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“Mike, Huck and Fred made getting into a new vehicle quick and seamless. They made recommendations about vehicle packages to accommodate me and my family and got us into the perfect truck for us. If you're looking for a new or used vehicle 10/10 recommend the team at Wally's Ford”
8:30AM - 6PM
18406 US-11, Watertown
Auto Repair
“Waite Toyota was great to deal with! My husband bought a truck from them and 5 days later I bought a Jeep from them. The experience was easy and they were straight forward with us. Working with Tyler C felt like we were working with a friend, he went above and beyond to get us both what we wanted.”
“We went to 2 other dealerships and no one else could help find what we were looking for, Marc @ wallys did and he was so thorough explaining all features in my car. I've bought cars before at other dealers and they just throw keys at you so I was happy he wasn't like that and was thorough! So thank you very much!”
“My car broke down on 81S on a Friday night. S&R called me within 15 minutes and tow truck arrived within the hour. Dispatch called a hotel nearby to ensure they had a room, and the truck driver went to the lobby with me to double check the availability. They called me in the morning with an estimate, sent someone to get the part, and repaired my car first thing on Saturday since I was from out of town. Then they had someone pick me up and take me to their location and even texted the next day to make sure everything was OK. I just can't thank Keith and everyone at S&R enough. Highly recommend.”
“We'd give 10 if we could. After our (former) 2021 Prius Prime was T-boned by a motorhome mounted on a Dodge Ram truck at 50 mph, we need a new car. That one was total - yet we walked away with only broken ribs. (Toyota's side airbags and emergency operator system worked perfectly).After other Toyota dealers harassing us with bait-and-switch offers for Certified Used Toyotas, which NOT Priuses, not small, etc., I put a call in to Waite Toyota in Waertown - about 5 hours from our house - on a Friday.Matt Spencer was the salesperson I reached, and he was a gentleman from start to finish. We drove home with our replacement 2021 Prius Prime (this happened to be an LE) Sunday. No upsells, no hassles about money or manager intervention, we got an additional 800 dollars off (we asked for 1,000 off) a good 2021, just like the car that had SAVED OUR LIVES, and in a safe, BRIGHT color that can be seen in all weather. All paperwork, taken care of fast. IN ADDITION, he sent a handwritten, personal thank you note, that was not just BS but showed he remembered us.I would drive 5 hours any time to get such a great experience. Sincerely, Anita P.”
“It was a pleasure doing business with Davidson Nissan of Watertown. From start to finish it was a smooth process. Plus, everyone was friendly and pleasant which made the experience a 10/10! Shout out to Shyla! Go see her for your next vehicle!”
“I have taken my car here for breaks and some other repairs as well over past few years. They have always been great with both cost friendly and have a very good turnaround time. I would recommend them as a trusted repair shop.”
8:30AM - 5:30PM
18890 US-11, Watertown
Auto Repair
“My daughter bought her first car there and I can't remember the dealer's name was awesome to her. Did not sell her something she could not afford. I have been thinking of buying my next car from them.”
“It all depends on who you get to work with honestly.
I had my car repaired here in March of this year, and immediately after getting it back I was having issues with my keys not working.
When I originally called I was told that it was not related to the repair; but they would look into it and call me back. I never received a call back, and even when I called following this, still never got a response.
Nine months went by, and I finally got a response from them but this was following me driving the hour and a half and showing up to find out what was going on.
Today I come for my appointment, and the lady that comes out tells me that they’re still going to look at it, but again the issue was NOT related to the repair, there just wasn’t any way. She claimed that the issue was existent prior to me dropping off the car, but seeing as the car was four months old, that was not the case. To which I responded with “well it happened only after I came to pick up my car, it was fine before dropping it off”, to which she became abrasive and insisted that it wasn’t on them but she’ll take a look after trying to say that she wasn’t informed of any of this (which I had never spoken to this woman, so why on earth would a lack of communication within the company be on the customer?). This woman took my keys and went outside for all of two minutes THEN walked back through the lobby without acknowledging my existence and very loudly (for everyone in the lobby to hear) slamming me into the ground and saying nasty things about me to someone on the phone until she was in the back room. (Again after waiting for NINE MONTHS for even a response).
Some time goes by, and the manager Josh comes out to talk to me. Josh then took multiple hours out of his day to figure out the issue and repair it without a single complaint.
And before you ask…yes the door/key issue was 100% related to the original repair.
If I had not seen Josh today and he had not figured out the issue, I would’ve not been able to write a negative enough review…from poor customer service to very blatant and, in my opinion, disgusting treatment from someone who should’ve wanted to help a customer.
I get it, some people are rotten and probably make the customer service industry MISERABLE (I do understand-I worked retail, as a vet tech, and now I work with children as a nurse), but that was completely uncalled for and very disrespectful.
I’m glad Josh could get it turned around though!”
“We were moving out of state when started having engine issues. No other shop was willing to help, these guys were professional and had empathy for the situation. Would recommend any time”
4AM - 6PM
4563 NY-289, Ellisburg
Auto Repair
8:30AM - 6PM
18352 US-11, Watertown
Auto Repair
“We had a great experience with Fuccillo Subaru! We were thinking we would like a Subaru Outback. Dave Hill came right out as we got out of our vehicle and showed us 3 nice vehicles. After shopping at a few more dealers, we returned to Fuccillo Subaru the following week, looking for a Subaru Forester Hybrid. Dave Hill again brought us to the vehicle we wanted. Thank you Dave for your knowledge and professionalism. We love our new Forester!”
“I missed my appointment on Monday by mistake. Took my car in on Tuesday and they got me right in. They were awesome. I will always bring my car to Davidson's Chevrolet Buick GMC.”
“I have never had such a seamless experience buying a vehicle. I had been to some of the competitors in the area (Davidson, FX Caprara) and was given the run around by Davidson. Randy Hemingway helped me tremendously, offered me a more than reasonable offer for my trade compared to the above competitors, and was friendly, transparent, and even cracked a few well-timed jokes. I cannot even begin to sing their praises high enough. I will definitely be coming back!”
7:30AM - 5:30PM
18579 US-11, Watertown
Auto Repair
“I did not buy my Cadillac here but went in for a a service question. I was met in the lobby by a man who was helpful and guided me to the service desk. Chris came out to help me, diagnosed my problem and had me fixed up in minutes. He genuinely cared about my situation and was polite, helpful and thorough. Very pleased.”
9AM - 6PM
18621 US-11, Watertown
Auto Repair
“I have bought two trucks from Davidson and both times were great experiences as far as vehicle shopping goes. I have dealt with Jarrod Barker as a sales person and in finance. He’s been amazing in both purchases. Joseph Simoneau was my sales person on the most recent purchase, and he was great to work with as well. They are accommodating, fair, helpful, and efficient. Joey and Jarrod went above and beyond in comparison to all of my past purchases. I would not recommend any other dealership to a prospective buyer. For anyone looking to streamline a purchase and leave happy, make Davidson your first stop. I doubt you will have to make a second stop. They are better than great.”
9AM - 5PM
17754 US-11, Watertown
Auto Repair
“Mike was user friendly and helpful. Sale of a used truck was quick and easy, and he fixed the minor mechanical issues identified. People complaining about him not answering the phone forget that hes out turning wrenches, he responded to FB messages in a timely manner for me every time.”
“Dave and Eric are the best. We totaled the first vehicle we got from them by hitting a deer, and they are so awesome they are getting us into a new one with in a couple days of asking them to help us find a new one. Thank you guys so very much.
Jeramie and Nikki”
“This dealership is the very best I have ever worked with. They are professional, honest and have the best customer service- and of course, the work done was the fast, reasonably priced and perfect!”
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“These dudes are amazing! My husband had problems with a rough country lift install on his 23 F150 that *some other place claimed to be a certified installer” installed. We took his truck to SJ auto (a certified installer) and they did a once over and fixed what the other company messed up. My husband felt a shake in the wheels when he drove and took it back (because he thought it was the lift) it ended up being that one tire was out of balance and they hooked it right up!
I even returned to have my 3.5 inch lift put on my 23 Bronco and have NO COMPLAINTS! They got my Bronco in (with an appointment) quoted me a price and stuck to it. I even asked them to change the oil (which we didn’t originally plan for) and they still managed to get everything done and have my Bronco back to me the same day. I will not take our vehicles anywhere else to have work done! Thank you guys for your assistance and getting him/us back on the road and the peace of mind that our vehicle are safe and drivable!”