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“We were on the road and did not have internet. I called Connect10 and Tyler answered the phone he overnighted the modem and the next day we had fast internet. We have used this all over the country and always had great connection. If it is slow I just live chat and within a few minutes they have found a better carrier and the internet is good for working or steaming. I highly recommend Connect10 and the personal quick response to any issues.”
“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“I'd like to thank first Brianna who got me such a GREAT DEAL ON MY PHONE AND WAS SO GREAT WITH personality and with explanations to all questions and concerns I had . I'd also like to thank Florencia the other sales rep for also stepping in and adding extra friendly guidance. I would HIGHLY RECOMMEND THIS STORE AND I PLAN TO Go BACK AS I saw other items such as, a Great karaoke machine Im interested in !! If you need a phone and enjoy being treated nice and fair this is A GREAT AND I PRAISE THE LORD FOR SENDING ME THERE!!??????”
“We had to return a modem and decided to go to the Optimum store in East Hanover. While we were there Ashley waited on us . I mention to Ashley about how high the cost of our cable was. She asked me what we watched and worked up a package for us at a great savings with more channels!
Then she asked me what I was paying for my cell phone. Once again she gave me a great plan with Optimum. Thank you Ashley for this great customer service, savings which allows us to stay with Optimum.”
“When I lived in Bloomfield I would go to Boost mobile all the time I no longer live in Bloomfield but because of the courteous service with the owner I'll travel to Bloomfield just to go to his store”
“The gentlemen that helped me Wednesday even was extremely helpful and went above and beyond to make sure I walked out with my phone. He had to stay past closing time because there was a problem transferring my phone number and he made sure the issue was resolved. I am very satisfied. Thank you!! A+ service!!”
“Joe is THE MAN! Joe has been helping me and my family navigate our Verizon Wireless journey since he started this store. He always takes his time, is extremely thorough, and explains everything to make sure I know whats going on with my account. I'll never go anywhere else when it comes to getting new phones or adjusting my Verizon account. Highly recommend.”
“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
“Fernando was extremely patient, thorough and kind during our transaction yesterday. I had a rambunctious 1 yr old who couldn't stay still. He solved the account password issues and uploaded my former carriers pay off bill so easily. He should definitely be considered for a promotion.”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“My husband and I always come to this store, they help us transfer information to our new phones and they always have better prices than other Boost stores. I recommend it!”
“Thank God or Deshaun and Heidi. They have such great spirits. They could physically see how stressed I was and was able to get my new phone restored. I was in apple across the hall for hours. Thank God I was able to get a new phone free of cost. Heidi and Deshaun kept me in a positive spirit. I'm sitting her currently waiting for my new phone to update. I needed some kindness today and they showed it.”
“I had a great experience today at this location. Had just spent over two hours on a chat with customer service, trying to resolve a connectivity issue without success. Then fortune struck when I was sent over to speak with Tee. She asked about my visit and I explained to her what brought me in. She went right to work and within a few minutes resolved the problem. Tee was efficient, while being friendly and professional. It was a pleasure meeting her today, and she made my day a bit easier. Thanks Tee!”
“Getting the best service at this outlet and the best support for my activations and for my bill payment and very very accurate work really thank you so much and this both employers are the best service. @Viviana @Ivanna”
“Great experience and personal experience interacting with Shaveen. She was able to help me solve my issues almost instantaneously. Highly recommended and knowledgeable with phone.”
“Juan did a nice job this morning ….helped me out by explaining everything to me where I could understand how to move forward on my device issue. I was his first customer of the day, he helped me as soon as I walked in. Great customer service ?”
“I just want 2 send some recognition to an awesome employee of yours by the name of Lesley. She went crazy far and beyondto help me out with getting a new phone and service. She took so much time to explain everything to me about multiple phones even though I know I'm not always the easiest to work with. Special thanks to Lesley and your team!”
“I had the Good Fortune, pleasure and opportunity to do business with Jadiel. Jadiel has all the talents of an outstanding customer service person. While answering all my repeated questions he never showed attitude, impatience, or aggravation while handling all of my issues, being a woman of 78 years of age and not at all versed in these new technologies. His knowledge was very obvious in his explanations of what was needed to make my new phone work where I can handle it. Jadiel's major concern was to assure me that he and I would accomplish and resolve these issues and that's exactly what happened. Jadiel is an asset to that location. I have already told my friends that if they ever go to this location in Livingston make sure you let Jadiel be your person.”
“The team here are all great! I had an issue returning my iPhone and they worked tirelessly to help me resolve it. Eboni especially provided the HIGHEST level of service and made sure everything was handled correctly.”
“Slow as hell in this place! Don't let it be more than 2 people waiting...forget it. They need to learn how to multi-task. Expensive too for a urban community!**Update '19** Extra star because they are getting better since dismissingrid of people that don't really want to work. Shid is helpful and friendly”
“Definitely very patient and professional I was served by danisha and had fell in love with her .she helped with so much patient and courteous that I even told her that I was going to give her a review because she deserve it .good employees like her are a must keep not many people has her professional attitude and always serving with a smile .thank you danisha you are awesome .”
“Had a great experience with Turran Rhodes, He was incredibly helpful, knowledgeable, and went above and beyond to help me with my nephew’s phone. Best customer service I’ve had in a long time!”
“Luis definitely deserves a big raise he made a difficult situation very pleasant. Such a pleasure Sam has been there since the beginning and has great knowledge along with a great personality. He has abounding patience which is very appreciated.”
“The customer service I received at this store was excellent Moe in particular was knowledgeable and was able to fix my problem with my phone in a minute I wish all Boost Mobile stores had employees like them”
“Cell phones are a necessary tool for Yelp reviewers. My ancient iPhone 12 was getting a little long in the tooth so I started searching for Verizon stores near me. The staff at a couple were unhelpful and, sadly, a little pushy. My wife, smarter than I, searched further afield and sent me here. Wow! I was greeted by a tech named Tom. He checked me into their system in about a minute. He made me comfortable working with him because he actually listened to my concerns and needs. After examining my account he recommended a new phone that is the current state of the art ... iPhone 15 Pro ... and a plan that had higher speed and he explained that with a trade in, and a switch to automatic paying with a checking account, my monthly bill would remain the same! There was a minor glitch with the trade in, but Tom went to their help desk while I sat and he cleared everything up. While I waited, he updated the iOS on the new phone and transferred everything perfectly. Tom was amazing. Really. He knows his products. He doesn't sell more than you need, rather he listens and recommends options that he thinks will offer the best value. My experience with him told me there are still people who come to work to do the best job for the customer and properly represent the products his company offers. Quite a rare treat in these me-first days! Great service, amazing sales tech, perfect transaction. Sad I can only assign just 5 stars.”
“Breeeeeee ! WOW I had a fantastic experience with my T-Mobile rep. They went above and beyond to make sure all my questions were answered and that I left completely satisfied. Their professionalism, friendliness, and genuine willingness to help really stood out. Highly recommend their service!”
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“Chris helped me and my son with a new phone -with patience and care. He was multi tasking to get up finished up while he was trying to help other customers waiting in line. He was fantastic!”