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“Ryan had the best customer service he is very helpful and friendly. They also have affordable prices on repairs and phones.
Give CPR a try you won't regret it!!”
“Gabe was absolutely amazing! Assurant messed up on the kind of appointment and would've been a headache trying to get in touch with someone to fix the kind of appointment that was needed. Purchased a new battery and already paid for the back screen repair and purchased some accessories for my son's phone. The whole process took less than 10 mins!! Thank you again Gabe!!!”
“Came into the store seeking a new service due to having issues with my last phone carrier, I had a wonderful experience!! Primo was super helpful! He made sure to go above and beyond to get me the best service plan and any discounts I qualified for!! If anyone needs a new phone carrier go see Primo!! Thank you so much!!!”
“Target sent me here to transfer my old phone to my new one. The service was GREAT!! They also had great phone accessories such as phone cases and screen protectors. This is my new go to place for any phone related needs. In and out in 30mins. This cell phone shop is highly recommended✅️✅️✅️✅️✅️”
“Izaac was amazing!! My phone was having charging issuses and Izaac took a look and Ta-Da! It works. If you have any kind of phone is come see Izaac he can help ?????”
“I have had nothing but great service ever since the new management. The manager Marissa I believe is her name always pleasant and very helpful. Providing information that has always benefitted me and my products. Always a good experience when I go to store”
“Cristian is Amazing, knowledgeable, friendly, welcoming, FAST and reasonable!!!
I highly recommend him and he is conveniently located right off of Juan Tabo and Constitution and is accommodating to anyone’s schedule”
“Nevada helped me with numerous question and problems. She was very patient with my ineptitude and went out of her way to solve my dilemmas. Thank you for hiring her.”
“This store was great! They helped us with a complicated situation of moving phones over from two different accounts when the online support was having problems. I appreciate the help they gave us to get it figured out and then get a wonderful new phone. Especially thankful for Stevie, such a help and amazing customer service!!”
“i was having trouble upgrading my phone and i had to come in a few times because of a glitch the system was having, which was a little annoying but i wasn’t in a rush anyway. Jasmine was super sweet and so helpful she helped me figure out the problems and even fought for me to get credits to my account lol. While AT&T was giving me problems the workers made it really easy to get it figured out and were really helpful. Thanks a bunch ?”
“Jonathan was very nice and friendly. He fixed an issue with my phone. He is very knowledgeable and informed about Apple devices and phones. He gave me a high level of outstanding customer service and support. He went above and beyond my expectations and standards for customer service and support. He was a great associate who should be promoted to management. I was very blessed to have him fix my phone issues.”
8:30AM - 8:30PM
4111 Coors Blvd NW, Albuquerque
Mobile Phones
“These guys get a bad wrap, most of issues are caused by the company, not the people. I've been here 4 times in the past month, at no fault of the staff, but they always took care of me. The only annoying thing is waiting just for everything that needs to be done to have to be handled by the person who just checks people in. They were not doing anything anyway, why make us wait just for the person who was doing nothing the whole time to have to do everything anyway.”
“I went to T-Mobile and had a bad experience there turned my phone back into them walked to the Verizon store and it was way better. Just even had the conversation I had with the gentleman was awesome. Definitely will go back They explained everything thoroughly help set up. The phone stayed late to even set up the phone.”
“The customer service and time for her to fix it was more than great but the back of my phone is already popping off and it hasn't even been 2 weeks since it was fixed. I would definitely go back though because they were very nice and quick.”
“Kate and Derick were amazing. We had an issue with our family plan that needed to be split and a new plan created. We first went into a store (not this one) they told us to call. We called, they told us to go to a store. The cycle spiraled way out of control extremely quickly with no one helping or attempting to take ownership of the problem. I finally figured out that a CORPORATE store not an AUTHORIZED store had to help.
We went into Kate and Derick's store. The BOTH spent two hours working with us, customer service phone reps, and multiple options (we didn't know existed). In the end they solved our problem! These two do not make enough money to do what they did. Above and beyond. ATT customer service's phone tree is completely useless. These two were fantastic! Thank you both!”
“I had a 10:00 AM appointment. The employee did not stick around to make sure all of my apps and pictures were downloaded. He left me standing there at the counter and when he finally returned asked are you finished. He said yes but never looked at my phone. He was rude and made me feèl unvalued as a customer. I left the store. I discovered that only about six of my hundreds of pictures transferred and I had no access to Google. I wanted to cry because of the money I had just invested. I went back to get further assistance. The second young man who helped me was great and worthy of a five ? review. I left the store for the second time satisfied. This should have been accomplished in one visit!”
“The young lady who helped us at the Wyoming and Menaul store was fantastic. She went above and beyond with a smile. Extremely patient. Could not be more pleased.”
“I believe his name is Angelo( sorry if it's not your name) and he was great on helping me trying to find out wth was going on with my service and phone that I was having issues with for whole month. Go to Angelo! ?”
“I was having an issue returning a phone since my father passed away when I went To This store due to confusion from Verizon. I met up with the associate named Antonio. He was very helpful attentive and listened. He didn’t want to give me any bad info so he called customer service and customer service told him that they would send out a box the next day due to the fact of I did not purchase this phone at this location. It was purchased over the phone so therefore I cannot return the phone to this location, but I will recommend, anyone who is looking at Verizon or needs help from a Verizon store to visit this location because of my experience with Mr. Antonio I have to say Great job, Antonio and thank you for what you did”
“The managerJordon, was extremely helpful not only to my friend who was there to upgrade an extremely old phone, but also to several customers ( elderly) who came in while we were these.
Def reccomend..”
“If you need something done right, come to this location. I had been to two locations prior, and both gave me very limited information. Its refreshing to see employees who have great customer service skills and who are happy to help with your needs.
Thank you Ariel and Manuel.”
“It took me 3 different Verizons Stores before I was able to find someone who was willing to help me and answer my questions. Kate was very knowledgable and very informative and took the time to set up my phone. I appreciate all your help!”
“Wonderful service, professional, and kind. I do think they need more employees because quite a line grew while we were waiting, and they didn’t have the exact model phone in stock we wanted (Samsung Ultra in black.)”
10AM - 7PM
1601 Broadway Blvd SE, Albuquerque
Mobile Phones
“I got unlimited data on one and 2gs of high speed data on the other phone is added for 1 dollar so now I pay 51 bucks a month for two phones. Price never goes up either”
“Been randomly doing business with them since they opened up. Have bought everything from new phones to accessories from them. They are always helpful and checking for discounts on large purchases.
Recently cracked the screen on my Sansung s10 and the average cost was 300 to fix the screen. End up here to see what upgrading my phone would cost. (Have a huge dislike for calling any 1800) They offered me a 400 by back on my phone and 400 for a new S24. Pretty much a no brainer there. They smart switched my phone and was on my way. Picked up a handful of accessories while I was there. All in all, very quick and painless effort going in to see them.”
“I walked into Cricket wireless yesterday. I was not sure what I was looking for. Christine answered all my questions. I purchased a new telephone and switched to Cricket service on the spot. Christine was so knowledgeable about plans and phones. She helped me set up my phone. I left there feeling completely satisfied. Excellent experience .I highly recommend this location for cell service and outstanding customer service.”
“After having left the San Mateo and Menual location pissed off. I walked into this location and was greeted within 10 seconds! Maybe the other location should come down to this location for training!”
10:30AM - 6:30PM
1720 Bridge Blvd SW Suite 103 87105, Albuquerque
Mobile Phones
“Tiny repair place located inside a mini mercado. Not obvious to find your way to, but well worth the effort. Repair was quick, professional, and very reasonable price. The kind of competent small business we need to cherish and hold on to.”
9AM - 7PM
200 Coors Blvd NW, Albuquerque
Mobile Phones
“I went into this store yesterday for my break I needed a phone fast, my current phone wasn't charging. I didn't have insurance. I was cringing because I know cricket phones are Expensive. When I walked into the store I was greeted kindly by all of the employees. The person that assisted me had amazing customer service skills I was so impressed he was so helpful. On my receipt it says Jesus C. To my surprise I purchased the Motorola g stylus for 69.99! As a current customer I was not expecting that at all great price, so far I love the phone the only downfall is the battery goes down quickly possibly the apps I'm using.”
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“The customer service at this location was excellent. In particular, Sugeh kindly and very patiently helped my dad setup his new phone, it took awhile as it was linked under another family member & required extra steps to verify. Highly recommend this location.”