today for a new phone after dropping mine in a lake.. Gian helped me out and made what could’ve been a painful process quick and easy. Prompt, knowledgeable and professional while juggling multiple customers at once so nobody had to wait.”