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“Faizan was very helpful and patient. He was professional at all times, and he’s very funny too! He set up my new phone with ease and answered all of my questions!!! Very nice person!!”
“Our family had an appointment scheduled for 5:30PM today at the Bedminster Verizon store. Celeste saw us immediately and spent the next two and a half hours upgrading our phones, transferring data for both kids and my husband and I while keeping everyone (especially the kids) busy and happy. I am not sure we have ever had that level of service. I think most people dread upgrading and/or changing phones but this experience could not have been better. We will never go anywhere else and cannot say enough good things.”
“Scott was very helpful and patient. He answered all of our questions about switching over to a new phone. We definitely recommend making an appointment with Scott!”
“I just visited that store for an upgrade an the representative Carlos was so helpful and kind. I highly recommend this store. All the people there is so nice and polite.”
“When I walked into the T-Mobile store, I was beyond frustrated because I couldn’t understand why I still had a balance. I came in heated, but Tom, the store manager, stayed calm and patiently helped me sort everything out. At first, there was some confusion on my part, but he handled it like a pro and found a way to get me a new phone. Shoutout to Puma as well—she’s the bomb.com! Keeping cool with a hothead like me is no easy task, but they nailed it. If you want top-notch service, go to the T-Mobile in Middlesex. They know their stuff and genuinely care!
Thank you”
“Thank God or Deshaun and Heidi. They have such great spirits. They could physically see how stressed I was and was able to get my new phone restored. I was in apple across the hall for hours. Thank God I was able to get a new phone free of cost. Heidi and Deshaun kept me in a positive spirit. I'm sitting her currently waiting for my new phone to update. I needed some kindness today and they showed it.”
“Very nice receiving staff. They even uploaded me 1 day earlier before my scheduled appointment it helped me to move on my next load. About 4 trucks can park in their yard for overnight”
“After having issues connecting my home cameras to my 5g i contacted the general customer service number and was told to visit the closest Optimum location. And so I brought my device to this edicon location to be switched out for one that gives me an option to connect to their 2.4g and 5g. The female representative assisted me with the exchange after the initial young male representative didn't seem to be familiar with that issue. Didn't take more than 10 minutes. I was in and out. I was satisfied with the service.”
“This is the only Verizon store my family and I will go to because patient, knowledgeable, and professional staff like Trinity. She did every thing in her power to help us with a complicated situation and miraculously was able to help us resolve it! Trinity deserves all the applause and recognition. I hope senior management recognizes how valuable she is compensates her for going above and beyond.”
“Yesterday I had to finance a new phone because my old phone wasn’t working anymore after three years lol
Simeon, was very helpful and professional from start to finish. He even showed me how to operate my new phone…
I highly recommend this store so long as they have associates like this young man
MARIO j ORTIZ”
“This review is from Jose and Lucia Gonzalez
We were helped by Mathew for several days as he patiently assisted us with our needs. We couldn’t be more grateful for his attention and patience. Absolutely would recommend this Xfinity location, especially with the assistance from Mathew 10 out of 10!!! Thanks again for showing us patience that is lacking in most areas of customer service.”
“Where do I start Dwayne so such an amazing team member her be explained everything very well any questions I had he made sure I did not leave the store until I had no more questions he’s a valuable employee to the team he seemed like such an outgoing person I can tell he really cares for his customers thank you so much for that amazing experience”
“Sue Slater-Wagner at the T-Mobile in Piscataway, NJ is absolutely amazing! My dad and I visited on 2/16 to take care of several things on his account, including an upgrade that required downloading the app and completing a few extra steps. Sue was incredibly knowledgeable and walked us through everything with patience and professionalism. She never rushed us and made sure we understood each part of the process. Her patience was truly unmatched. Thank you, Sue, for such outstanding customer service!”
“Joseph helped me twice. Not just a great guy, but is very knowledgeable when it comes to technology and Verizon. Got two new phones, he made the process seamless and satisfying. Would 100% go back to him and that store.”
“N. Rachel (I think that's her name?) Was sooooo helpful! This was on Sunday, 9/15 in the evening. My mom had a scare bc her phone wasn't turning on at all and it wasnt a dead battery- it just was blinking with a light and she hadn't backed anything up and was worried she couldn't retrieve anything. This sales person really helped my mom out so well with getting the phone up and running again despite the phone being so old and my mom was so grateful. Just wanted to give her a shout out here! We'll be back again at this location for sure!”
“Not a big review writer but had to comment on the service I received at Short Hills Mall Verizon today. Patrick is just awesome! So knowledgeable and professional, friendly and helpful. Every Verizon store needs a Patrick!”
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“This was my best experience with a cellular store. Steve and Dave were not only extremely knowledgeable and helpful, they were nice and kind. Very patient with me as we looked through the options of my plan to add a new line. I would highly recommend visiting the store if you have any purchases, upgrades or questions. I couldn’t ask for a better experience. Thanks again Steve for all your help.”