Smith's is a supermarket that offers a wide range of quality food and household products from popular brands. Customers can find fresh produce, meats, seafood, dairy, home goods, and pharmaceutical items, making it a convenient one-stop shop for savings. While many shoppers appreciate the variety and quality, some experiences highlight areas for improvement. Service quality has received mixed reviews; some customers praise the friendly and helpful staff, while others point out issues with cashier and bagger training. Complaints include improper bagging of items and a lack of assistance at checkout. Additionally, the store layout can be challenging to navigate, with aisles that do not extend fully and stockers blocking paths. Despite these concerns, dedicated customers express loyalty to Smith's and appreciate the overall selection, although some wish for lower prices. Overall, Smith's is seen as a good supermarket, but there are notable service and layout challenges that could enhance the shopping experience.
All the workers are very nice and lovely, but only 2 register lanes open on a Sunday is not efficient enough. I used to work for Kroger so I’m curious what the speed numbers are.
November 2025
I ordered some groceries the other evening and was in such rush, a young lady came and brought my stuff to my car fast and efficiently and we had a great conversation, I believe her name was Krista. Best customer service I’ve gotten at this store.
November 2025
Absolutely friendly staff here. I will drive further to shop here just because of how nice everyone is.
