Enterprise Rent-A-Car
Car RentalHours:
737 Albany Shaker Rd, Albany NY 12211 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car provides a generally good experience with fast check-in and check-out and a simple, quick return process. The staff is friendly, pleasant, very accommodating, and willing to go the extra mile. Customers report receiving clean, sanitized, and comfortable vehicles. However, there can be issues with vehicle condition, such as dents and scratches. The gas policy is sometimes not explained clearly, leading to unexpected charges. Adding additional drivers not present at pickup can be inconvenient, requiring a visit to another facility. There is also occasional unclear communication regarding tolls and billing, with some customers not receiving a print statement. Despite these occasional drawbacks, many customers have a positive experience, citing upgrades and excellent service, and plan to return.
Most Recent Reviews
August 2026
Enterprise is the best car rental agency! From the pick up to the return! This year we’ve rented from Punta Gorda Airport, FLL Airport, Naples FL airport pulling road and Albany NY! Each location was easy to work with and super friendly and efficient workers!
August 2026
Fantastic service. Easy scheduling, clean car, and friendly service. Fast pickup and fast drop off Good job to all and thank you.
August 2026
Very efficient process from requesting to pick up to return. Price was competitive and staff was friendly and competent. Have never routinely worked with Enterprise unless nothing else was available but from now on it will be my first choice!
More Comments(266)
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- Albany, New York
