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“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“Otto was absolutely amazing. He handled myself and multiple customers at once all alone and was very well composed. He was highly informative and caring. I will definitely come back to this store and look for him to assist me!!”
“Our family had an appointment scheduled for 5:30PM today at the Bedminster Verizon store. Celeste saw us immediately and spent the next two and a half hours upgrading our phones, transferring data for both kids and my husband and I while keeping everyone (especially the kids) busy and happy. I am not sure we have ever had that level of service. I think most people dread upgrading and/or changing phones but this experience could not have been better. We will never go anywhere else and cannot say enough good things.”
“Fantastic store if you need help, super sweet people. If you can, talk to Gerard Pineda, one of the best, he was very helpful every step of the way and did everything in his power to get things done for us. Highly recommend.”
“For someone who has severe social anxiety, Dennis and Leroy were extraordinary amazing at putting me at ease, making me feel welcome, answering all my questions and helping me with things I've been putting off for months/years through t mobile. I was so amazed by their humor and gentleness, that I ended up purchasing a new phone for myself when my husband and I showed up with the intention just to buy one for him. Dennis and Leroy are such an effective team, and need to be given raises. Immediately. They were able to help me lower my plan to boot! I left t mobile so happy and will continue to visit this one location specifically to see them. Thank you for hiring Dennis and Leroy. They are considered national treasures in our household. Never let them go.”
“When I walked into the T-Mobile store, I was beyond frustrated because I couldn’t understand why I still had a balance. I came in heated, but Tom, the store manager, stayed calm and patiently helped me sort everything out. At first, there was some confusion on my part, but he handled it like a pro and found a way to get me a new phone. Shoutout to Puma as well—she’s the bomb.com! Keeping cool with a hothead like me is no easy task, but they nailed it. If you want top-notch service, go to the T-Mobile in Middlesex. They know their stuff and genuinely care!
Thank you”
“Completed two trade-ins at this store in February 2026 and June 2026 and both times, the staff at this location were very pleasant to deal with. Even got a free blanket since I went on a Tuesday !”
“Very nice receiving staff. They even uploaded me 1 day earlier before my scheduled appointment it helped me to move on my next load. About 4 trucks can park in their yard for overnight”
“Recently subscribed to Optimum Mobile so I went to the Edison store for help. Lander provided outstanding service while helping me set up Optimum Mobile and a cellular iPad. He was patient, professional, and took the time to answer all of my questions without making me feel rushed. The entire process was smooth and stress-free thanks to his expertise. I was very happy with the overall experience and truly appreciate his excellent customer service.”
“Isaiah was extremely helpful, professional, friendly, and knowledgeable on all the various verizon products. He is am exemplary employee and person that truly made my Verizon experience so worth the time and money I spent. He deserves a raise.”
“That’s the best customer service you could get from this store. There is a three man’s inside. They are very professional Frankely he’s the one that he assist me today. Thank you.”
“Where do I start Dwayne so such an amazing team member her be explained everything very well any questions I had he made sure I did not leave the store until I had no more questions he’s a valuable employee to the team he seemed like such an outgoing person I can tell he really cares for his customers thank you so much for that amazing experience”
“Well its sad that cancelling my xfinity service and returning my equipment was the best service I ever experienced with comcast. But the gal at the store was lovely and efficient.”
“William is extremely professional and treats his customers with courtesy and care. He goes out of his way to really get the best deal for you and is a genuine person. A true gem!”
“John the supervisor helped me with my warranty and I love his professionalism and on top of that he’s funny as heck! Thank you T-Mobile for having him work at this location”
“Stopped in to upgrade my phone, was greeted by all three employees and was gratefully approached by Derek. A very respectful, polite and professional young man. He was very helpful, quick, efficient and informative. He was very honest and thorough with explaining Plans and Trade-In prices. Unfortunately we learned that the Westfield store devalued my Mothers trade in back in March almost $600!! Derek takes care and effort with his customers, unlike the Westfield staff!”
“I'd like for you to know how wonderful the young man that helped me, J D, was. When I first went in no one was able to help me and there were 3 people there. They all had I Phones and knew nothing about Samsung phones. Fortunately JD came back out from lunch and was able to help me. He told me that he learned alot from the last time he helped me. He bothered to learn, on his own, about my phone. I would like you to be aware of your exceptional employee. The other 3 just looked away.”
“Ed (I believe is his name), has the patience of a saint! We had to come here twice for issues with our trade ins /phone upgrades and he helped us figure things out and get us sorted with patience and professionalism. All of the staff were generally pleasant and helpful!”
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“David is so incredibly helpful!! We live far from this store but popped in one day when in the area and my phone completely died and required a replacement. David was so helpful and patient. We now drive back out to this store for any Verizon needs, so we can work with David.”