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“We were on the road and did not have internet. I called Connect10 and Tyler answered the phone he overnighted the modem and the next day we had fast internet. We have used this all over the country and always had great connection. If it is slow I just live chat and within a few minutes they have found a better carrier and the internet is good for working or steaming. I highly recommend Connect10 and the personal quick response to any issues.”
“Chris helped me and my son with a new phone -with patience and care. He was multi tasking to get up finished up while he was trying to help other customers waiting in line. He was fantastic!”
“Mark was fantastic! He was so helpful with my upgrade and it was completed so quickly. He answered all my questions and it was a very positive and exciting experience!”
“I WANT TO GIVE CHRIS, JULIAN AND BLANCA A HUGE SHOUTOUT AND THANK YOU FOR BEING THEMSELVES AND ASSISTING ME AND MANY CUSTOMERS THAT I HAVE BROUGHT TO T-MOBILE I APPRECIATE YOUR TIME AND PATIENCE TO MAKE SURE WE ALL WERE HAPPY AND YOU ALL KEPT SMILE ON OUR FACES KEEP UP THE GOOD WORK BECAUSE YOU ALL ARE AWESOME MUCH LOVE SAM”
“Fernando was extremely patient, thorough and kind during our transaction yesterday. I had a rambunctious 1 yr old who couldn't stay still. He solved the account password issues and uploaded my former carriers pay off bill so easily. He should definitely be considered for a promotion.”
“I've been there a few times lately. And each time I've been completely satisfied. I told the manager, Andrew that he and his staff are great. I'm not technically knowledgeable. So I depend on the staff here to keep me online and up to date”
“Joe has been troubleshooting tech troubles in my house on my devices for about 4 years. He works on my computer, Samsung phones, Samsung televisions and car blue tooth set-ups. Joe is patient and methodical. His fees are reasonable and he is sensitive to costs. I have had security breaches on my computer that he has corrected and set up protections to avoid future problems. He is pleasant and I trust him. Joe responds quickly to requests. I have used Geek Squad a few times but I prefer to call Joe because he comes to the house and does the work right away and is more reasonable than Geek Squad. He is certainly a lot faster. I recommend Joe 100% , he is an expert in his field, he is a nice man and his fees are reasonable.”
“I had a great experience today at this location. Had just spent over two hours on a chat with customer service, trying to resolve a connectivity issue without success. Then fortune struck when I was sent over to speak with Tee. She asked about my visit and I explained to her what brought me in. She went right to work and within a few minutes resolved the problem. Tee was efficient, while being friendly and professional. It was a pleasure meeting her today, and she made my day a bit easier. Thanks Tee!”
“Thank God or Deshaun and Heidi. They have such great spirits. They could physically see how stressed I was and was able to get my new phone restored. I was in apple across the hall for hours. Thank God I was able to get a new phone free of cost. Heidi and Deshaun kept me in a positive spirit. I'm sitting her currently waiting for my new phone to update. I needed some kindness today and they showed it.”
“I visited the T-Mobile store at Menlo Park Mall expecting to resolve what I thought would be a simple issue, which ultimately turned into a more time-consuming situation. A store associate named Al assisted me immediately upon arrival and clearly explained the steps I needed to take, which I followed carefully. When the issue persisted, he took the time to work directly on my phone himself, but the problem still could not be resolved.
At that point, I suggested purchasing a new phone, and he agreed that it was the best solution. Throughout the entire process, he remained calm, patient, and supportive, ensuring I felt guided every step of the way. I truly appreciate his professionalism and dedication to customer service, and I would highly recommend him to anyone seeking assistance or excellent service at this location. Thank you”
“Great experience and personal experience interacting with Shaveen. She was able to help me solve my issues almost instantaneously. Highly recommended and knowledgeable with phone.”
“One of the standout features of our engagement was the level of attentiveness demonstrated by Interglobe Communications. From the initial consultation to the implementation phase, their team was incredibly responsive, addressing our queries and concerns promptly and effectively.The quality of their services is unmatched. The phone systems they provide are efficient, reliable, and seamlessly integrated with our existing infrastructure.I highly recommend this company if you’re seeking reliable and innovative technology solutions for your business. They truly set the standard for excellence.”
“Juan did a nice job this morning ….helped me out by explaining everything to me where I could understand how to move forward on my device issue. I was his first customer of the day, he helped me as soon as I walked in. Great customer service ?”
“I just want 2 send some recognition to an awesome employee of yours by the name of Lesley. She went crazy far and beyondto help me out with getting a new phone and service. She took so much time to explain everything to me about multiple phones even though I know I'm not always the easiest to work with. Special thanks to Lesley and your team!”
“The team here are all great! I had an issue returning my iPhone and they worked tirelessly to help me resolve it. Eboni especially provided the HIGHEST level of service and made sure everything was handled correctly.”
“I had the Good Fortune, pleasure and opportunity to do business with Jadiel. Jadiel has all the talents of an outstanding customer service person. While answering all my repeated questions he never showed attitude, impatience, or aggravation while handling all of my issues, being a woman of 78 years of age and not at all versed in these new technologies. His knowledge was very obvious in his explanations of what was needed to make my new phone work where I can handle it. Jadiel's major concern was to assure me that he and I would accomplish and resolve these issues and that's exactly what happened. Jadiel is an asset to that location. I have already told my friends that if they ever go to this location in Livingston make sure you let Jadiel be your person.”
“This is the only Verizon store my family and I will go to because patient, knowledgeable, and professional staff like Trinity. She did every thing in her power to help us with a complicated situation and miraculously was able to help us resolve it! Trinity deserves all the applause and recognition. I hope senior management recognizes how valuable she is compensates her for going above and beyond.”
“Had a great experience with Turran Rhodes, He was incredibly helpful, knowledgeable, and went above and beyond to help me with my nephew’s phone. Best customer service I’ve had in a long time!”
“Slow as hell in this place! Don't let it be more than 2 people waiting...forget it. They need to learn how to multi-task. Expensive too for a urban community!**Update '19** Extra star because they are getting better since dismissingrid of people that don't really want to work. Shid is helpful and friendly”
“If I could give Brian a 10 I would. He went above and beyond to make sure everything on my phone was correct. He treated me with so much respect and kindness.
I told him to keep his demeaner and he will go far. He was working at the Middlesex office for the day but I had to let Morristown know they have an employee who is a diamond in the ruff. What an asset you have.”
“Hands down incredible expirence! Eron is an amazing employee! He helped me figure out an issue that I had with my phone using his knowledge helping me to resolve it! Thank you! People like Eron makes this company awesome!”
“Where do I start Dwayne so such an amazing team member her be explained everything very well any questions I had he made sure I did not leave the store until I had no more questions he’s a valuable employee to the team he seemed like such an outgoing person I can tell he really cares for his customers thank you so much for that amazing experience”
“The customer service I received at this store was excellent Moe in particular was knowledgeable and was able to fix my problem with my phone in a minute I wish all Boost Mobile stores had employees like them”
“The store is greet and the sale rep's are good at what they do. However, it seems as though they are more interested in getting more from the buyer. Sometime one has just enough funds to get the job done. All the promotion just adds more money to one's bill. Even though it seem like a special deal it cost me more then one could afford.”
“This store is fabulous! Davian was ultra informative and helpful. Saved me lots of money. Josh was very welcoming and cool!
Just visited again--November 2024--Davian saved me so much time and money; it is just such an uplifting experience to come here for phone help. Thank you again Josh for your smiles toooooo!!
Update-- thank you James!! Juan too. Such great people working here!”
“Big shoutout to Darrel at the Verizon store for hooking me up with the iPhone 16 upgrade. The process was super smooth from start to finish. Not only did he know his stuff, but we also had a great conversation about music. Darrel is the man. Ask for him if you want top-notch service and good vibes”
“Sue Slater-Wagner at the T-Mobile in Piscataway, NJ is absolutely amazing! My dad and I visited on 2/16 to take care of several things on his account, including an upgrade that required downloading the app and completing a few extra steps. Sue was incredibly knowledgeable and walked us through everything with patience and professionalism. She never rushed us and made sure we understood each part of the process. Her patience was truly unmatched. Thank you, Sue, for such outstanding customer service!”
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“Luis definitely deserves a big raise he made a difficult situation very pleasant. Such a pleasure Sam has been there since the beginning and has great knowledge along with a great personality. He has abounding patience which is very appreciated.”