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“Giovanna was so helpful, knowledgeable and very personable. It was such a great experience to be treated in such a positive way while shopping for sandals for my granddaughter!”
“Great store and staff.My grandson found just what he was looking for.Both the manager and the sales staff were wonderful, friendly and helpful .We bought a Surpreme hat in light blue, my grandson was a true hit with his friends.”
“Michael was phenomenal. He took the time to measure our toddlers foot, explain the different types of shoes available and have our squirmy girl walk around in the shoes to try them out. Excellent experience”
“John is the absolute best!
He was patient kind and understanding!
Explained everything to us and really helped us out! They have a one year warrantee on the shoes , and they can resole some of them!! John we will see you soon!
All the best J and Z”
“Bianca (I misspelled it I know) was supper helpful with my purchase showing me her recommendation and personal opinion. And the women at the register was super pleasant.”
“The staff here are excellent everyone was helpful and accommodating they never pressured us to buy and when they didn't have the size they called and found us a pair at another store. Thank you for all of your help I will be back in the future.”
10AM - 9PM
141 NJ-23, Wayne
Shoe Stores
“Can find some good deals on brand name stuff but the racks are chaos and you have to just dig through everything like you're at TJMaxx. Would be better if they just organized everything by size rather than by brand. Lingere section is pretty sad with barely anything left on it. Minus one star because the cash register girl forgot to take my tag off, the security alarm didn't go off and I got home realizing it's still there. Have to waste time to return to the store to get it taken it off.”
“The service at the this location was exceptional! I had an issue with the adidas website but Marcus and Michelle were quick to resolve the problem. Not only did they take time to help and guide me through the fiasco of dealing with the atrocious customer service at the corporate service center ,they did it with patience and pleasant demeanor. This is the only location I will ever deal with from this moment on when it comes to all things Adidas. Thank you again!”
“I was in there the other day and I wanted to give a shout out to two very helpful employees NINOSKA was so helpful. I was looking for a pair of white pants and she found the perfect pair for me. She was amazing and my cashier JASMERIN was also fabulous. Love that store.”
10AM - 9PM
95 NJ-23, Wayne
Shoe Stores
“I was looking for slip-resistant shoes for work. I asked the young lady at the register closest to the door. She asked someone else and gave me the two aisle numbers. The selections were great and the locations were accurate. The store was super clean, and I cleaned up after myself. They had really nice shoes and I hope to come back and shop around soon.”
“Naesha gave me the best experience. She was very helpful and found me right shoes for my baby momma, she definitely needs a raise. She’s a young hustler, reminds me of when I was a kid! These young kids are very helpful and kind.”
11AM - 9PM
1400 Willowbrook Mall Ste 1100, Wayne
Shoe Stores
“Khadija is great sales rep, i came in very confused looking for a dress for my sister, i showed her a picture and she went beyond and gave me a good set she was extremely nice and she showed a bunch of options, i didn’t know my self i asked for her opinion so she picked one out i gave it to my sister as a gift and she really loved it, i highly recommend this place always ask for Khadija”
“Last week I went to this mall with my mother and 5 year old son to buy him and myself some sneakers. We first went to Foot Locker and the service was so bad. The staff appeared uninterested in wanting to help and more interested in socializing with each other or being on their phones. There was overall just minimal interaction with customers, so after about 10 minutes of feeling overlooked, we left. We decided to go to Kids Foot Locker and the experience was soooo different. The staff seemed to like their job and actually WANT to help us. So much that I asked their names. Malorie and Mahogany were attentive, even though they were working on other tasks such as taking care of stock and/or assisting other customers, they were able to juggle other aspects of their job, while still making us feel valued. Most importantly, they were both so patient with us. My son and I tried on various shoes and my son, being 5 years old, was full of energy, but never once did I feel like we were a bother to them, like they were not wanting to assist, or like they did not want to be there. In fact, they were so helpful and insightful about the comfort of the shoes and what styles would serve better use for what. Their energy was just so different and positive. It just showed that they cared, so I wanted to personally thank these two staff members for their assistance and for turning our shopping experience completely around!”
10AM - 9PM
1100 Willowbrook Mall, Wayne
Shoe Stores
“I had an amazing experience at Finish Line! The store was clean, organized, and had a great selection, but what really made my visit stand out was the customer service. Gabriela, the supervisor, was incredible. She was friendly, patient, and genuinely went out of her way to help me find exactly what I needed. You can tell she really cares about the customers and takes pride in her work.
It’s rare to find customer service this good nowadays, so I definitely wanted to highlight it. I’ll absolutely be coming back thanks to her!”
10AM - 8PM
1653 NJ-23, Wayne
Shoe Stores
“The staffs were very nice to me and helpful. After reading all the negative reviews about the stuff I was worried but that day when I went 08/10/26 at 7:00pm, the staff were very nice so I guess each shift is different but they were so nice and polite with me and helpful specially Julius i’m not sure if that’s how you spell her name and also T. Thank you!”
10AM - 8PM
173 NJ-23, Wayne
Shoe Stores
“Very clean store with a nice array of men's and women's clothing. I recently bought two pairs of shorts here. One was only 19.95 and I got $10 off my second pair on my return visit because I gave them my email during checkout.
The employees were very friendly and approachable. Overall a great experience shopping here. .”
“Loft at Willowbrook mall in Wayne, NJ is my favorite store. The manager Simone Acevedo is always wonderful and extremely helpful always making my shopping experience very pleasant. I have shopped at other locations but the service I get at Loft Willowbrook and specially from Simone has always been superb.”
“Alex was super nice and helpful in answering my questions. All staff members dress really well and represent what the store has to offer. Great fitting rooms, I just wish there were more mirrors near the middle or front of the store, unless I just missed them.”
“I had a wonderful experience here. The cashier / customer service rep Janeiris really went above and beyond for us searching for a pair of new balances. She would not give up until she found them and was so happy and willing to help the entire time. She deserves a raise for the way she came through for us. Thank you so much!!!! It was our first time here and we would definitely return. All the other young ladies were nice as well too. Overall a very positive experience. THANK YOU JANIERIS!!!! 🤍”
“Mahbub and the manager made a good experience to a great experience. Mahbub was able to help me narrow down my choice and his manager was also very knowledgeable and friendly. Over all 10 out of 10 experience would recommend all who need good shoe help this Skechers location is the one.”
“I have never had better customer service at a retail store in my life. 10 out of 10 I would recommend this location to everyone. The employees working on January 21st deserve a raise. Came into the store a little overwhelmed with my five-month-old goddaughter as she just got done crying. All employees said hello the second I walked in the store. I went straight to the counter needing an exchange, I wasn't even there for 30 seconds before an employee came to assist me. Instead of point out where the items were in the store he asked the sizes I needed and brought everything directly to me as he can tell I was flustered. Another employee was helping me with shoes and instead of telling me he didn't have the size I needed he brought out the half size up and down that he had in store. (Which I then bought) Overall my experience at this location was so amazing that I will make sure to drive out of my way to come back. Thank you for making my day!”
“I was looking for a pair of Uggs in a size 5 for my niece. They don’t have it in the store, but the salesperson was super helpful and ended up creatively solving my problem by finding the correct equivalent size in the kids section. The entire staff was friendly and helpful and I really enjoyed shopping there!”
“Thank you so much to the nice gentleman with the beard and beanie hat at the store who found me the Air Force 1 7.5 in under 2 seconds when he didn’t think they have them by coming up with an alternative plan ❤️”
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“I went into Thursday looking for a specific style but it wasn’t sold at this particular store. Caitlin was so helpful in answering my questions about sizing and ordering the boots I wanted to be delivered to me at home. Everything was so easy and seamless, based off of customer service alone I will be back to shop at this location. Caitlin was 10/10, no notes!! I’m so excited to receive my boots!”