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“I had a great experience purchasing my mattress, thanks to the amazing help from the salesperson Suki. She took the time to understand my need and explained the difference between multiple options. The entire process from selection to checkout was smooth and stress-free. Highly recommend Suki for anyone looking for a great mattress and outstanding customer experience.”
“Eves was great!!! He was very patient and attentive. I consider him a great representative and is considered the best at what he does. He helped me with choosing a good blender and refrigerator I purchased. I gave him a five star because of his patience.”
“Brian at PC Richards was very helpful and knowledgeable. He helped me figure out quickly and at the right price the compact refrigerator that was just right for my small kitchen.”
“Raza have been helping me for 15 years w/ exceptional service. He is my go to sales person when I need any appliance need.
I have his personal cell phone saved . I call him any time of the day and he is there to help !”
“Their commitment to excellence is seen in every aspect of the store’s daily operations. They consistently lead by example, maintaining a positive attitude.
This manager excels at communication, problem-solving, and she definitely helped me with what I wanted , excellent customer service from the manager Q Thank you!”
“Winston and his manager Nick offered us great customer service. Very knowledgeable of the appliances. Easy to work with. Greatly appreciated you having employees like them at P.C. Richard and Son”
“I made a purchase from Frank he was really helpful totally understand what I was looking for went above and beyond to help me very friendly and knowledgeable about there products and services also the delivery guys was amazing they all went above and beyond”
“I want to thank Ramon for the wonderful customer service I received. He helped me with patience, respect, and great dedication. It’s a pleasure to find people like him. Five stars for him!!!!”
“Chris is an excellent sales man, approved me for the card and now I’m getting my 77inch Samsung OLED, Ramon was also great at the end. Excellent and Gracious service!!! Great people!!!”
“I had an outstanding experience with the sales representative Mario. He was incredibly professional, knowledgeable, and patient throughout the entire process. He took the time to understand my needs, explained all the options clearly, and made sure I felt comfortable with every step. His friendly attitude and honest guidance made the experience smooth and stress-free. I truly appreciate his dedication to excellent customer service, and I highly recommend him to anyone looking for a reliable and trustworthy sales gentleman at P.C. Richards & Son
Mario you are the best, thank you!!!”
“Went in to purchase an OTR microwave. Shahid helped me and was very informative by providing me comparison prices and features. I look forward to working with him next time when I need to replace something else.”
“I ordered an over the range microwave online and picked it up in the store. The employees were courteous and efficient. It was brought up in a few minutes and placed in the back of my car. Best place to get any new appliances by far.”
“I recently bought a fridge and had an excellent experience! Brian was super helpful and made the entire purchasing process quick and easy. He took the time to answer all my questions and made sure I got exactly what I needed. Highly recommend—great service from start to finish!”
“The representative that helped me was Mizan he was very nice. He helped me so much gave me all the time and appreciate him so much. He explained all the tv features and what are some stuff good at. I would review him 5 out of 5.”
“Helpful and knowledgable staff. Bryan was very helpful. He went beyond to make my shopping experience for a new TV easy.
When in doubt he reassured me by recommending the best TV. Thanks to Bryan I left out of P.C. Richard’s Broadway location a satisfied customer!!
Spencer also assisted making great teamwork. Spencer helped me choose the right sound system for my entertainment purposes.”
“Wonderful honest people great product. I’m very happy I went there now. I can have a good night sleep after suffering for 30 days with a damage Sleep Number bed that I paid thousand of dollars for mattress firm give me more comfort deep sleep peace of mind for quarter of the cost, thank you again. I am forever grateful”
“I made a recent purchase with Sydney. I appreciate her help and knowledge. That a week later with her assistance, I returned and made another one. Thank you for the amazing customer service.”
“Wow, Dexter's personality and services matched my vibration and frequency, and was most knowledgeable about these products I was looking at. Arnold Schwartz - I'll be back lol”
“Jason was a fantastic help and really knew his stuff. They work with you and I ended up with a better price than I could have gotten online. Can’t recommend enough !”
“Kendell was exceptional! He started off by giving the comfort test, took the time to understand my sleeping and comfort preferences, was honest, friendly and extremely knowledgeable. Really top notch service at this location. Left with purchasing my new mattress which I am very excited about!”
“Excellent customer service. Bryan and the team were so accommodating and helpful (also welcomed our little dog to try our new mattress!)
Totally worth the trip into the city!”
“Pedro is very polite and professional. He gave meaningful insightful suggestions, and I am pleased with my experience at this location (store) and welcoming reception by everyone with whom I interacted.”
“Mia was super helpful. She was patient and answered all our questions clearly. The store is nice and clean. We were able to try a variety of mattresses on display.”
10AM - 9PM
410 Gateway Dr, Brooklyn
Mattress Stores
“My mom was badly in need of a mattress, replacing one that was over 20 years old. Asia Reid at the Gateway Mall location was very knowledgeable about the different brands, and how to choose the right firmness for comfort and spine alignment. She was very professional and friendly. Also arranged for a quick delivery! Mom is looking forward to a good night sleep!”
“This was my first time buying a bed, and honestly, I felt a little nervous even after days of researching online. Luckily, I met Moncef, who was incredibly friendly and patient. Since I’m not a native English speaker, Moncef made an effort to use simple language, helping me understand the pros and cons of different bed frames and mattresses. I will definitely recommend Mattress Firm to my friends in the future.”
“Hi, the experience and the customer service at Northern Blv location was great, Yuri is the best to assist you with any purchase and any decision, he is gentle and patient. We bought a King size bed and a 3 pieces sofa! All great”
10AM - 9PM
88-02 Queens Blvd, Elmhurst
Mattress Stores
“My experience today was AMAZING. Gained a loyal customer due to the well informative and amazing Sleep Expert Christian Valentin. Me and my girlfriend are moving the 1st of December in the next month so we were looking for a mattress that was just right for the both of us. He made it such a breeze and a no brainer. From explaining how important sleep actually was to explaining what the mattress is made of and all about adjustable bases. If it wasnt for him, we wouldnt have found the first perfect mattress. Mann this guy can sell water to a Fish. Amazing at what he does truly impressed. Made the time go by fast, with all the knowledgable information and wholesome hospitality. This guy deserves a raise man!!”
“I was at the Egewater Matress Fim and we were greeted by Edison. He was very professional and made the experience very enjoyable. We will definitely be going back.”
“Ashley’s furniture store is honestly the best.
Last week I went there bruising for a 1 bedroom set and left with everything I needed and more for my new apartment.
The sales representative Mel helped me with everything. He was friendly, professional and super knowledgeable with selling the products. He was even kind enough to give me some financial advice on my decision making lol. He’s customer service was top tier.
Please head to Ashley’s furniture store if you are looking for long lasting affordable furnitures. They are amazing!!!!”
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“Very happy with the service, quality and price. I needed 2 new firm foam inserts for my old mid-century sofa. Took the seat covers to them. They measured and recommended a much firmer quality foam. It was ready within a couple of hours. Two seats for $150 where other places quoted double the price. Very happy with this.”