The UPS Store #6816 in Albuquerque provides a variety of services, including packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing. This locally owned store is located in the 4th & Menaul Marketplace Shopping Center and is known for its friendly and helpful staff. Many customers praise employees like Amanda, who actively seeks discounts and offers excellent assistance, enhancing the overall experience. Lana, Leah, and Karen also receive high marks for their friendliness and dedication, making customers feel valued. One customer shared that they always felt their mail was safe and enjoyed the positive atmosphere created by the staff. However, there was an incident where a customer reported rude behavior from an employee, which raised concerns about service standards. Despite this, the overall sentiment remains positive, particularly highlighting Karen's bubbly and efficient service. Many customers express gratitude for the staff's efforts, making The UPS Store a generally appreciated place for various shipping and business needs.
The Clerk- Laura was very helpful, efficient, even when there a long line of customers. She dealt with the rush of customers very well! Great customer service! With a smile.
May 2026
I came in so frustrated with all the packages I had to get out and the manager, I think her name is Tracey , helped me to calm down and get everything shipped. I’ve never used ups before but I’m glad I decided to that day. Thank you soo much for your assistance.
March 2026
The employees at this location were so helpful in helping me return some scrub pants! They made sure to ask about my day, and they were very efficient with customers while being polite! I was in and out in 5 minutes tops!
