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November 2023
Car needed maintenance when I got it. I think they probably knew that. Check in was impersonal to the point of being rude and I was encouraged to purchase the most expensive liability/insurance protection without asking if I needed any part of it. 3 starts because check in was friendly and fast
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November 2023
Customer Service was top notch. My only con is it was furthest in the garage, from the terminal.
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November 2023
In line at the Albany airport for over an hour. Still in line. Other services are available with no line.
