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“Service always good. Staff polite and courteous. Always willing to help customers look for specific items. I was unable to find a particular top and a sales associate offered to look on another floor for me. Yes the top was located. What made the service stand out is because I initially didn't ask for help. She noticed that I was looking for something.”
“I came in today looking for a nice cap and tshirt for my hike and Amy was amazing! She was so sweet and helpful, from shopping to checkout. Aries was also very friendly and nice :)”
“I went to this location to get pots and other kitchen items. Russell, the associate in the kitchen department was super helpful and friendly. The pot set was heavy and he helped us to bring the items on a cart to our car and even helped us to place it inside the car.
Amazing customer service from Russell. We appreciated your help!”
9AM - 10PM
1800 NJ-23, Wayne
Womens Clothing
“Its the best store to buy stylish clothes and pants and shorts and more they also have great sephora cosmetic makeup ? and khols has good sales too . ???”
10AM - 8PM
141 NJ-23, Wayne
Womens Clothing
“If you like Nordstrom, you’ll love Nordstrom Rack. They have great deals and clothing very heavily reduced. For the most part, the store was organized unlike other discount stores. The bathroom was even very clean. I was impressed”
“I had a wonderful experience at this store thanks to Elena. She was incredibly kind, helpful, and professional throughout. I also really appreciated the specials being offered her assistance made the entire visit seamless and enjoyable.”
“This is honestly the most welcoming and respectful clothing store of all Willowbrook mall. The employees are always so kind and attentive- from the moment you walk in to the moment you walk out.”
“Looking for toddler girls stuff, limited, but variety for girls and boys are fair. Need more selection. Other stores suffer the same issue. I find more on line, BUT,I like the store experience. Staff is friendly and helpful. I enjoyed the 10% off gift cards I bought 2 so the receiptients can pick their own!”
“Bought many sweaters from this location. There are a wide selection of colors to choose from, more than enough to build a versatile wardrobe for any occasion. The sweaters I purchased were very comfortable and I wore them almost every day.I also bought some sweatpants, which were just as comfortable as the sweaters. Good prices all around, but the clothing is a bit bland. Great for minimalist styles, but if you want to pop out, I would recommend another store, like Uniqlo. The location is unfortunate as it is in what appears to be the least popular wing of Willowbrook Mall, especially since the Sears closed. Still, it's a nice, albeit hidden, place to shop for sweaters and sweats.”
“I recently visited Ann Taylor in search of a business casual outfit for an interview. Chantel greeted me warmly and was incredibly helpful in assisting me to find the perfect outfit for the occasion. Her professionalism and keen eye for style made the process smooth and enjoyable. I felt confident and looked wonderful in the outfit she helped me select. I highly recommend Chantel and the Ann Taylor team for their excellent customer service and attention to detail.”
“Denise provided an amazing shopping experience. I was hesitant to go in at first but gave it a try after coming from a less fashionable competitor. She used her time, patience and expertise to help me find a new outfit and jewelry for my job interview. The results speak for itself! I picked up some personal pieces as well. Denise captured a $600 sale and brought a life long customer to WHBM. Manager Julie was also very nice and helpful. Thank you so much!”
“I went to Abercrombie to find an outfit for a night out. Carolina was incredibly kind and noticed I needed help. She picked out a number of jeans for me and tops to go with it. I tried things on for about a half hour while she kept bringing new sizes/styles. She really went out of her way to help me and I appreciated it so much.”
“Our photographer Jayla truly understood the assignment and was able to capture the exact poses/photos my siblings and I envisioned, as we all worked at the same movie theater at different times so we came in wearing our uniforms for a sibling photoshoot. She also came up with many more fun and dynamic poses for us to try that we would've never thought of. We were all extremely impressed by her guidance and the final photos and felt she truly went above and beyond as our photographer. The rest of the staff there was also incredibly friendly so highly recommend this location.”
“The workers were sooooo nice, Marison helped me out and another worker with purple hair who’s name I didn’t get unfortunately. This is my favorite boxlunch to go to because of the workers☺️”
“My sister and I went to go earrings and ended up getting our ears pierced by Evie, she was so patient and kind to us!! She deserves a raise as she helped my sister through her nerves and was just kind and caring! We don’t see too much of that these days! She was absolutely wonderful and such a pleasure! Thank you Evie for that wonderful experience!”
“Amazing service, amazing bras, and amazing sales! The employees are so sweet, and the store is absolutely adorable, I would buy everything in the store if I could! Would strongly recommend getting your bras here. They also do sizing!”
“This Athleta is DEFINITELY one of the better ones. ALL of the staff is knowledgeable, sincere and enthusiastic about their products. I went back to get help ( yes get help lol!) With two bras I previously bought and was met with smiles and assistance. I ended up buying another item. Positive vibes all around!”
“I went to the Victoria's secret in Wayne (Willowbrook mall) and I was looking for a nude strapless bra for my vacation. I am so grateful for Lindsay's help. She is so kind, patient, and knowledgeable regarding bra sizes/fits. I hope Lindsay gets a raise because it is well deserved. She is phenomenal!!!”
“My daughter had super long legs and a tiny waist, making it almost impossible to find jeans to fit right. There were 2 employees that went above and beyond helpful. They called into the warehouse and searched the entire store for her size. Even though we left empty-handed this was the most helpful, professional store.”
“Bought my daughter new Jordans, and she’s happy. Great service. They can improve by making sure they’re Apple Pay credit card machine is working. Otherwise good team.”
“Upon our recent visit to this location we were very pleasantly surprised to have every associate greet us as we walked through the store!I would also like to add that the greetings that were given to us were polite and freely given. We felt a genuine welcome as we passed through the store by the associates making us more interested in browsing the store.Even though this time we didn't purchase anything We will be back as these are the type of employees of which a company can be proud.#BananaRepublic #customerservice #wayne #Willowbrook”
“I always go to JCPenny salon. My stylist Belkis is very professional and always so very nice and outgoing. I always recommend JCPenny salon to all my family and friends. I even bring my son to them. Keep up the great work JCPenny!”
“Very clean store with a nice array of men's and women's clothing. I recently bought two pairs of shorts here. One was only 19.95 and I got $10 off my second pair on my return visit because I gave them my email during checkout.
The employees were very friendly and approachable. Overall a great experience shopping here. .”
“Uniqlo is one of my favorite clothing stores, although I have to say that the quality has decreased slightly over the years. Of course, after the pandemic, this has been happening everywhere.”
“Good store but seems very limited on male clothing. Prices were a little expensive for me but fair compared to others stores in the same category. Will definitely be back and get that sweater I saw. A+”
“Love this store and brand. I went to DSW shoes and walked around confused and found nothing to buy. I came here and I’m leaving with four pairs and there were others I would get as well but you can’t have everything. The guy that helped me today, his name was Basil, he was super friendly and helpful, the kind of guy you would hope would work for you if you owned a retail store. Nice job guys A+”
“Loft at Willowbrook mall in Wayne, NJ is my favorite store. The manager Simone Acevedo is always wonderful and extremely helpful always making my shopping experience very pleasant. I have shopped at other locations but the service I get at Loft Willowbrook and specially from Simone has always been superb.”
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“Hot Topic is one of those rare stores where everyone seems to find something they love—whether you’re a preteen discovering your style, a teenager deep into fandoms, or even an adult who still loves band tees and quirky accessories. I’ve always appreciated how welcoming the vibe is, no matter your age. The staff are friendly and never make you feel out of place, and the music gives the whole place an energetic, fun atmosphere.
Their selection really is impressive: from pop culture merch and anime collectibles to alternative fashion and cool jewelry, there’s something for every taste. I’ve seen parents shopping with their kids, teens picking out concert shirts, and adults hunting for nostalgia pieces all at the same time. Hot Topic makes it easy for everyone to express themselves, and honestly, that’s what keeps me coming back. It’s a one-stop shop for anyone who loves a little edge and a lot of personality in their shopping experience.
Angela P”